10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
34,187 miles

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« Read the previous 20 complaints

problem #139

Oct 302015

200

  • miles
The contact owns a 2015 Chrysler 200. The contact received notification of NHTSA campaign number: 15V470000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled without warning and she had trouble switching gears. The failure mileage was unknown.

- Las Vegas, NV, USA

problem #138

Oct 292015

200

  • 15,902 miles
The contact owns a 2015 Chrysler 200. The contact stated that when the brake pedal was depressed, the vehicle hesitated to completely stop. In addition, the contact stated that the vehicle jerked without warning. The contact mentioned that the failure occurred after the vehicle was serviced under an unknown manufacturer recall. The vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as designed. The failure recurred several times. The manufacturer was made aware of the failure. The failure mileage was 15,902. The VIN was not available.

- Wilson, NC, USA

problem #137

Jul 252015

200

  • 2,431 miles
We purchesed a 2015 chyrsler 200 in April 2015. In July the check engine light came on so the car was taken in on July 25th for maintenace and state inspection as well due to engine light being on and car shifting hard. Recieved call on July 27th stating car was ready for pick. On 07/27/15 car was returned due to check engine light coming back on, at that time was told car needed a new transmisson. Car was returned on 07/30/15 with new transmission. Starting in mid November the car began to shift hard again, called dealership and scheduled car for service on 12/03/15, was told car was fine per computer system. Once car was picked up from dealership and driven we realized car was still shifting and jerking hard. Took car back to dealership on 12/15/15 was told car was fine and that three other cars were tested and all had the same shifting issue. As of 12/28/15 car is still shfiting and jerking very hard with no resolve.

- Erie, PA, USA

problem #136

Jul 272015

200

  • 1,000 miles
The contact owns a 2015 Chrysler 200. The contact stated that while driving at 40 mph, the accelerator pedal was depressed but the vehicle failed to accelerate and the vehicle lost power as the transmission service immediately error message displayed. The vehicle was taken to a dealer on numerous occasions where it was diagnosed that a harness on the transmission and the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,000.

- Sweet Water, TN, USA

problem #135

Sep 172015

200

  • 1,500 miles
After changing lanes on the freeway I turned left turn signal to off position and the right turn signal then came on. Turned the right one on then off to get it to stop and the left one came back on. Then they were switching between left and right with me doing nothing. Finally I thought to turn hazard lights on then off to see if that would work and it did. About 3 weeks later I was riding and my fiance was driving and the turn signal came on by itself while driving down the freeway. He had to turn them on and off several times to get them to actually turn off. On another occasion I was in my sister's driveway and put the car in park and pushed the button to turn the car off. The display on the dash said that the car had to be in park before it could be turned off. Since the car was already in park on the dial, I put it into reverse and back into park to try to get it to work and when that didn't work I put it into drive and moved slightly forward then put it back into park where it finally recognized that it was actually in park and allowed me to turn it off. I took the car to the dealership where they said that there were no error codes and they could not replicate the issues, but would make note of them.

- Tumwater, WA, USA

problem #134

Dec 042015

200 4-cyl

  • Automatic transmission
  • 137,000 miles
The contact owns a 2015 Chrysler 200. The contact stated that while at a stop sign, the vehicle jerked without warning. In addition, the contact stated that when accelerating, the vehicle would jump and down shift. The failure recurred numerous times. The vehicle was taken to the dealer where the electrical wiring harness was replaced. In addition, the contact stated that the technician failed to reset the transmission that caused the vehicle vibrate. The vehicle was taken back to the dealer where the technician reset the transmission. However, the failure recurred. The contact received a notification of NHTSA campaign number: 15V470000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 13,700. Updated 03/16/16

