10.0
really awful- Crashes / Fires:
- 3 / 15
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 32,456 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Chrysler 300. The contact stated that NHTSA campaign number 14V634000 (electrical system) had exceeded a reasonable time for repair. The contact received the recall letter December of twenty fourteen. The manufacturer was unable to provide information on when the part will become available for repair. The vehicle had not experience the failure. Updated 03/30/15 the consumer stated the part was received. Updated 6/23/2015
- Nutley , NJ, USA
Chrysler taking too long to fix alternator recall. When will it be fixed? P60 / NHTSA 14V-634.
- East Windsor, NJ, USA
The contact owns a 2013 Chrysler 300. The contact received a notification for NHTSA campaign id number: 14V634000 (electrical system) and stated that the part needed was unavailable. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- West Palm Beach , FL, USA
Letter from senator schumer on behalf of constituent re Chrysler recall. 2013 Chrysler 300. The consumer was informed the parts were not available, to complete the recall. Recall # 14V634000. Updated 02/26/15
- North Syracuse, NY, USA
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 3/3/15 updated 03/26/15
- Punta Gorda, FL, USA
The contact owns a 2013 Chrysler 300. The contact received a recall notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Whiting, NJ, USA
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
- Virginia Beach , VA, USA
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system). However, the part needed was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Lafayette, NJ, USA
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle failed to start after multiple attempts. The contact mentioned that the battery had to be recharged in order to start the vehicle. The failure recurred multiple times. The contact received NHTSA campaign number: 14V634000 (electrical system). The dealer was notified of the failure. However, the technician stated that the parts needed were unavailable and was uncertain when the parts would become available. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
- Pasadena, MD, USA
Death trap...I am duly noticed (P60/NHTSA 14V-634) of a defect in my 2013 Chrysler 300 purchased from bill luke Chrysler Jeep & Dodge Inc. On 11/25/2012 in the amount of $33,768.39. The notice came from Chrysler group llc to specific owners. Huge type..."important safety recall" Chrysler group tells me that they have no timeline for completing the repair...in fact they don't have the part available. It appears that the part needs to be designed and manufactured before Chrysler group can begin the repair process. A "reasonable" time for completing the repair is not on the table. Bill luke Chrysler Jeep & Dodge, Inc. And Chrysler group llc have refused to provide loaner or rental cars during the time it will take to complete repairs on the defective vehicles. I refuse to operate a vehicle that I have been duly noticed is defective and might be the instrument causing accidental property and/or personal injury or death to me, my family, or the general public. I should not have to make that choice. The death trap has been stored since 12/15/14. Actually, this Chrysler safety recall is a diabolically clever cya. Owners are forced to either park the vehicle for an indefinite period and be without the vehicle they purchased...or, drive the vehicle and by virtue of being forewarned of the defective nature of the vehicle, be held responsible for any personal or property damage resulting from an accident caused by the defect. It appears that NHTSA is a willing partner with Chrysler to this cya. NHTSA shields Chrysler from legal action. This travesty must not be allowed to continue. I have sent at least two email messages to NHTSA staff and one to the department of transportation. I can't trade a recognized death trap without suffering unreasonable financial cost and I can't drive it without accepting and unreasonable death trap risk. Recall # 14V634000. Updated 01//21/15 updated 10/05/15.
- Phoenix, AZ, USA
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Lawrence, NY, USA
The contact owns a 2013 Chrysler 300. The contact received a notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 02/24/15 updated 6/10/2015
- Pittsburgh, PA, USA
Chrysler issued a recall notice for alternator diodes, saying car may stop or not start. Neither the dealer nor the company can tell me when parts will be available to repair the car. I believe it to be unsafe to drive a car that may/will stop without notice. I need better information from Chrysler.
- Whitefish, MT, USA
The Chrysler 300C was parked in our garage for about a week. Tried to start it and nothing happened. Electronic throttle control (etc) light flashed. All symptoms pointed to a low battery. Jump started 300 from our other car and drove to the dealer. By the time I got there the battery was charged from the generator. Dealer kept it for 5 days and couldn't find a problem. There were other anomalies on the road. Car would either not accelerate or engine would stall while driving. This became extremely dangerous on the interstate. Couple weeks passed and start problem repeated, but this time the battery was completely dead. One symptom I noticed was that the brake pedal, which you have to depress while activating the push button start was locked and wouldn't move. Repeated the above drill with the same results. This time, dealer had the car for 11 days and couldn't find problem. All along I'm paying lease and auto insurance fees for a car that's sitting at the dealer. Dealer said they updated some of the electronic controllers per some technical service bulletins, but that they weren't related to my "no start/dead battery" issues. Chrysler customer service said they knew of no complaints, recalls, etc. Related to the above. Have not experienced any problems recently. However, I've been starting the 300 more often and letting it run. I recently got a 2014 Dodge journey which ended up with a dead battery after being parked for 5 days. I filed a separate complaint on the journey. Have since bought a trickle charger. Can't believe these are coincidences. There is no question Chrysler has a basic design problem. All the electronics are draining the battery even when everything is shut "off". hope they're not covering it up like Ford with their ignition switch. My next letter will be to [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Commerce Township, MI, USA
Multiple occurrences of dead battery / loss of power. Checked that no accessories had been left turned on. Have taken vehicle to dealer with each occurrence because even with charging / jump starting battery, battery loses charge after a few days. Found recall info on NHTSA web site, provided this to dealer, dealer claims there is no recall, even stated that the print out we provided from NHTSA was fake, claims they cant find any issue with vehicle and informs us that it is owner error. I would like to know how long I have to put up with this nonsense before it will be addressed. Do I have to wait until the vehicle is completely useless or issue causes vehicle accident?
- Olivehurst, CA, USA
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number:14V634000 (electrical system) however, part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 01/09/15 updated 02/03/15 updated 2/24/15 updated 9/8/2017
- Holbrook, NY, USA
No apparent driving problem. Message came on dash "battery saver mode". comments on internet about others having this issue may indicate alternator to fail and car engine cuts out unexpectedly. This did not happen to me yet but I am concerned and will contact Chrysler as soon as holiday is over.
- Ventnor City, NJ, USA
While driving with seat warmers on message appeared on center lcd stating battery saver mode.
- Severn, MD, USA
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle stalled and was able to restart after several attempts. The failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 25,058.
- Pahrump, NV, USA
- Butternut, WI, USA