10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,392 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On approximately 7/14/15, upon accelerating from a stopped position, my Chrysler 200 hesitated on take off. I had to take my foot off the gas pedal and slowly try accelerating again, still with hesitation, but finally taking off. There was slight hesitation as my vehicle was accelerating, then the fuel seemed to catch up. This has occurred several times randomly since 7/14/15. I took my car to the dealership on 7/23/15 as it is still under manufacturers warranty, explained the situation, and they said they found no problems, that "no codes" showed up on the computer. This problem appears to effect the engine, fuel/propulsion system and speed control. I was very concerned each time this happened of being involved in a car accident. I will continue to be concerned until this problems is resolved. I intend to take it back to the dealership for further investigation into this problem.
- Goose Creek, SC, USA
We filed a complaint for this issue previously and the same problem has occurred again. Will take to dealer when they open tomorrow to have diagnosed. Called Chrysler and spoke to paul, who stated that we need to call back after the dealer has a chance to look at the issue. Chrysler # 1-800-247-9753 previous complaint listed below: Date complaint filed: 07/28/2013 component(s): Power train date of incident: 07/26/2013 NHTSA id number: 10532198 all products associated with this complaint expand details close 0 associated documents crash:no fire:no number of injuries:0 number of deaths:0 manufacturer: Chrysler (fca us llc) vehicle identification no. (VIN): 1C3ccbbbxdn... summary: I started the 2013 Chrysler 200 and shifted the transmission into "drive". with my foot still on the brake pedal, I checked the mileage on our new car and it read 139 miles. I could feel the transmission engage then I felt what seemed to be a second engagement before I took my foot off the brake. As soon as I began driving I noticed the vehicle was not shifting out of first (1st) gear. I stopped the car and shifted through park, neutral and manual in an attempt to free up the transmission but when I started driving again it still would not transition out of first (1st) gear even when put in the manual shift mode. I drove it directly to the dealer without turning off the vehicle, and after a test drive they confirmed that it was not shifting but stated they could not find a code indicating any problem. They restarted the vehicle and it began to function normally again. The dealer said there was nothing they could do, and to bring it back if it happened again. Updated 10/01/15 updated 11/06/2017
- Warrenton, VA, USA
2013 Chrysler 200. Consumer writes in regards to loud noise coming from brakes, only when backing up. The consumer also stated while driving 50 mph, the vehicle would slow down, as if it were going to stop. The dealer informed the consumer, it sounded as though it was a transmission problem.
- Benton Harbor, MI, USA
On October 28th, 2014 I dropped my car off at the dealership for repair with complaints of electrical issues. The alarm was performing with unpredictable tendencies and was not disarming in order to enter the car. After driving a rental for two weeks that came out of my pocket the dealership claimed that they could not duplicate the problem in order to fix it.I was forced to take the car back knowing that the problem was not fixed.the random electrical problems progressed and the car ignition began having serious issues. Once the key was turned to 'off ' the car would restart and the indicator light would say 'key in ignition' although the key had been removed from the ignition. I would have to turn and hold the key to the 'on' position for several seconds before the car would turn over. On December 15th, 2014 I attempted to put the key into the ignition and the engine did not turn over at all.I removed the key from the ignition and the engine began to make the sounds as if it was going to turn over at least 10 times while the key was out of the ignition. On January 15th, 2015 I received a call from the service rep at the dealership. He said that he was advised by my case manager at Chrysler customer care to call and tell me that I had to come and pick up my car although the problem had not been resolved. The service rep said that they had replaced the tipm (totally integrated power module), the battery, and the clock that flickers yet the electrical issues repeated even after the replacement of the tipm. He continued to say that the Chrysler engineers did not know how to fix the problem. This car is still within the formal lemon law rights period 'and I am asking Chrysler for appropriate action in a timely manner.