- Wichita, KS, USA

problem #133

Sep 192014

200

  • 500 miles
I purchased my car in Sept. 2014. The car that I test drove was nothing like the car I got. When I mentioned the difference to the sales person, he stated that they were the same and that the car had to adjust to the way I drove. I took the car back to the dealer because they forgot to do service work on the car previously and the service manager stated that the car would feel better after 250 miles. I informed him that the car had 500 miles and he stated that it should "feel smoother soon." I took the car back up to mack haik Dodge in georgetown tx, where I purchased it and a manager told me that he would like to make things right and I should look for something that I liked and they would help me. The sales person that was going to "help" me was someone that I met at another dealership who told me that his wife had the same car and that half of them came out with problems and the other half was fine. He stated that I probably got one with problems. He stated that they were either great of had issues. I am now going to a different dealership to try and have the recall fixed. The recall is for the problem that I have been telling them for a year. At one point they told me that they could not fix anything because their transmission guy was out on sick leave. My car has been dangerous since I bought it. It hesitates when stepping on the accelerator on the highway. When the car starts out, it lunges forward and feels like a bucking horse. I was embarrassed to put people in my car. I worked with a government Agency that transported children and felt terrified to place a child in my car. Mack haik has been absolutely horrible. Their solution for my problem was to purchase another car with a $200 dollar more payment. I've been so frustrated that I considered a lemon law attorney. I contacted Chrysler and they said the dealer had to correct the problem. Can you help?

- Austin, TX, USA

problem #132

Dec 052015

200

  • 17,532 miles
The power distribution center (pdc), shifter, parking break, transmission wire, power train, and engine stopped working on 12/05/15. The care completely shut down. I had it towed to a local dealer on 12/7/15. The worked on it all week through 12/10/15. The called me and told me everything was fixed. I came to pick it up, and I drove it back to work, to the store, then back home where it was parked over night. I wake up this morning to go to work and drop my girls off at school and the same thing happens. The car will not start, the brake is tight, the system is not detecting my key fob, and the care jerks a little bit and then dies. The dash will come on but the care will not shift out of park. I have it towed back to the dealership and they tell me "it worked last yesterday once we finished repairs.' I'm frustrated and made because I only received notification that 2 weeks ago that my car was up for a recall. Then the dealer's service department tell me it's under 2-3 recalls. My insurance will provide a rental car. However, since this is mechanical and not due to an accident I can't get a rental. I call the dealer to request a loaner car, and they tell me that Chrysler only provides them with five loaner cars, and they are currently being used for higher priority customers who major engine or transmission problems. If I read this one recall correct, one of the issues can cause me to hurt myself or others in a bad accident it this issue is not correct. To top it off they won't even provide me with a loaner car until they fix a problem that was caused in the manufacturing process. Chrysler tells me that they don't usually replace cars, as they probably will only make repairs to fix the problem. The dealer here tells me that the recalls were made in February 2015. Why wasn't I notified until recently. I could have seriously injured myself and my family. Very unhappy!

- Texarkana, TX, USA

problem #131

Mar 312015

200

  • 4,700 miles
Car has terrible gas mileage. Well below govt average/window sticker. I was only getting 17 mpg where the min city rating was 23. After many visits to the dealer and dealing with the terrible Chrysler customer service, the service dept finally did the tsb that dealt with the transmission calibration. They reflashed/updated the trans software and now I'm getting 24 mpg which is the bare minimum I basically should get. Highway is still fairly below specs and I do not get near the combined 28 mpg either. I had almost 4700 miles on the car before they realized they needed to do the tsb on it. Now of course after spending much more money on gas than I should have, Chrysler doesn't care at all and basically laughed at me when I asked for fair compensation since it was their fault they let a car out of the factory that was not calibrated correctly nor did the dealer do the tsb before the car was sold. I doubt I'll ever buy another fca vehicle again in the future. Also the car had jerky transmission issues that prompted them to look into the trans to begin with then they found the tsb info.

- Fort Lauderdale, FL, USA

problem #130

Oct 242015

200

  • miles
2015 Chrysler 200. Consumer writes in regards to vehicle acceleration and electrical system issues. The consumer stated the vehicle would not move, despite the fact she was pressing on the accelerator pedal. Several lights, including the check engine light illuminated. During this time, the engine was still warning. However, the consumer was unable to put the vehicle in park or drive.

