10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 19,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased a new 2017 Chevrolet Volt equipment with automatic parking assist. On November 1, 2017, I was driving on bath street in santa barbara. I decided to park on bath at pueblo street. The first time, I engaged the apa feature to assist with parallel parking, I followed the instructions on the dashboard. After coming to a complete stop, I followed the direction to shift the car into reverse. The moment I completed the shift and I lifted by foot from the brake, the vehicle accelerated unexpectedly in reverse at a high rate of speed. The steering wheel turned to the right, and the car continued to accelerate out of control until it had jumped the curb and sideswiped a telephone pole. I had the vehicle towed to a Chevy dealer and filed a claim for product defect with General Motors. General Motors has subsequently declined the claim.
- Santa Barbara, CA, USA
Michelin greenx energy saver A/S tires (dot M3 38 001X, tpo spec1473ms) two sidewall blowouts in on month from relatively minor curbing scrapes. Also had to replace another tire with a sidewall rip before it blew out in July. Has cost us $900, between tire replacements, tow charges, and lyft rides. No energy savings there. Photo is of the most recent occurrence on 10/15. We replaced the last two with with heavier tires.
- Westwood, MA, USA
At times, the vehicle will not recognize the key fob and will not start, lock, or unlock. This happens seemingly randomly when the vehicle is stationary and off. I can not reproduce the problem, but it happens about 2-3 times a month. It seems that if I get the fob away from the car for about 15 minutes and return, the vehicle then recognizes the key again.
- Murray, UT, USA
This afternoon my wife & daughter were out shopping here near tampa--outside temp 'only' 93* today with real feel 108. They returned to the car, unlocked but did not remote start, & placed their packages in the hatch before sitting in the car & closing the doors. My wife tried to start the car & got the message others have gotten about the key fob not being recognized. They tried again to start the car & got the message again & could read enough before it disappeared to put the key fob in the center console. Then the doors locked while the windows were up & they still couldn't start the car. I headed to their location, about 15 minutes away, prepared to break the window. I was about to tell them to call 911 when they said the car was finally able to start & they drove home without further incident.
- Land O Lakes, FL, USA
The traffic navigation system requires that the driver constantly take their eyes off the road. There is no audible warning about delays and the map only show interstate highways with red or green road markers. Other affected streets are on a list that one has to read off the screen and constantly check. This is a major hazard and a setup for accidents.
- Weston, MA, USA
The vehicle center display does not work reliably. Most concerning to safety is the fact that this renders the reverse camera inoperable. Other things that don't work include bluetooth, radio, on star, controls for the vehicle setup and charging parameters, air conditioning, energy usage display, and so on. After several service visits and calls to GM, they determined that if you leave a phone plugged into the usb cord for the audio system, and power the car off without first unplugging the phone from the charger and even the charger cord from the usb port (with no phone plugged in) or else the next time you start the car the screen and functions on it will be inoperable until the car is powered off for several minutes. Whether or not I unplug my phone when I turn off the car should prevent the backup camera from functioning nor the details about electric car charge usage. GM has told me there is nothing more they can do, that's just how it works.
- Waynesboro, VA, USA
Headrest juts out too far forward. This seems to be a problem on all newer cars. My wife can not sit straight up in the seat with her back against the seatback without having the headrest pushing her head downward. We tried to move the headrest up and down with no resolve. She is about 5 foot 7 inches with very good posture. The headrest seem to put here head in an unnatural position.
- St Paul, MN, USA
- Austin, TX, USA