- Aventura, FL, USA
I was driving down the highway leaving work, I got up to roughly 55mph when my car just shut off while driving down the road. I was told by the dealership that the alternator failed without warning. They can not give me an explanation as to why a vehicle that is less than 2 years old and less than 30K miles suddenly stopped without warning. There is currently a recall issued by Chrysler for this exact issue but my vehicle is not one of the ones covered under the recall according to Chrysler. No check engine or check battery lights prior to the incident. At the time of incident nearly every light on my dash lit up and the vehicle just shut off, the speedometer went from 55 to 0 and I was luckily able to coast off of the highway without incident since I had just gotten on and was getting up to speed I had not left the right lane yet. Had I been anywhere else on the highway this incident could have easily led to serious injury or death. I have spoken with the dealership and they claimed there is nothing they can do for me, I have also spoken with a lemon law attorney and was informed that since it did not end in serious injury or death that it must happen again before they can help me. I do not feel safe putting my wife or infant child in to a vehicle that just shut off at a speed of 55mph.
- Vacaville, CA, USA
I was driving and all of a sudden I came to a red light and the engine went to shaking really bad and it cut off then the engine light came on it blinked a couple of time so I went to park it the next morning had it put on a machine it read cylinder 2 misfire so I took it to Chrysler dealership where they told me it just needed an software update which I clearly explained what the machine was reading from the code from the engine light now the car completely shut off and didn't not crank up keep trying heard a popping noise like something got caught in the fan and gasoline was spilling from the rear of the car 13 Chrysler 200.
- Ft Lauderdale, FL, USA
Bought my 2013 Chrysler 200 brand new from rameys auto.it had 50 miles on the odometer when we purchased it on May 27,2013, we have had issues w/ the car acting up going up hills & in level areas on the 4 lanes even sometimes when you stop at a red light it acts like it wants to stall and quit.I took it to the auto dealership after I called & complained they rode the car claimed nothing wrong w/ it, at times it would be worse than others, ended up taking this car for two appts. & a mile down the road it happened again majorly so my husband turned around went back to the dealership& ask for a mechanic to ride with us, he rode w/ my husband it acted up& the mechanic said we put it on computer, nothing showed up he said, well what happens if it quits on me& my children(ages 4 and 8 at the time)and someone hits& kills us he said leave your air condition down low its probably affecting the power on the engine& I said its the middle of summer its hot& there's no way I can ride around w/ the windows down w/ no air conditioner w/ two small children and he said there was nothing he could do because it wasn't showing up on computer, he told us that we needed to keep a notebook of everytime it acted up& have whoever was w/us to sign& date it so we have I found a recall on this car& ask the dealership about it said it had nothing to do w/ my car that my car was made after the recall came along he said the car was made in Jan.2013 so it didn't affect it.im still having issues w/ this as we speak, seems as if you turn the air conditioner on it gets worse, but acts up going up smalls hills on the 4 lane(jerking, and scares me its going to stall out.we have been concerned& still are concerned about this issue w/ the way the car acts.we have considered trading it in recently for something else due to the fact we cant get the problem resolved nor can anyone tell us whats going on w/ the car.
- Pilgrims Knob, VA, USA
We drive a 2013 Chrysler 200, 3.6L V6. We have 12,500 miles on the car. This month we are experiencing a stalling problem at slow speeds when getting ready to stop. I took the car on the highway to see if the problem existed at high speeds. I set the cruise control and it died two times in ten minutes. The car started back up with no problems. I checked on line to see if there were any recalls on my 200. There is an NHTSA campaign number 13V043000 (Feb 06,2013) that is categorized as fuel system, gasoline. This may be the issue but the Chrysler dealer did not acknowledge this as a recall for my vehicle. This recall is for a gas tank that has a broken control valve in the fuel tank assembly. I think that my problem with the car could be one that was discovered two years ago on 2011 Chrysler 200 with 3.6L V6 engines. My car has shut off when idling or coming to a stop without a warning sign and no dash indicator light. I turned the key to off and restarted the engine. It started right away and I believe that it let me start it while it was still in drive. My car has stalled (4) times in the last week. The NHTSA opened an investigation into stalling problems on June 22, 2012. It covered an estimated 87,288 vehicles. Chrysler announced they had identified a powertrain control module (PCM) defect in their 3.6L engines. The PCM was initiating a purge monitor check while the engine was at idle or slowing down. The purge resulted in an "overly rich vapor condition that caused the engine to stall". Chrysler developed a software patch which reprograms the PCM. The patch was released as part of a "customer satisfaction program" in September 2012. The NHTSA closed the investigation and did not force Chrysler to issue a recall because Chrysler classified the problem as "low risk".
