10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,684 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving at 45 mph on highway when suddenly all the light on the dashboard cluster when on then the radio went off, then windows would not work, door locks would not work then lost power steering and power brakes and engine was still on but not responding to gas pedal. I was able to pull it off the road safely but then I could not put the car in park or shut down the engine. The car was then starting to overheat and a burning electrical smell was noticeable. I was able to open the hood and pull out some fuses to finally shut the car down before it potentially caught on fire. I fell this is an inherit safety dange with this car. I sent do dealer to be told it was the alternator which is very scary that the car could do this if the alternator goes. I seen there was a recall on my model car but not for the one I have but seems to be the same problem as the previos recall for the alternators.
- Clifton, NJ, USA
We left our home to run an errand away from home. We were on our way back home when in my car we heard a bell or like a ring.. all of a sudden our car stalled in the street while we were driving it car turned off and my husband could not get it in gear or stopped. The radio turned off the lights went off & heater came on I started smelling something burning and then my husband tried to start the car it started then stopped and then he wasn't able to stop it my daughter and I started flipping out both crying we were scared in traffic and our car just stopped and we could not even get it out of neutral. We called the roadside assistance and a wrecker came in the mean time we are broken down in a very bad of town stranded. We had the car towed to tomball Dodge where we bought it from. We let the dealership know that this is our one and only car and we have no other means of transportation and we needed everything handled quickly and we need a rental car or a courtesy car or something. Dealership told us they have to get with Chrysler as there was a re-call on the alternator - we also called the Chrysler recall assistance team and told them what has happened and they said the dealership has called them. Problem is we looked the recall up on safercar and there is no remedy not yet available so according to the Chrysler recall center they will be putting on another defective alternator since remedy is not available. Very very unsafe and can't seem to get any answers from any one. In the mean time I am the one suffering here a. with no car and B not even a rental due to the fact that Chrysler can't figure it out. In the meantime me and my daughter will be driving in an unsafe vehicle until Chrysler has a remedy. Thank god! we had just exited the freeway and were down on feeder or our car would have shut down on a major highway and we could have been killed.
- Tomball, TX, USA
I was going 30mph when I noticed my radio turned off, few seconds later center console went off, afterwards all the warning lights appeared on my instrument panel. The lights were going on and off the wind shield wipers turned on. 10 seconds later I lost brake control and the vehicle was stuck on the drive gear, power steering was off as well. I ran through a red light I managed to use the emergency break to stop, once I was stopped the car was still stuck on drive, the engine was shaking and making noise it took 30 mins for the engine to turn off. The vehicle interior and exterior lights were going crazy. The car got towed now the dealer is charging me 1,020 to replace the alternator and battery. That's how Chrysler thanks me for almost crashing.
- Detroit , MI, USA
The contact owns a 2012 Chrysler 300. The contact stated that the vehicle would not shift gears intermittently. The contact mentioned that the service engine, the ESC sensor and the ABS sensor warning lamp illuminated. The vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact was not included in recall NHTSA campaign number: 12V197000 (electrical system, service brakes, air). The manufacturer was notified of the failure. The approximate failure mileage was 43,000.
- Pine Bluff , AR, USA
The contact owns a 2012 Chrysler 300. The contact received NHTSA campaign number: 13V118000 (air bags) and NHTSA campaign number: 12V197000 (electrical system, service brakes, air). The contact stated that both recalls had exceeded a reasonable amount of time for the repairs. The dealer stated that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- El Paso , TX, USA
I came to a stop at a four way intersection. I accelerated to turn at about 5mph instead of the car turning the steering locked up for about 1-2 seconds. Then drove normal until I got to my destination which was a few minutes away & turned the car off. I got off the car & went into the store. Went I finished shopping I returned to the car & tried to start it up. It would not start & steering wheel & brakes were locked. The power steering light, stability control & brake lights would blink & say service engine. About an hour into this I tried to turn the car on. It turned on but the steering wheel was barley turnable I tried to move it a few inches. For the wrecker service personal once I moved it the cars steering was back to normal & working. I plan on taking it to the Dodge dealership tomorrow morning.I just really hope this does not happen again while driving at a high speed.
- Sealy, TX, USA
When switching from the accelerator pedal to the brake pedal my foot hits the plastic surface on the upper part of the foot well. This can delay the time it takes to hit the brakes. I removed the Chrysler issue floor mat to resolve the problem. This would be a safety issue with people with shoe size over 11.
- Alpharetta, GA, USA
- Palm Bay, FL, USA