10.0
really awful- Crashes / Fires:
- 9 / 8
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 41,361 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My vehicle would not start on 6/14/2013 it was towed to the Chrysler dealership (9600 atlantic blvd. Jacksonville, fl (904) 721-6888) on 6/14/2013 this was after hours. On 6/14/2013 I was told that the car needed a win module and it would take three weeks to come in. When asking for a exact date I was told on 6/18/2013 that the part would not be in until juy 23 but it may come in a little earlier. I asked about a rental car I was told it would be a discount of $25 a day. After talking to the manger I was told to call Chrysler corporation to see what could be done. After talking with Chrysler I was told that the could not give me a rental car because my warranty had expired. They told me all they could do for me was find me a part. I did not hear from them concerning this situation. On July 18, I recieved a call from lisa from the dealership saying that my car would not be ready until August 20 because they have to manufactor the part. They could not locate this part any where in jacksonville. When I asked about a rental car or any compensation nothing was offered. I was only told to call the Chrysler corporation. When calling the Chrysler corporation there did not try to assist me they stated that they could not offer me a rental car or anything for my inconvience. I asked to speak to a manger they stated they the manager would not say anything different and would not let me speak to a manager. This situation has inconviened me in many ways I don't have any transportaion to get where I need to be and I am losing money. Chrysler offer any assistance when you calling customer service. I am very displeased with Chrysler they seem only to be about makeing money and does not look out for customers. It seems they are giving me the run around they keep changing the date my car will be fixed. It is not my fault the about the part but I am being penalized for this.
- Jacksonville, FL, USA
The contact owns a 2008 Chrysler 300. The contact stated that the directional signals failed intermittently and caused the brake pedal to rise above normal level when being depressed. The contact also stated that the air conditioning system failed to cool. The vehicle was taken to the dealer for the failures. The dealer performed a diagnostic that was unable to locate a failure code. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 67,000.
- Muskogee , OK, USA
My driver side seat warmers malfunctioned and ended up turning on by itself and overheating and in turn, burning the driver's seat. I initially parked the car where I usually do and was planning on taking the car the next day to the Chrysler dealership by my home. I woke up on the morning of August 31, 2011, walked up to my car (which had black windows from the smoke from the flames) and opened my car door to find my driver side seat burned to ashes. This is an electrical problem and the situation with my car is being fixed and Chrysler is taking care of the problem. I do not want this to happen to anyone else. I pulled up some information about other Chrysler cars with seat warmers and other people has experienced the same problem with the driver side seat overheating and burning their drivers seat to ashes.
- White Plains, NY, USA
The contact owns a 2008 Chrysler 300. When driving approximately 30 mph, the speedometer began functioning erratically. The vehicle was taken to the dealer where the speedometer was repaired. The approximate failure mileage was 60,964.
- Ashford, AL, USA
Approx 15 times since purchasing my new 2008 Chrysler 300, I have found that I have no accessory power while driving. I.e. no heat/ac, no radio, no control of windows. It may actually have no accessory power from the time I start the car, as I often notice it within the first mile when I try to use an accessory. The only way to get the power back is to pull over, turn off the car and restart. Occasionally I have had to repeat this process several times to get the accessory power back. I complained to the dealer within the first 6 months, and they replied that it is too intermittent for them to solve.
- Mishawaka, IN, USA
We have taken our 2008 Chrysler 300 to 2 different Chrysler dealers and they haven't fixed our car. Our car windows, ac, lights, brake lights, fan etc don't work several times. We have to stop the car and get to a safe place to restart the car and sometimes we get the power back. The first car dealer are saying they don't show any error in the system. The other dealer told us someone may have opened their garage at the same time we started our car and they saw a couple of errors but they can't do anything about it. They want us to buy american cars and then we get cheated and lied to by Chrysler. They should fix our car.
- Milford, DE, USA
My 2008 300 touring was parked in a parking lot. The alarm started going off by itself. The a fire started out of nowhere from under the hood. Then my car exploded from the front to the back through the exhaust pipe. I only had 6100 or so miles on my car. I just leased it in March of this year.
- Southfield, MI, USA
Bought a 2008 Chrysler 300 limited 3.5 on December 18th. On Sunday the 23rd, I used the windshield washer due to flying road water after a rain, that resulted in a total electrical failure. Engine stopped until I released windshield washer switch, and when it restarted..it was in a lower gear, resulting in significant slow down with braking. Such an event in faster and heavy traffic could be a significant problem for occupants and/or those driving behind a car experiencing such an event. The dealership has stated that it was due to a major electrical circuit board that was ordered. The car was left with the dealer on December 24th and today they called stating that the part is on back order and have no idea when it might be available. If on back order, one has to think that there is a much larger problem than just my automobile.
- Seven Lakes, NC, USA
- Wichita Falls, TX, USA