- Chesterfield, MI, USA

problem #129

Aug 302015

200

  • miles
The contact owns a 2015 Chrysler 200. The contact stated that the vehicle would not start. The vehicle was towed to the dealer and an unknown repair was performed, however, the failure recurred. On another occasion, the contact stated that while coming to a complete stop and the brake pedal depressed, the vehicle continued to move and swayed left and right. The vehicle was taken to the dealer and was diagnosed that the vehicle needed an alignment. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Abilene, TX, USA

problem #128

Jun 032015

200

  • miles
The contact owns a 2015 Chrysler 200. The contact stated that while driving at approximately 55 mph, the vehicle came to an abrupt stop without warning. The contact stated that the drivers side seat belt failed to unlatch. A bystander hit the seat belt button with his fist to unlatch the seatbelt. The contact and the passengers opened the doors and exited the vehicle. While the doors were still opened, the locks independently locked. The key fob failed to unlock the doors. The vehicle was unable to be shifted into park or neutral. The vehicle was towed to an impound lot and was eventually towed to the dealer. After the incident, the contact received notification of NHTSA campaign number: 15V470000 (electrical system). The dealer diagnosed that the pdc and the PCM needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unavailable.

- Mcdonough, GA, USA

problem #127

Nov 212015

200

  • 7,600 miles
Purchased 6/29/2015 had no issues with the car at all until I took it in for oil service on Nov 21st, 2015 and was told there was a software update that had to be done. (wasn't given an option). Since that update the car shifts extremely rough when down shifting from 2 to 1 and lurches violently forward, it also shifts hard from 1 to 2. the dealership gives you the explanation that I need to drive it 1K miles and it should be ok? it is a danger to drive and my wife won't use it.

- Manassas, VA, USA

problem #126

Nov 182015

200

  • 13,552 miles
I had a safety recall on my 200, take it to the dealership on Nov 18th, 2015. They reprogram module, powertrain control (PCM). Right after that my transmission started to act all crazy, not shifting right or down shifting. I called the dealership again, got it back on December 2nd, 2015. They said they re did the transmission and they have advised me to drive it like that for two weeks to relearn drivind and to bring it back if it doesn't improve. The car is acting even worse, the tachometer seems like it is not coordinated with the speed, the transmission seems like not releasing when I brake. I feel unsafe driving it, this is not the car I bought a year ago. I drive at least 50 miles per day in a car that doesn't give me a good feeling about it.

- Lisle, IL, USA

problem #125

Nov 282015

200

  • 20,000 miles
The contact owns a 2015 Chrysler 200. While driving at various speeds and making a left turn, the vehicle stalled and the transmission warning indicator illuminated on the instrument panel. As a result of the vehicle stalling, it crashed into a median. The contact was injured and received medical attention. A police report was filed. The vehicle was towed to the dealer for diagnostic testing; however the details of the diagnosis could not be provided. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V470000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 20,000.

- Baltimore, MD, USA

problem #124

Sep 152015

200

  • 18,500 miles
The contact owns a 2015 Chrysler 200. While driving at approximately 35 mph, the vehicle would shift gears and get stuck in between gears. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 15V470000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 18,500.

- Lexington, KY, USA

problem #123

Oct 232015

200

  • 15,995 miles
My vehicle was parked in front of my house, got in it and it would not come out of park. The lights began flashing stating my transmission needed serviced. My transmission had failed and resulted in a total replacement needed. Chrysler cannot verify that the root cause of the transmission failure has been corrected in the replacement transmission.

- Hamilton, OH, USA

problem #122

Nov 022015

200 6-cyl

  • 12,000 miles
The contact owns a 2015 Chrysler 200. The contact stated that while driving at 45 mph, the transmission failed and the engine stalled. In addition, the vehicle shifted into neutral. The vehicle was taken to a dealer where it was diagnosed that there was a failure with the software. The manufacturer was made aware of the failure. The failure mileage was 12,000. Updated 12/31/15

- Warren, MI, USA

problem #121

Oct 312015

200

  • 8,000 miles
The contact owns a 2015 Chrysler 200. While driving at approximately 45 mph, the check engine and the transmission warning lights illuminated. In addition, the vehicle failed to accelerate and reverse. The vehicle was towed to a dealer where it was diagnosed that the transmission sensor needed to be repaired. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V470000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

- Phenoix, AZ, USA

problem #120

Jun 012015

200

  • miles
The contact owns a 2015 Chrysler 200. The contact received notification of NHTSA campaign numbers: 15V090000 (power train) and 15V470000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- North Glenn, CO, USA

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