10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 15,464 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power slinding doors will randomly stop working. Dashboard shows "power door unavailable. Operate manually". after taking it to 2 different dealers with a video showing the issue, they just keep saying there are no codes so nothing can be done.
- Davie, FL, USA
Zf 9 speed transmission suddenly disengages at slow speeds passenger sliding door slow and rough when opening.
- Jacksonville, FL, USA
While vehicle was stationary, my 5 year old was exiting the driver side back sliding door. He pushed the interior button to open the door and button was accidentally tapped twice. While he was exiting, the door began to close and did not sense his body. Continued to close until his head was pinned between door and door frame. I had to push it open with force to release his head. This was not registered as a malfunction on diagnostic tests. This is an issue with the amount of pressure the door requires to stop closing. It is also very inconsistent. Sometimes I can make it stop with one finger. Sometimes it requires my entire body weight (grown woman) pushed against the door. My children are not strong enough to stop the doors from closing on them. Child was not seriously injured. 12,000 miles.
- Macomb, MI, USA
The contact owns a 2017 Chrysler Pacifica. The contact stated that the rear passenger door on the driver's side failed to open and close from inside and outside the vehicle. The dealer (grava Chrysler Dodge Jeep Ram, 29 mystic ave, medford, MA 02155, (781) 391-8950) was notified of the failure. The manufacturer was notified of the failure. The failure mileage was not available.
- Cambridge, MA, USA
Pulled passenger side sliding door handle, door opened, pushed button on puller post, door closed, and opened up again on it's own. Vehicle was stationary. See also 1029966
- Tipton, IN, USA
9/29/2017 right side sliding door, pulled door handle, door closed and then opened up by it's self. 5:25 pm 6160 miles. 10/5/2017 miles 6404, 12:12 pm same thing happened again. Bough times vehicle was stationary in garage.
- Tipton, IN, USA
Left sliding door will, when door handle is pulled will close and immediately open again on it's own. But not every time. You can't make it do it. Just when it wants too. Did it on 4/20/2017, 6/8/2017, 6/28/2017, 3025 miles, 7/7/2017 3310 miles, 8/4//2017, 4518 miles, 9/21/2017.only 5984 miles. It happened is the garage, in parking lot, at the indianapolis airport. Stationary each time. See also 11032749
- Tipton, IN, USA
I encountered an issue with the Pacifica. The sliding doors continues to close all the way even when someone/something is in the way. I expected the sliding doors to retract on contact. Without this retraction, a child could easily get caught and crushed by the doors as the door motors are very powerful. I reported this to Chrysler on September 8. I took in the Pacifica to a dealership but they didn't have any fix for this issue. Chrysler has been unresponsive since.
- San Francisco, CA, USA
- Huntington, WV, USA