10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,430 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I was driving to work one morning and my check engine light came on. So I waited a few days and took it to collierville Chrysler service department on May 30,2017, this is what was done. "cel: Drivability/ check engine light perform dtc inspection, smoke test, tightened gas cap and ran pressure test, passed" and I was good to go. Then in September the check engine light an gas cap light can on again so I went back to the collierville Chrysler service department on 9-12-2017, they did the same check as above except they said I needed to replace the gas cap so I paid for a new gas cap. Then 2 days later the same thing happen again so I called them and got the run around. So after riding around with the lights on for weeks I decided to go back on 10-09-2017 to see if they get this resolved. Collierville Chrysler service department took the car and said they fixed the problem. Then 2 days later it happen again the gas cap light and check engine light. It must be a problem with the car. I don't know what to do. My car was always in motion every time the check engine light/ gas cap light came onw.
- Memphis, TN, USA
Car hesitates while driving. You can feel it hard shift in 5th gear. Check engine light comes randomly on showing code for a mis-fire in cylinder 5. took to dealership and had fixed (supposedly) and not covered by warranty. Car still continues to misfire and surge in 5th gear. Had mechanic change out all spark plugs but the computer still reads misfire. Every other gear seems fine. Car idles rough while stopped and if you let foot off the brake it shakes like its going to fall to pieces. I've owned the car for just over a year and its spent more time in the shop or sitting than I've been able to drive.
- Calhoun, GA, USA
My car seems like it wants to die (and does die when I use the fob to start it) when it is started and when it is running....last Sunday (2-26-17) my car began to sputter and vibrate. My car barely had any acceleration and it was hesitating as if it was trying to shift gears. I took it to a mechanic shop the next day and they replace 4 sparkplugs. Another test was redone, the engine light stayed off and all seemed well. After about 30 miles began to sputter yet the vibrating was not as bad; still hesitation and not wanting to accelerate. Wednesday, my fob would not start my car. Sometimes it will start the car but the car shuts itself off before I can get in. My engine light is back on and I am not sure what is wrong. The mechanic wants to start replacing one coil at a time. He also said this type of problem should not be happening with a 2015. (my car flooded in August 2016 and I purchased this Chrysler on September 17, 2016)
- Denham Springs, LA, USA
Car shuts down completely during driving. No brakes steering or anything. Someone is going to die in this car. Dealer can't fix problems. Will just happen.
- Clarksburg, WV, USA
The contact owned a 2015 Chrysler 200. After filling the vehicle with fuel, the contact noticed smoke under the hood of the vehicle. The fire department extinguished the fire. The vehicle was towed and released to the insurance company. A police report was filed. The vehicle was destroyed. The approximate failure mileage was 15,000.
- Edinburg, TX, USA
Car has terrible gas mileage. Well below govt average/window sticker. I was only getting 17 mpg where the min city rating was 23. After many visits to the dealer and dealing with the terrible Chrysler customer service, the service dept finally did the tsb that dealt with the transmission calibration. They reflashed/updated the trans software and now I'm getting 24 mpg which is the bare minimum I basically should get. Highway is still fairly below specs and I do not get near the combined 28 mpg either. I had almost 4700 miles on the car before they realized they needed to do the tsb on it. Now of course after spending much more money on gas than I should have, Chrysler doesn't care at all and basically laughed at me when I asked for fair compensation since it was their fault they let a car out of the factory that was not calibrated correctly nor did the dealer do the tsb before the car was sold. I doubt I'll ever buy another fca vehicle again in the future. Also the car had jerky transmission issues that prompted them to look into the trans to begin with then they found the tsb info.
- Fort Lauderdale, FL, USA
Starting back in January I have had my engine light come on 5 times all for a "fuel issues", according to them. I have had the esim switched twice now as of June 2015. The car does not get the miles per gallon as stated, I believe because of these issues and transmission issues. My engine light went off again on Aug 23, but this time it was for a update then it lead to needing a new transmission. This particular vehicle has been in the shop 15 times now for various issues since purchase in Sept 14' and going back in again in a couple days.
- North Las Vegas, NV, USA
When using cruise control it will not hold speed going down hill - will shift down more than once & will go up to 60+ miles per hour. Going over a small hill will shift down more than once usually - not all the time. This has been flashed several times with no change to the problem. When first starting the car the tach stays very high & will decrease as you shift into reverse, but not enough. Have to hold your foot on the brake all the time. When leaving from a stop sign the transmission will not go "in" right away - it takes a bit to actually "go".. as you're pulling onto a highway.
- Monroe, WI, USA
While on vacation, I was travelling down a highway at 60 mph. Suddenly the accelerator on my recently leased 2015 Chrysler 200 somehow decoupled with the drive train. The D in my dashboard started flashing and the car began coasting. The engine was on, and I had power steering, but no acceleration. Somehow, without any ability to control my cars speed, I got to the shoulder without being hit by one of the many 18 wheelers on the freeway. The car had just over 800 miles on the odometer. Eventually the car was towed to a local dealership. They helped me rent a car and I continued my vacation. They replaced a faulty crank sensor and I returned to pick the car up a week later. But before id even driven 30 miles, I experienced the exact same problem again. As the D in the dashboard flashed, the car essentially went into neutral and began coasting down the freeway. I almost caused an accident getting to the side of the road. My heart was racing after this horrific and exasperating experience. Chrysler roadside assistance towed the car to a nearby dealership that couldnt recreate the problem, so the dealership where I bought the car had it returned to them. They kept my car in the shop for a full week, eventually replacing the pmc. I picked up my repaired car, but lo and behold, before I had driven much more than 20 miles, the exact same thing happened for a third time, but this time on a surface road. By this time, im out of my mind with fear, indignation and frustration. This is my life. I only have one of them that I know of. I want to extend it as long as possible. The 2015 Chrysler 200 is dangerous and I will never feel comfortable driving it. Im looking at all the possible ways I can get away from this unsafe and unreliable vehicle.
- Pontiac, MI, USA
The contact owns a 2015 Chrysler 200. While driving approximately 55 mph on the highway, there was an abnormal noise coming from the fuel pump. The vehicle stalled various times and failed to shift into neutral. The vehicle was towed to the dealer where it was diagnosed that the fuel pump had bad fuel. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 4,000.
- Wilmington , DE, USA
After driving all day, I was on road after 8 pm. Driving 60 on highway. Car hiccuped then started decelerating quickly. Transmission light came on. Then, before I got to safe place to stop the dashboard started blinking message to put car in park and turn off. Had same problem less than 5000 miles ago. After a week and working with corporate, they said it was faulty power distribution box.
- West Friendship, MD, USA
While driving on I95 at 60 mph in the center lane, the car completely lost power. Near the 216 on ramp to I95N. Only because I was an experienced driver was I able to recognize what was happening and safely get over and off on to the soft shoulder of the road and avoid a fatal accident. Car still said "run" and I had to get out on shoulder and walk far away from car to disengage the key fob and then return to the car and turn it off. After turning off and leaving off for 5+ min, attempted to restart. Tow truck had to be called. After 4 days at dealer, they are still unable to identify the problem. All we have been told is they are unable to get the 4 coils to fire at the same time. This is serious and dangerous problem!
- Perry Hall, MD, USA
- Valdosta, GA, USA