- Omaha, NE, USA
While traveling on interstate 75 at 60 mph, the engine suddenly stopped - no warning. The car was still in drive. The engine turned off without any warning and I had to drift to the side of the road and turn it back on.
- Columbus, OH, USA
2013 Chrysler 200 convertible was bought new and a few weeks after purchase, this cars transmission got stuck in 1st and would not shift...this is an automatic transmission...took it in and was told it was fixed...long story short...this same problem has occurred 7 times...the dealership...glen E. thomas in signal hill, ca. Did all they could to repair the car and were always very nice and accommodating. This is a factory problem and it was just in again a 7th time in May 2014...it happens on the freeway and my wife refuses to drive the car anymore...I have a new car, not even a year old and less that 6000 miles and cannot get the transmission to work correctly...now the driver side door and window rattles and is very annoying...car has been in 2 times for that...love the car but it is not working properly and is very stressful and disturbing to me and my wife because we are always nervous that the problem could happen again and leave us in danger.
- Long Beach , CA, USA
The contact owns a 2013 Chrysler 200. The contact stated that while traveling 25 mph, the vehicle stalled without warning. The vehicle was towed to the dealer but was neither diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 1,500 and the current mileage was 1,560. Updated 06/27/14
- Brooklyn, MN, USA
This vehicle does not drive properly. The rpms run high and many times does not shift out of 5 gear while driving at high speeds. I have complained about this since I bought the vehicle, however have been told "that is how this car drives", "it is ok to red line your car". after several complaints the dealership GM finally agreed there was something wrong and the "flashed" my car. After that I was getting 30 mpg highway and it was shifting without me having to take my foot of the gas. Less then 5,000 miles later it is back to the way it was. Dealership now says it is fine, yet I am averaging on the interstate 22 - 25 mpgs. I am so frustrated with the service I am receiving.
- Sturtevant, WI, USA
The car stalls when slowing down for a stop sign or when taking of from a stop. At one point it stall going about 20mpg. This is really unsafe, with no signs it just stalls.
- Gonzales, CA, USA
Malfunction light came on during date of purchase. Tech said that it was due to the battery being jump started. Light came on again, and code came back as smoke signal...I was told that the smoke test passed. Took car to another dealership. They kept the car for five days and found the following errors: Seal for the trans filer missing, leaking esim. The problems were stated as fixed. However to date, hot oil message is coming on. Also the car is cutting off shortly after engine is started. Car rattles when at a stop light and then shuts off.
- Bayonne, NJ, USA
Engine misfires and stalls at start up and stall at stop signs. Manufactured date 09-28-2012 as of July 2 2013 Chrysler has not fix the problem. They tell us that they are working on it. It has been over a month without a solution.
- Wallingford,, CT, USA
I bought my 200 in December 2012. Starting in January, the car idles very strangely. When I start the car the engine rattles as if it does not want to start. The brakes have always squeaked as if they need to be replaced and when I asked the dealership, I was told that this is normal and every car squeaks. Lastly, it is difficult to drive during the evening time because of the low lighting. I do not believe I will ever by Chrysler again because the car runs as if it 60,000 miles old. I am afraid it is going to break down any moment. I wish I would have bought the Honda Accord.
- Seattle, WA, USA
- Chicago, IL, USA