Vehicle will not start. Starting gear shifter problem. Note that vehicle is in park, vehicle not reading shifter location. Vehicle was working fine the day prior to incident was parked overnight in my driveway issue presented itself the following morning when trying to start.

- Wilmington, DE, USA

When leaving from a complete stop, at around 20 mph the vehicle loses power and then slams into gear. When this happens it feels like someone has run into the back of the vehicle. It happens quite often. At least 2 to 4 times a day. There are no indicator lights that come on when the happens. I have had it to multiple dealer shops to have it fixed but it doesnt do it when some test drives the vehicle. I have paid for multiple diagnostic test and nothing shows as being wrong. I have read multiple complaints about this same issue but never found any information on what the cause could be. This has been happening for the last 5 months. Vehicle is still under manufacturer warranty.

- Goose Creek, SC, USA

While in cruise control I had to accelerate and the transmission slammed into higher gear; felt like transmission coming out of vehicle. Also slams when at a stop and pedal pushed down fast. Also while moving and pedal pushed down fast as when needed to pass a vehicle. Slamming can occur whether on city streets at slower speeds or highways at higher speeds. When I go to a dealer and ask about recalls or reports of the same issues they say no and move on with no further discussion. 3 year/36000 miles warranty covers only through the expected/predicted factory life of the parts. Afterwards, they know parts will fail and consumers must pay for an extended warranty, which has a deductible, when parts fail if they don't want to pay for all the repair due to factory failures of not building a quality oriented vehicle, that should last at least 200,00 miles without failures. My current mileage is 38974.

- Bryan, TX, USA

When accelerating from a complete stop or in between 5-10 mph there is no forward movement but as the accelerator is pushed the RPM's go up until there is a rear impact type feeling that occurs and the transmission engages and at this point the vehicle continues forward. In the instances where it happens at the 5-10 mph area, it typically happens when you let off the accelerator and 'coast' then push the accelerator to go continue forward. This has been occurring since I purchased the vehicle in 2017 and was told by the dealership that this behavior from the vehicle is a 'characteristic' of the van. I have filed numerous complaints with Chrysler and everytime I take it to the dealerships I complaint about this as well. I also had to have the engine and transmission mounts replaced and even after fixing those the vehicle still continues to have this issue. It is not happening consistently but approximately 5-10 times a week. L

- Surprise, AZ, USA

When accelerating from a stop light or stop sign the transmission sometimes shifts very hard, causing a jerking to passengers. Brought to dealer. They said no code and they couldn't replicate so nothing they can do.

- Tribes Hill, NY, USA

Inquiry on behalf of constituent regarding the concerns of her 2017 Chrysler Pacifica. The consumer stated the vehicle stalled randomly on multiple occasions. When the vehicle would stall it became difficult to restart.

- Perryopolis, PA, USA

The contact owns a 2017 Chrysler Pacifica. While accelerating from a stop, the vehicle jerked. On some occasions, the vehicle would shut off in the middle of traffic and restart. In addition, the "auto stop" indicator was illuminated. The vehicle was towed to fox hills Chrysler Jeep (734-892-2220, located at 111 ann arbor rd, Plymouth, mi 48170) where it was diagnosed that the battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 21,500.

- Ann Arbor, MI, USA

We were driving in marrietta ga around 11am in heavy traffic, when my wife stared to accelerate the transmission shifted hard, (I thought we got rear ended),my wife's car would not shift gears, so we are doing 30mph in heavy traffic trying to get off the road safely with our kids in the car, so we finally got off the road, got out to check the car, in Chrysler & Dodge newer models you cannot check transmission level because of sealed dip stick, so I googled the problem, their was tons of reviews of this problem from Chrysler Pacifica owners, Chrysler said it was normal from the reviews, this can't be normal, please check into this before some one gets killed, (2017 Chrysler Pacifica) thanks david

- Trinity, AL, USA

Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.

- Yucca Valley, CA, USA

The contact owns a 2017 Chrysler Pacifica. While accelerating from a stop, the vehicle abruptly jerked forward without warning. The contact also stated that the check engine indicator illuminated intermittently. The vehicle was taken to parkway Chrysler Dodge Jeep Ram (21560 hall road, clinton township, Michigan 48038, (586)-800-3578) to be diagnosed, but no failure was found. The dealer reprogrammed the quick learn and the clear shift adapter. The contact was unsure if the parts that were reprogrammed were for the transmission or the engine; however, the repair did not correct the failure. The manufacturer was contacted. The approximate failure mileage was 5,000.

