10.0

really awful
Crashes / Fires:
21 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
34,255 miles

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« Read the previous 20 complaints

problem #150

Nov 012015

200

  • 4,500 miles
Transmission lurching during braking or stopping, jerking when up shifting or accelerating while stopped

- Mentor, OH, USA

problem #149

Mar 042016

200

  • 14,000 miles
The transmission does not shift correctly after having an update done to the tcm and PCM. The transmission had no issues before this occurred and now it shifts horribly while lunging forward coming to stops. Upon deceleration, it will not shift down from 3rd gear until the car is almost completely stopped then downshifts to 1st gear lunging the car forward. Even after stopping, the transmission will sometimes lag on take offs for 2-3 seconds then take off like the torque converter is not functioning properly. I have taken it back three times to have this issue fixed, two times they tried re-updating it and the third time replacing my PCM but nothing has changed this shifting. In fact, after the PCM replacement, the transmission seems to slip in 8th and 9th gears around 1750 rpms. It will also delay shifting up when climbing even the slightest grade even though the car is running at high rpms (5000-7000). This has been an ongoing process since the first update was performed in the midst of front hub replacement back in October or November with no ideas on how to remedy this situation. The car is less than a year old and has already been to the shop 7 times for reoccurring problems.

- Moundsville, WV, USA

problem #148

Nov 132015

200

  • 6,200 miles
The contact owns a 2015 Chrysler 200. While driving approximately 15 mph, the transmission began to jerk when shifting from first gear to second gear. The failure recurred whenever the vehicle was in operation and driving low speeds. The vehicle was taken to the dealer where the transmission ECU was reprogrammed. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 6,200.

- Lanham, MD, USA

problem #147

Dec 152015

200

  • miles
I have been having tranmission issues I have already taken it 3 times to do an update and the transmission is still shifting rough in 30 or 40 mph it only has 5000 miles

- Alton, TX, USA

problem #146

Feb 052016

200

  • 21,500 miles
I purchased this vehicle used on 02/04/2016, and drove it off the lot the following day. I noticed almost immediately a defect in the transmission. During deceleration preceding a full stop, the transmission causes the vehicle to buck forward unexpectedly and substantially, which could cause potential injury or damage to any person or object that may appear in front of the vehicle at a moment when the vehicle has not yet come to a complete stop, but has slowed to a point where the vehicle appears to make no further forward momentum. This, along with the constant annoyance of anticipating and experiencing an uncontrolled forward moving thrust, compels me to file this report. Please note that I returned this vehicle following my complaint. The transmission was subsequently replaced which did not resolve the issue, but in fact continues to worsen with continued use.

- Philadelphia, PA, USA

problem #145

Jan 132016

200

  • 8,000 miles
I was driving my brand new Chrysler 200 that I bought 4 months prior and it was completely shutting off in the middle of the road... I lost control of steering until it shut completely off so I could restart it. Very scary when you have your newborn baby and 10 year old in that back seat. Not once did a check engine light come on or any sensor come on to tell me that my vehicle had no oil in it. So I believe the engine, electrical, and sensors are all messed on this vehicle. I do not feel like I should be stuck with it because in the back of my head I no longer feel safe in this vehicle. I am reaching out for help because Chrysler won't and I have owned this care since August and it was in shop for 17 days in January, I have it back but I still don't think it's running correctly.

- Lehigh Acres, FL, USA

problem #144

Sep 092015

200

  • 500 miles
Before reaching 1000 miles, I knew that there were terrible problems with the engine: Jerking, hesitating and stalling. These engine/transmission problems make my car unsafe to drive as we have experienced several close encounters with accidents as a result of these defective problems!!. I have complained to our dealership where I purchased my car. But for some reason they couldn't get me in to check on my vehicle because of so many of the same issues I was told & also stated that it wasn't their fault to check with Chrysler Corp?? since then was almost killed twice (my whole family)!! merging onto I-20 in Georgia, going about 50 while merging when there was a tractor trailer moving up quickly in my rear view mirror I hit the gas but nothing happened!!! I started yelling oh my god my kids screamed daddy my wife screaming then, the car shuts off so now im without power, the truck started laying on his horn then there was blue smoke from the tires of the truck!! "twice" this has happened!!! other incidents, while pulling up to a stop sign or stop light while slowing to stop it would jerk then speed up sometimes throwing me into on coming traffic!! something has to happen!! this car is a death trap!!

- Villa Rica, GA, USA

problem #143

Jan 052016

200

  • 14,000 miles
Engine blocked needed to be replaced at 14,000 miles. Since engine was replaced the transmission is not shifting properly. 2 dealerships blamed the "adaptive transmission" for the issues. I have had the quick learn rolled back 3 times and car is still not shifting or stopping safely.

- Mechanicville, NY, USA

problem #142

Feb 012016

200

  • miles
2015 Chrysler 200. Consumer writes in regards to multiple recall notices. Vehicle has loss complete power while driving and the replacement of the transmission and fuse box.

