6.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,304 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Received from Chrysler an air bag recall notification over 6 months ago. In notification said the part is not available now. Said that I would notified when part becomes available for free replacement. Have received nothing. The period to get part is too long. This a key safety issue and the part should have already been made available.
- Point Pleasant, NJ, USA
Takata airbag: The drivers side airbag can rupture, resulting in injury or death. However, Chrysler indicates that a remedy is not available, and has disabled the airbag, rendering the vehicle undriveable without putting the driver at unacceptable risk. Dealership indicates that they have no time frame for repair, as a suitable repair has not been identified and they do not know when it will be resolved.
- Minneapolis, MN, USA
We purchased the vehicle on 05/20/13. The light that warns of an air bag problem was on. We took it to feeny Chrysler, Dodge Jeep in gaylord Michigan on 06/10/13. They found that mice had chewed some of the wires. They repaired the wires and removed some mouse nests that they found. However the air bag light was still on and they said we needed a new air bag module. We dropped the vehicle off again on 06/26/14 to have them check the air bag light again. This time they put a new module in and the light was still on, indicating that there was no communication to the module. So, they ordered another module and installed it. When that one had the same result, (the module not communicating), they called Chrysler for help. They then went into the dashboard and found a pinched wire, fixed that and now everything works. My point is, it was a manufacturing error ( a pinched wire) creating a serious safety problem for the owner. The previous owner told us that the light was on when she bought it in 2011. At that time it was still under the warranty and I think it should still be covered now because it is a safety issue in spite of the age of the vehicle and the fact that it only has 38333 miles on it now.
- Cheboygan, Mi 49721, MI, USA
- Santa Barbara, CA, USA