Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date Published
AUG 11, 2017
NHTSA TSB #
10224738
TSB Document
Summary
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. When testing batteries and charging systems, the correct battery tester and charger must be used. Dealers must follow service information for the proper procedures when testing the charging system and batteries. Also, the dealer must follow warranty policies and procedures for proper reimbursement for battery replacement. Refer to the appropriate regional warranty manual to obtain specific warranty reimbursement requirements. This may include specific data which must be recorded and/or specific documentation which may be required to be attached to the work order. In the event the warranty policies and procedures are not followed, warranty reimbursement could be declined or charged back.