10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 118,361 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Six inch crack due to corrosion in right-side subframe/engine cradle. Suspension and steering anchorage points as well as engine mount affected; was told by inspecting mechanic that car is unsafe to drive.
- Halfmoon, NY, USA
The contact owns a 2005 Chrysler Pacifica. While having the vehicle inspected by an authorized dealer, the contact was informed that the engine cradle was severely rusted and the vehicle was not safe to drive. The vehicle was not repaired. The contact also stated that she had heard noises from the engine in the months leading up to the failure. The current and failure mileages were approximately 62,000.
- Mcmurray, PA, USA
We purchased our 2005 Chrysler Pacifica in May 2005. After driving about 15,000 miles we started to notice a clunking sound when cornering while braking, or starting out from a stopped position. We went back to the dealership and were told that it was normal movement for the Pacifica. We had the Pacifica looked at by the dealership over 5 times with the same response. The issue progressively got worse and now the vehicle shakes when changing gears, cornering, stopping, starting, or hitting potholes. We went to another dealership after moving and in March 2010 we were told that the engine motor mounts were bad and were causing the issue we are experiencing. The dealership offered to replace them all for $2500, which was out of our budget so was not completed. We were also informed that the swaybar endpoints might be bad as well and could be replaced for additional cost. We drive under normal conditions and this type of problem should never surface on a vehicle under these conditions. We were informed that the motor could separate from the frame in an accident and cause serious injury. I feel it is unreasonable to have the consumer pay for a manufacturing defect such as this. There were several thousand motor mounts on back order in 2009 leading me to believe that the problem is wider spread than just a few isolated incidents. Hopefully this information will prompt research and action on behalf of the safety of drivers as well as end consumers. Thank you for your time.
- Mesa, AZ, USA
I went to a local service/repair facility and was told that the front motor mount on my 2005 Chrysler Pacifica needs to be replaced. Upon some research on-line, I noticed that this is a common problem with this vehicle.
- Mansfield, TX, USA
I purchased my 05 Pacifica in June of 05. I was not in any major accidents but when I took my vehicle in to the dealer for the inspection I was told the frame needed to be replaced and they red flagged my VIN#. I took for a 2nd opinion and was told the information the dealer put on the estimate was somewhat accurate...I did contact my insurance company and had all of the repairs, paid my deductible but am wondering how many of this vehicle had this problem" also shouldn't this have been covered under warranty...I was told no by the dealer"
- Bensalem, PA, USA
- Willingboro, NJ, USA