10.0

really awful
Crashes / Fires:
5 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
13,075 miles

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« Read the previous 20 complaints

problem #460

Oct 012024

Pacifica

  • miles
The Check Engine light indicated a misfire is cylinder 1 and the car was running roughly. After changing the injector, spark plug and coil wire, the problem continued. The mechanic finally determined there was radiator coolant in the exhaust indicating a failure of the head gasket. A leak in the engine block, and improper combustion can lead to a myriad of safety issues. A check online revealed this to be a common problem in this Chrysler engine in 2017 in the 1-3-5 cylinders with some contributors suggesting an improper casting of the engine block during manufacture. It commonly appears around 60,000-75,000 miles, generally after the power train warranty has expired. My van was at 75,729 miles. The cost to repair the vehicle was $3488.48. The repair was done by my trusted mechanic as I am sure that the Chrysler dealer would be far more expensive. This is due to a manufacturers defect, not normal wear and tear. This expense should not be borne by the consumer.

- San Jose, CA, USA

problem #459

Oct 232024

Pacifica

  • miles
Our vehicle started to shudder when we started. We took it to the dealership, who initially was unable to identify an issue. They then, a day later, identified that the head gaskets needed replaced. This required a significant repair. Reviewing online, there appear to be hundreds, if not thousands, of similar issues when this type of vehicle reaches approximately 70,000 miles. Our vehicle is a little beyond 70,000 miles. We have also had some other issues, including about 1.5 years ago where the vehicle would randomly turn off while driving. We did take this in for a repair.

- Council Bluffs, IA, USA

problem #458

Oct 142024

Pacifica

  • miles
Engine Coolant leaks inside the engine Cylinder #5 without warning and cracked the engine block cylinder head #5. This has happened 2 times on this vehicle replacing the engine once. Vehicle has been maintained in accordance with manufacture recommendations.

- Ashland, VA, USA

problem #457

Oct 012024

Pacifica

  • miles
The vehicle is available for inspection. At an intersection the vehicle abruptly turned off, while the engine was running and in drive. Children were in the vehicle and I was very scared and in shock when it happened. My car just randomly turned off, while I was sitting in the middle of an intersection and the vehicle was in drive (obviously). I was able to turn it back on, but it was very dangerous and could have killed us if a car had come through the [XXX] intersection while we were stuck there. Safety of other drivers on the road at risk, my life and children-??s lives were at risk. Could have caused death had our van been stuck in the middle of this busy intersection a few feet more forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Stillwater , MN, USA

problem #456

Oct 222024

Pacifica

  • miles
2017 Chrysler Pacifica with 103,000 miles experienced a blown head gasket.

- Andalusia, AL, USA

problem #455

Oct 222024

Pacifica

  • miles
Numerous issues: 1. Multiple misfire codes, check engine 2. Loss of Coolant, no indication of leaks 3. Faulty thermostat. Loss of A/C and heat 4. Bottom of both sliding door panels corroded, with paint loss 5. Uconnect system malfunctioned, not working at all **Repairs have costs thousands already. And based on the other complaints, probably much, much more. Something is obviously wrong here, but Chrysler is NOT doing much about it unfortunately.

- Erlanger, KY, USA

problem #454

Oct 012024

Pacifica

  • miles
44,000 miles- engine shake and check engine light on. Dealership changed spark plugs as the issue. Spark plugs not even recommended to change till 100K miles Spring 2024- Active shutter grill replaced Fall 2024 92,000 miles- code Misfire Cyl 3 replaced spark plug and coil. Code came back a few days later. took to Dealership and head (Cyl 1,3,5) replaced. Dealership advised that they repair many engine heads

- Hollis, NH, USA

problem #453

Oct 242024

Pacifica

  • miles
2017 Chrysler Pacifica Touring L with 3.6L engine. Odometer 78623 miles. Noted rough idling of engine for a few seconds when started. Later in day, at low speeds, check engine light came on solidly (no flashing) for a few seconds and then turned off. Early next morning took van to reputable local mechanic who has maintained the vehicle according to Chrysler recommendations. They pulled error code P0305 Cylinder misfire. They removed and inspected spark plug which showed minor deposits. Looked in cylinder with bore scope which showed orange-redish discoloration on piston. Put new spark plug on #5 and swapped coil #5 with coil #3. Coolant was low but no coolant leak was discovered. Van never had an overheating episode. All maintenance was performed according to Chrysler recommended schedule, first by local Chrysler dealership, and then by this same mechanic shop. Diagnosis, warped or fractured cylinder head resulting in coolant leak into cylinder. Pictures were taken by shop and available on request.

- Bayport, MN, USA

problem #452

Oct 232024

Pacifica

  • 168,854 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,854.

- Jennings, MO, USA

problem #451

Sep 172024

Pacifica

  • miles
Engine light came on. Independent service operator noted leaking coolant and oil. Sent camera into cylinder from misfiring spark plug and discovered broken head gasket. The car is available for inspection on request.