- Chicago, IL, USA

problem #141

Jul 012015

200

  • 350 miles
The contact owns a 2015 Chrysler 200. The contact stated that while driving at approximately 45 mph, the transmission independently shifted into neutral. The vehicle was maneuvered to the side of the road where the engine was turned off. The vehicle restarted as normal. The failure recurred whenever the vehicle was in operation. On a separate occasion while driving, the vehicle unintended increased acceleration. The failure also occurred when in the reverse position. The vehicle was taken to the dealer on five occasions but the failure was unable to be determined. Most recent, the contact received NHTSA campaign number: 15V470000 (electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 350. VIN tool confirms parts not available.

- Winter Haven, FL, USA

problem #140

Jun 162015

200

  • 8,000 miles
1.delayed/harsh shift from 2nd to 3rd gear. Especially harsh when the vehicle was cold. 2.vehicle lunges forward when downshifting rapidly. For example, if I was driving 55mph and had to stop quickly, as the transmission downshifted the entire vehicle would thrust/jump around 3rd-4th gears. It almost feels like the car is going to accelerate instead of stopping. 3.in a situation where the vehicle is slowed, but not stopped, and then accelerated (such as exiting a parking lot onto a major road), once the accelerator is applied, the engine rpms shoot up, but the transmission delays dramatically before upshifting, causing the vehicle to jerk. 4.at speeds between 24-26mph, the transmission jumps around wildly between gears causing the vehicle to jerk. After multiple service visits and software updates, the transmission and torque converter were replaced. The vehicle has been driven for over 3 weeks since this repair, and issues 2, 3 & 4 still exist. Other issues: 1.intermittent extended crank time'2-3 times longer than a typical crank before starting. A.engine code showed the dealership there had been extended crank times. Dealership attempted repairs, citing an oil pressure problem, but issue continued. B.on a separate service visit, we were told this was due to a recall and they were awaiting parts. C.recall work was performed around 12/1/15, but the issue still exists. The issue has actually gotten substantially worse since the weather has gotten cold. 5.'park' not engaging properly. When putting the vehicle into 'park', there was a loud clunking sound. When the brake was released, the car would roll forward. A.this issue seems to have been resolved by repairs around 12/1/15.

- New Bern, NC, USA

problem #139

Oct 302015

200

  • miles
The contact owns a 2015 Chrysler 200. The contact received notification of NHTSA campaign number: 15V470000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled without warning and she had trouble switching gears. The failure mileage was unknown.

- Las Vegas, NV, USA

problem #138

Oct 292015

200

  • 15,902 miles
The contact owns a 2015 Chrysler 200. The contact stated that when the brake pedal was depressed, the vehicle hesitated to completely stop. In addition, the contact stated that the vehicle jerked without warning. The contact mentioned that the failure occurred after the vehicle was serviced under an unknown manufacturer recall. The vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as designed. The failure recurred several times. The manufacturer was made aware of the failure. The failure mileage was 15,902. The VIN was not available.

- Wilson, NC, USA

problem #137

Jul 252015

200

  • 2,431 miles
We purchesed a 2015 chyrsler 200 in April 2015. In July the check engine light came on so the car was taken in on July 25th for maintenace and state inspection as well due to engine light being on and car shifting hard. Recieved call on July 27th stating car was ready for pick. On 07/27/15 car was returned due to check engine light coming back on, at that time was told car needed a new transmisson. Car was returned on 07/30/15 with new transmission. Starting in mid November the car began to shift hard again, called dealership and scheduled car for service on 12/03/15, was told car was fine per computer system. Once car was picked up from dealership and driven we realized car was still shifting and jerking hard. Took car back to dealership on 12/15/15 was told car was fine and that three other cars were tested and all had the same shifting issue. As of 12/28/15 car is still shfiting and jerking very hard with no resolve.

- Erie, PA, USA

problem #136

Jul 272015

200

  • 1,000 miles
The contact owns a 2015 Chrysler 200. The contact stated that while driving at 40 mph, the accelerator pedal was depressed but the vehicle failed to accelerate and the vehicle lost power as the transmission service immediately error message displayed. The vehicle was taken to a dealer on numerous occasions where it was diagnosed that a harness on the transmission and the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 1,000.

- Sweet Water, TN, USA

problem #135

Sep 172015

200

  • 1,500 miles
After changing lanes on the freeway I turned left turn signal to off position and the right turn signal then came on. Turned the right one on then off to get it to stop and the left one came back on. Then they were switching between left and right with me doing nothing. Finally I thought to turn hazard lights on then off to see if that would work and it did. About 3 weeks later I was riding and my fiance was driving and the turn signal came on by itself while driving down the freeway. He had to turn them on and off several times to get them to actually turn off. On another occasion I was in my sister's driveway and put the car in park and pushed the button to turn the car off. The display on the dash said that the car had to be in park before it could be turned off. Since the car was already in park on the dial, I put it into reverse and back into park to try to get it to work and when that didn't work I put it into drive and moved slightly forward then put it back into park where it finally recognized that it was actually in park and allowed me to turn it off. I took the car to the dealership where they said that there were no error codes and they could not replicate the issues, but would make note of them.

