10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,873 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The shift level is stuck in park. With the brake pressed, it will move right but not down into gear. If I take my foot off the brake, it will not move to the right at all. The recognition of the brake be depressed appears to be working. I was 120 miles from home so I took the console apart around the gear shifter and found a cable that I could pull backwards and then was able to shift out of park.
- Norris, TN, USA
The contact owns a 2007 Chrysler 300C. The contact stated that while trying to shift to drive, the shift lock mechanism seized making it impossible to shift gears. The vehicle was not taken to a mechanic. The vehicle was repaired by the contact through internet research. The manufacturer was contacted. The failure mileage was 84,000 and the current mileage was 86,000.
- Irvine, CA, USA
Cannot shift out of park.
- Palm Bch Gardens, FL, USA
I was out of town and stopped at a parking lot, and when I started to leave my car would not move out of park. I called the dealer and was told that when the shifter breaks the car must be towed for repair. Just after I called the wrecker a pick-up in the same parking lot caught on fire. The business tried to evacuate the parking lot, but I was not able to leave until the wrecker arrived. Thank goodness we were far enough away from the burning pick-up that there was no damage to my car, but this could have been a very different story if I was parked next to the pick-up. The dealer over-nighted the part from tulsa Oklahoma and replaced the part the next morning. We were charged for towing and repair. Since there have been thousands of complaints for the shifter breaking, I feel that this should have been a recall item, thus we would not have been charged.
- Del City, OK, USA
I've noticed when shifting into drive there is a noticeable delay. It also occurs when shifting from reverse to drive and vise-versa, there's is also a pause/delay that occurs when attempting to accelerate. Noticeable when trying to attempt a U-turn and in the middle of traffic while waiting for the transmission to catch. Once it does catch there's a instant lunge/acceleration, causing everyone in the vehicle whip flash and has caused me to be extra vigilant. Although I've been experiencing this for some time I didn't know the issue was so wide spread. It is a safety issue that Chrysler should be held accountable for. Until this hazard/dangerous problem is rectified I will not consider Chrysler for my next purchase.
- Belchertown, MA, USA
The contact owns a 2007 Chrysler 300C. The contact stated that the gear shift failed to shift out of the park position. The contact planned to have the vehicle towed to an authorized dealer for repair. The manufacuter was notified of the failure. The approximate failure mileage was 33,000.
- Lynchburg, VA, USA
The contact owns a 2007 Chrysler 300 C. the contact stated that the shifter would not shift out of park. The contact had to utilize the bypass button to release the shifter. The contact did not take the vehicle for inspection or repairs. The failure mileage was 67,000.
- Louisville, TX, USA
My 2007 Chrysler 300C has a lifetime powertrain warranty. I received the document listing the parts covered for the lifetime warranty. My ABS, esp and tcs lights came on. The right rear speed sensor went bad. I called graven and set up appointment for warranty work. I also called Chrysler Corp. I brought my car to graven Chrysler, 10-10-11 at approx. 2:30pm. Graven Chrysler called the next morning, 10-11-11 7:53am my car was ready. Graven said it was going to cost $135. I said that the work was warranty. Graven said it wasn't warranty work because part number doesn't come back as warranty. I explained to the assistant that it is warranty, that my car has a lifetime powertrain warranty. She said that only covers the engine, transmission and driveline. I said it also covers a lot of other parts which I have a list of. She then said, you will have to talk with Chrysler and there was nothing she could do. Chrysler said I have to pay a $50 co-pay. I said why should I pay a co-pay when this part has a lifetime warranty. I was told I can pay the $50 or $185. I said that I was told it was $135. I said for now I will pay the $50 but would file a complaint for the warranty and getting my $50 back. The next day I received a call from Chrysler. I was asked how my car was running. I said it drove home ok. She said that she would close the case then. I said that I can't understand why you made me pay $50 co-pay when the part is listed on the paperwork as having a lifetime warranty under the powertrain. She said that I could call graven Chrysler back and try and get them to except it. I said, why, you are the person who makes the decision as you did about the co-pay and the graven Chrysler wouldn't even do that. Chrysler Corp case number [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Hartville, MO, USA
My 2007 Chrysler 300 is stuck in park, I took it to the dealership and they said this something that is not covered under warrenty, but is does happen alot. The problem is very to be internal to the shifter assembly. There is a pink plastic arm where the ignition interlock cable attaches in the shifter. This arm is spring loaded and can eventually break. When it does then you won't be able to move the shifter from park because the shifter doesn't know the key is turned on. The dealership want to charge to keep replacing it which mind you is not cover under warrenty. I have talked to people who have had this problem also.
- Surprise, AZ, USA
My car a Chrysler 300C would not come out of park. Went on the internet and seen that this was a problem since 2005.....why has Chrysler not repair this problem"????"
- Union, NJ, USA
- Fort Washington, MD, USA