- Raleigh, NC, USA

problem #450

Sep 152024

Pacifica

  • miles
The vehicle presents almost all warning lights then acts very radically. The engine will stall, won-??t go in gear. It will happen while vehicle is in motion. Super dangerous. I-??ve had it to the dealer 3 times. They can-??t seem to find a fix

- Lombard, IL, USA

problem #449

Aug 312023

Pacifica

  • miles
We bought the van on 03/31/2022. On 08/31/2023 we went to get into the van, while it was parked outside of our home, and I tried to start it up but it wouldn't start. I had my mechanic look at it and he said it would need a new engine. I"m so glad that it happened in front of my house or else I would have been stranded somewhere with my kids- which would have been very dangerous. There were no symptoms or indicators of the problem before it happened. It happened out of nowhere. Our warranty on the vehicle expired 5 months prior to it breaking down so we haven't taken it to the dealer. We can't afford it. Before it broke down it went to every single service appointment and was up to date on every oil change/ service it needed.

- Napa, CA, USA

problem #448

Sep 262024

Pacifica

  • miles
Head gasket failure and warped cilinder @ 73K miles. Sounds like this is an extremly common problem and wanted to report it here. Vehicle is currently awaiting repairs at dealership. i was quoted $6,000 for repairs.

- Zeeland, MI, USA

problem #447

Sep 012024

Pacifica

  • miles
Blown Head Gasket Had vehicle less than 6 months

- Fairborn, OH, USA

problem #446

Jun 012024

Pacifica

  • miles
Intermittently my van will lose power, all dash lights will pop up, active parksense unavailable, service required, blind spot alert temporarily unavailable, service shifter, fcw unavailable service required, service electronic stability control will pop up on the dash and in the message center. Code p0420 has popped up on a reader. Several trips to the dealership purchased at, and they cannot figure out the issues. I have 2 kids, this is a major safety concern. I had it shutdown on a highway 3 weeks ago with my 9 month old in the van. Recall list says everything was repaired, but it seems there needs to be more recalls. These vans are not safe. Recall them all. Chrysler is going to end up with a lawsuit. I think this is a major defect on the electrical and computer systems. When driving the van it will show I'm doing 70 but really 35mph. The van will rough idle. Again these are all intermittent issues that happen all at once. It seems like the van will reset itself once it's sat overnight. We just bought the van in May 2024 and this started a few weeks later. Very frustrating. The dealership won't buy it back, they can't figure out what the issue is. I

- Cleves, OH, USA

problem #445

Jul 032024

Pacifica

  • miles
Purchased 2017 Pacifica Limited in [XXX] from Carmax. 38K miles. Purchased Carmax 100K warranty. Within 90 day Carmax dealer repair warranty, Misfire cylinder 3 check engine light came on. Carmax replaced coil, injector etc. Cleared check engine light. June 24 Misfire cylinder 5 check engine light came on. Vehicle never over heated. Took the vehicle to independent repair shop that performs MaxCare warranty work. Diagnosis: Blown head gaskets. 950/? in coolant when tested. 3 week parts B/O. That would indicate many problems. Chrysler Pacifica Forums have hundreds of blown head gasket entries for years 2017-18. The blown head gaskets were causing rough starts, rough idling, and stalls. Additionally, I don't know why this has not been addressed as a safety issue. When this started occurring, my wife would have to hit the START button 2-3-4 times to get it to start and then it ran rough for a few minutes. Some times stall. The Start/Stop feature is affected when the engine does not rapidly start when the pedal is pushed. This is a big safety issue when on the road and in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Orangevale, CA, USA

problem #444

Sep 012024

Pacifica

  • miles
Minivan was performing normally, then at a signal light after 14 min of driving on the hwy, the car stalled at a major intersection. Multiple attempts were made to restart but gear selector was locked in drive. The knob would not turn (locked). Multiple Error messages were displayed on central gauges and tow truck had to be called, since car was blocking freeway lane crossing. The car did restart eventually but gear selector still locked and minivan is not operational.

- Pearland, TX, USA

problem #443

Jul 102024

Pacifica

  • miles
I have researched this and it seems to be a problem that is very common to the Pacificas. Some examples can be found here, but there are hundreds of reports of this across the Internet. [XXX] The problem is twofold. 1. The plastic oil cooler that Chrysler uses on these vehicles is substandard and will fail. Typically this happens just outside of warranty. These parts were made to fail which induces a very expensive repair. 2. There is a very common issue with the head gaskets on these vans. So much so, that when I had one of them replaced on my van the service advisor suggested I do them both because he said the other one would fail soon. He said it happens all the time on these vans. I spent almost $4000 to have one replaced, there is no way I could afford to have more done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hartselle, AL, USA

problem #442

Jul 302024

Pacifica

  • miles
Head gasket failed, flooding #5 cylinder with engine coolant. A warning lamp came on just prior to the failure signaling the #5 plug was misfiring. The engine stopped running and could not start the vehicle. The engine is the Chrysler Pentastar V6 with 63,763 miles.

- Massillon, OH, USA

problem #441

Jan 152024

Pacifica

  • miles
As I am driving down the street in the middle of traffic the van will cut off and all wheels will lock, I buy a new battery and wires and it continues to happen, not able to drive the expressway scared of causing an accident. The dash will start blinking and the electric will start flashing radio shuts down and the whole car is down for a few minutes like it need to reset.

- Chicago, IL, USA

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