- Tumwater, WA, USA

problem #134

Dec 042015

200 4-cyl

  • Automatic transmission
  • 137,000 miles
The contact owns a 2015 Chrysler 200. The contact stated that while at a stop sign, the vehicle jerked without warning. In addition, the contact stated that when accelerating, the vehicle would jump and down shift. The failure recurred numerous times. The vehicle was taken to the dealer where the electrical wiring harness was replaced. In addition, the contact stated that the technician failed to reset the transmission that caused the vehicle vibrate. The vehicle was taken back to the dealer where the technician reset the transmission. However, the failure recurred. The contact received a notification of NHTSA campaign number: 15V470000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 13,700. Updated 03/16/16

- Wichita, KS, USA

problem #133

Sep 192014

200

  • 500 miles
I purchased my car in Sept. 2014. The car that I test drove was nothing like the car I got. When I mentioned the difference to the sales person, he stated that they were the same and that the car had to adjust to the way I drove. I took the car back to the dealer because they forgot to do service work on the car previously and the service manager stated that the car would feel better after 250 miles. I informed him that the car had 500 miles and he stated that it should "feel smoother soon." I took the car back up to mack haik Dodge in georgetown tx, where I purchased it and a manager told me that he would like to make things right and I should look for something that I liked and they would help me. The sales person that was going to "help" me was someone that I met at another dealership who told me that his wife had the same car and that half of them came out with problems and the other half was fine. He stated that I probably got one with problems. He stated that they were either great of had issues. I am now going to a different dealership to try and have the recall fixed. The recall is for the problem that I have been telling them for a year. At one point they told me that they could not fix anything because their transmission guy was out on sick leave. My car has been dangerous since I bought it. It hesitates when stepping on the accelerator on the highway. When the car starts out, it lunges forward and feels like a bucking horse. I was embarrassed to put people in my car. I worked with a government Agency that transported children and felt terrified to place a child in my car. Mack haik has been absolutely horrible. Their solution for my problem was to purchase another car with a $200 dollar more payment. I've been so frustrated that I considered a lemon law attorney. I contacted Chrysler and they said the dealer had to correct the problem. Can you help?

- Austin, TX, USA

problem #132

Dec 052015

200

  • 17,532 miles
The power distribution center (pdc), shifter, parking break, transmission wire, power train, and engine stopped working on 12/05/15. The care completely shut down. I had it towed to a local dealer on 12/7/15. The worked on it all week through 12/10/15. The called me and told me everything was fixed. I came to pick it up, and I drove it back to work, to the store, then back home where it was parked over night. I wake up this morning to go to work and drop my girls off at school and the same thing happens. The car will not start, the brake is tight, the system is not detecting my key fob, and the care jerks a little bit and then dies. The dash will come on but the care will not shift out of park. I have it towed back to the dealership and they tell me "it worked last yesterday once we finished repairs.' I'm frustrated and made because I only received notification that 2 weeks ago that my car was up for a recall. Then the dealer's service department tell me it's under 2-3 recalls. My insurance will provide a rental car. However, since this is mechanical and not due to an accident I can't get a rental. I call the dealer to request a loaner car, and they tell me that Chrysler only provides them with five loaner cars, and they are currently being used for higher priority customers who major engine or transmission problems. If I read this one recall correct, one of the issues can cause me to hurt myself or others in a bad accident it this issue is not correct. To top it off they won't even provide me with a loaner car until they fix a problem that was caused in the manufacturing process. Chrysler tells me that they don't usually replace cars, as they probably will only make repairs to fix the problem. The dealer here tells me that the recalls were made in February 2015. Why wasn't I notified until recently. I could have seriously injured myself and my family. Very unhappy!

- Texarkana, TX, USA

problem #131

Mar 312015

200

  • 4,700 miles
Car has terrible gas mileage. Well below govt average/window sticker. I was only getting 17 mpg where the min city rating was 23. After many visits to the dealer and dealing with the terrible Chrysler customer service, the service dept finally did the tsb that dealt with the transmission calibration. They reflashed/updated the trans software and now I'm getting 24 mpg which is the bare minimum I basically should get. Highway is still fairly below specs and I do not get near the combined 28 mpg either. I had almost 4700 miles on the car before they realized they needed to do the tsb on it. Now of course after spending much more money on gas than I should have, Chrysler doesn't care at all and basically laughed at me when I asked for fair compensation since it was their fault they let a car out of the factory that was not calibrated correctly nor did the dealer do the tsb before the car was sold. I doubt I'll ever buy another fca vehicle again in the future. Also the car had jerky transmission issues that prompted them to look into the trans to begin with then they found the tsb info.

- Fort Lauderdale, FL, USA

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