- Eastpointe, MI, USA

My 2017 Pacifica touring plus van shut off three times. After the first shut off I took it to dealer for this issue, but they could not able to recreate the "shut off", they said they fixed something for not to shut off, but recently on 7/29/19 and 7/31/19 it was again asked to move shift to P and shut off, even I tried to restart the engine, it didn't after 3 to 4 times try it was started again. I was middle of the road with speed limit 40mph, lucky none of the vehicle was not close. I see many cases like this with 2017 Chrysler Pacifica, so I request Chrysler Pacifica to fix this issue asap by recalling the affected vehicles. It is always life threatening dangerous to the customer. Other than this issue (shut off) the vehicle is good.

- Beaverton, OR, USA

I have taken this vehicle in for repairs multiple times and it is schedule for repairs again this week. There have been multiple electrical issues including problems with the sliding doors, anti lock brake system had to be replaced, the battery system is grounding out, issues with the radio screen, and now the auto on off system is not working. In addition, I had to take the vehicle in for the ball joints bolts coming loose three time and they just used loctite to make them say on. They never realigned the vehicle and now I have to replace tires that are unsafe. Chrysler should own this and I am still convinced the ball joints could be damaged from this issue and they should replace them. However, the biggest issue is the transmission. It will be going in for the fifth time this week for the same issue that the dealer keep claiming is how I drive it. When taking off from a dead stop the transmission hesitates, which is a serious safety issue. Also, when driving and you let off the accelerator to brake it will hammer real hard. This a serious safety issue and Chrysler and the dealer refuse to own it. I filed my second complaint with Chrysler last week. This all needs to be resolved so I have a safe vehicle for my family. I feel they are stalling so my warranty will run out and I have no recourse.

- Granger, IN, USA

The car will jolt when accelerating from a stop. Usually between 1st and 2md fear, the car will temporarily stop accelerating, while the rpms hold, then jolt forward when the car finally shifts. It feels as if you have been rear ended. It most often happens when I am turning, but also happens going straight from a stop. Problem started around D 20,000 miles, has been to the dealership 4 times, with 2 software updates and no solution.

- Valley Center, CA, USA

The check engine light comes on and the car stall, stops in the middle of the street while im driving with my children. It spent over a month at South shore Chrysler in NY before they figured out what was wrong, claimed it was fixed, and the same thing started happening all over again- check engine light and stalling on the road. It has been at South shore Chrysler in inwood for about a month now, and nothing has been done to fix this car. It is a danger to drive. I know NY has lemon laws and I want Chrysler to buy me out of the remaining 6 months of my lease and take responsibility for this dangerous and faulty car.

- Woodmere, NY, USA

Very hard gear shifts at low speed - city driving. Jolt to passengers - feels like a low speed rear end bump. Also, vehicle transmission may not engage when attempting 3 point turn. Unable to move. Check engine light now on with code P0732 - gear 2 incorrect ratio.

- Depew, NY, USA

When the van reaches speeds between 35 - 45 miles per hour, the transmission jerks. This happens mostly on the highway or streets where the speed limit is greater than 35 mph.

- Hilliard, OH, USA

The contact owns a 2017 Chrysler Pacifica. While driving various speeds and shifting gears manually, an abnormal noise was heard coming from the vehicle. In addition, the gear shifter was not shifting appropriately. The vehicle was taken to brown's Jeep Chrysler Dodge Ram (483 NY-112, patchogue, NY 11772, (631) 289-8500), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 24,000. The consumer stated vehicle was taken in for diagnosis informed by dealership it was transmission and waiting for approval to fix vehicle.

- Islip, NY, USA

The contact owns a 2017 Chrysler Pacifica. While driving 70 mph, the vehicle stalled and turned off on its own. The contact was able to restart the vehicle and drove to a nearby parking lot, but the vehicle stalled again. The contact purchased a new battery and was able to drive the vehicle at a slow speed to her residence. The contact stated that the warning message on the instrument panel indicated that the emergency brake was off. The vehicle was taken to wallace Chrysler Jeep Dodge Ram (located at 2755 SE federal hwy, stuart, fl 34994, (772) 220-3600), but was not diagnosed or repaired. The contact stated that the transmission was replaced the previous year. The manufacturer was notified of the failure. The failure mileage was 19,000.

- Port St Lucie, FL, USA

While driving my 2017 Chrysler Pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection, I have to put it in park and start the vehicle again, hard shifting is been a common issue on a daily basis.

- Hazleton, PA, USA

Have taken vehicle into dealer 3 times for hard shifting, check engine light, and when slowing down at time a hard jerk almost like someone running in the back of the vehicle. They claimed once it was that the oil needed changing and this last time that it had the wrong oil and oil filter ( which the dealer had done). They can never had the jerking issue or the hard shifting issue repeated. Also recently it hesitates like no power when hitting the gas. Over having it in the shop for 2 days each time and it is still under warranty with under 30,000 miles..

- Suffolk, VA, USA