10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
33,016 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Chrysler 200:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #33

Jun 242019

200

  • 90,000 miles
Starting in October 2018 this car has cut off on me for no reason at any given time. I will be driving and it will cut off and tell me to shift into park. Sometimes it cranks back up other times it doesn't. I have taken it to landmark Chrysler five different times. Each time I am told that it's a different problem. And each time the car does the exact same thing again. This has endangered my life and the life of my two year old son. After completing two different oil consumption test landmark(morrow, ga) still hasn't been able to diagnose the problem so the warranty company won't fix the car. They know that it's using too much oil but they claim they don't know why. This car is a safety hazard and nothing is being done about it. They just try to get you to trade it in for another car with a higher payment. This problem really needs to be investigated before it causes someone their life. I have been driving on major highways when this car has cut off with no warning and narrowly missed being hit by a semi truck. I have filed a complaint with Chrysler corporate but that has gotten me no where because the person I speak with (will in customer care) does nothing and claims that he doesn't have a supervisor that I can contact.

- Scottdale, GA, USA

problem #32

Jun 012019

200

  • 25,000 miles
I've been into the service department over 6 times for the same issues. This car is so unsafe to drive. I believe this is a transmission issue. My car creates a very hard jerking when switching gears or speeding up. It also shakes when the air conditioning is on and I am only getting about 15 mi to the gallon when it should be 27. I've left multiple complaints since I have had this vehicle, worked with the device department, worked with Chrysler and the situation and safety concern is still not rectified. Please look into this. It's my only transportation and I would like to keep myself, my 3 babies, and other drivers safe. Thank you!

- Sandy, UT, USA

problem #31

Jun 122019

200

  • 0 miles
Takata recall, my vehical was completely still, outside of my family home getting into the car with my 1yo. I have had problems with my key fob before so I didnt think anything of it. Tried to go and start my car and my speedometer read 'key fob not detected' but my car crank any way and let me drive 20 minutes out to visit a family member. Once we got back in the car to go home, my car would not crank, due to a computer failure to ready my key fob, had to get it towed to the dealership where I found this out and is costing me around $500 to pay for.

- Winston Salem, NC, USA

problem #30

Jun 052019

200

  • 90,000 miles
Car had been parked for about 5 hours. When I went to restart car made a noise like it was struggling to start. Turned car off and check oil appears to be full. Went to restart car and it would not restart. Multiple attempts were made to start car and while all lights and beeping came on car would not start again over a 15 min period. Can not push break down and when push the start button nothing happens. Car has also stalled out multiple times while driving in the last year. Chrysler dealership states its due to oil and it appears car is burning oil very fast. Chrysler states that the car will not start due to a safety mechanism to not allow the engine to overheat due to low oil. As oil has appeared full and checked multiple time unsure as to why the car would do this.

- Ocala, FL, USA

problem #29

Apr 092019

200

  • 26,000 miles
2016 Chrysler 200S with just over 27,000 miles started on fire due to as of yet undetermined cause, 1000 miles after being inspected by 2 dealerships, and about 2000 miles after oil change and inspection by a third dealership. The car was declared total loss by state farm insurance. ([xxx], mike O'brien) the car was listed in well maintained condition at the time of loss. At this time state farm has been told by there corporate that no further investigation as to cause will be conducted. The fire happened on the side of 275N near eureka road exit on 9 April 2019. My wife [xxx]. (Michigan state police metro South post #22, [xxx]) -oil changed at Suburban Chrysler in novi before leaving for the approximately 1000 mile trip and week in fl. -during stay, the car smelled hot so she took it to sunset Chrysler ([xxx]) in sarasota, fl. Personnel at dealership were rude, and told her her car's state of cleanliness was causing the smell. -my wife needed to drive home in a couple of days and was still concerned. One thing that I had her check was coolant which was low and had not been noticed by sunset. She then took the car to a second dealership (douglas Jeep Chrysler Dodge Ram, fl ([xxx]) for inspection. Douglas, while more polite, conducted coolant system and other checks, but determined there was no issue with the vehicle. The service department guaranteed my wife that the vehicle was safe to drive back to Michigan and even went on to say that they would not let an unsafe vehicle leave the shop. -that same night I contacted Chrysler who initiated their own investigation. ([xxx])fca refused to comment on the source of the fire or to honor the warranty on the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Novi, MI, USA

problem #28

May 132019

200

  • 56,924 miles
When I'm driving the car shuts off and also when I turn the corner or hit a bump the buzzer goes off and then it shuts down also it has a very poor gas mileage and I get a tournament the shock from the car while I touch it. When I am driving at a normal rate of speed or if I go to take off it will shut off if I'm in the passing lane for unknown reasons it shuts off when I touch the brakes or if I'm sitting waiting for light it makes a humming noise. All of this happens only when the car is in motion this started back in February 2018 and still continues to this date today's date is May 13, 2019

- Egg Harbor Township, NJ, USA

problem #27

Apr 102019

200

  • 37,000 miles
I was driving down the road and while accelerating, my car suddenly jerks really hard forward. My engine starts knocking really loudly & I started to smell burning oil. The car was smoking & could have lead to a very serious accident. Now as the result of Chrysler 200 being such a failed model, I was unable to continue making payments and fix the vehicle, now I'm $22,000 in debt.

- Monticello, AR, USA

problem #26

Apr 232019

200

  • 45,000 miles
The car was in a collision and caught fire on impact completely destroying the entire car.

- San Tan Valley, AZ, USA

problem #25

Apr 232019

200

  • 66,000 miles
I start driving and it turns off the whole engine without a warning. It is extremely dangerous as in many instances I was driving and making turns in mid traffic the car shuts off no warning at all. Then I have to put it into park and it takes a couple of push starts to start up. I read a lot of other people have the same issue and Chrysler isn't doing anything about this. I maintained the car well since I bought it last year in 2018. A Chrysler 200 2016 car.

- Philadelphia, PA, USA

problem #24

Mar 242019

200

  • 21,000 miles
While driving the hole system will shut down at random times. All the screens all things that light up. Not every time, but sometimes. Then when you go to switch gears to back up the back up camera doesn't always switch to back up. It will stay on the same screen or go black. This part actually happens a few times a week.

- Russellville, AR, USA

problem #23

Mar 162019

200

  • 66,000 miles
As I am driving car will cut off and tell you to shift the car to park. It then will stall when you try to start it back up. This happened on the interstate and the street while in motion.

- Sandy Springs, GA, USA

problem #22

May 102018

200

  • 42,351 miles
Conducted pre-trip safety inspection of the vehicle. All lights, mirrors, gauges, and safety belts appeared to be in good working order. There were no active warning lights, fuel level was approximately, and odometer log was accurate. The vehicle showed no signs of mechanical defects to include vibrations, unusual noises, or odors during initial operation. The vehicle was relatively clean inside and out. The only unusual detail we noticed was the presence of several ticks (parasites) inside the vehicle. 0900: Arrived on site at blue springs lake and parked the vehicle on a gravel road with other gov vehicles. 1000: Drove vehicle approximately three miles to a gas station to use restroom and returned to worksite. The vehicle, once again, failed to exhibited any abnormalities. 1315: Left worksite traveling eastbound on hwy 40 at 55 mph. All four windows were up with ac on full. Ambient temperature was approximately 90F. 1320: Slowed to approximately 35mph as we approached a red light. I noticed white smoke in the rearview mirror. We came to a complete stop at the light and observed white and black smoke coming from under the hood. I immediately turned off the air conditioner and checked the temperature gauge (25% of max). I pulled into the right turn lane and drove approximately 50 feet to an empty parking lot. We exited the vehicle and observed orange flames underneath the engine compartment. I instructed Mr. Baker to call 911 and report the fire along with our location. I searched for a fire extinguisher under the seats and in the trunk without success. A few seconds later a good samaritan in a work truck stopped and knocked down the flames with his fire extinguisher. Mileage = 42,351

- Washington, DC, USA

problem #21

Jan 202019

200

  • 80,010 miles
The vehicle stalls while in motion. On three occasions, it has stalled in the middle of an uphill right turn onto a city street. On an additional three occasions it has stalled while on a flat road, in motion.

- Alexandria, VA, USA

problem #20

Jan 092019

200 4-cyl

  • 26,426 miles
Vehicle caught fire while driving on interstate.

- Washington, DC, USA

problem #19

Dec 182018

200

  • 15,123 miles
Vehicle was being driven to dealership for mechanical issue and caught fire on the way. Vehicle became fully engulfed. The VIN provided has no displayable records.

- Washington, DC, USA

problem #18

Jan 012018

200

  • 50,000 miles
The car first started off with the screen turning on and off while driving..we didn't think much of it however a few month ago the car began to turn off in the midst of driving. Before turing off the car would begin to yank as if resisting. We proceeded with purchasing a new battery. That was 4 month ago. We are now here 12/2018 and the car has once again started to yank while driving, turn off when going 10-40 mph and now has the check engine, traction and voltage light flashing. Once it is turned off and turned back on after a few mins. It's as if nothing ever happened. All this happened while driving in city street and turning.

- Tucson, AZ, USA

problem #17

Dec 032018

200

  • miles
Parking brake will spontaneously engage while driving on city street going less than 15mph. Check turns on but no codes and will not turn off. Biggest issue lately is that car does not recognize key fab. Batteries have been changed and neither key fab is recognized. Car can be started, get out and get back in and fab is jot recognized. Has left me stranded many times. Then when go back, it suddenly works.

- Grants, NM, USA

problem #16

Oct 012018

200

  • 31,200 miles
My car is burning more oil than it should and the car does not warn you when you are completely out of oil. Instead, it allows you to drive the vehicle and while on the road, it shuts off. I have had my oil change completed 2 weeks ago and I have driven 1,000 miles since then. My oil level is now below the min level. This vehicle does not have a dashboard indicator and the "oil life" percentage is not accurate.

- Sicklerville, NJ, USA

problem #15

Aug 142018

200

  • 64,000 miles
My Chrysler 200 dashboard is cutting out while driving and stalls

- Glendale, AZ, USA

problem #14

Jun 052018

200 4-cyl

  • 17,948 miles
I had a 2016 Chrysler 200 limited. If you need to have 18,000 miles on the vehicle yet and I bought it brand new. On June 5th 2018 I had to drop my daughter off at school I was about eight blocks away from her school and a gentleman pulled me over to let me know that I needed to get out my car because underneath my car was on fire. So I turn the corner to get away from the school in the park cars cut the car off and got out the car next thing I know the car blows up the fire department comes and put the fire out. But my car is at a total loss. No one knows why the car caught on fire or blew up because they said it's too much damage done to the car.

- Washington, DC, USA

Read the next 13 complaints »