10.0
really awful- Crashes / Fires:
- 14 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 18,841 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Speedometer not reporting correct vehicle speed. While barely touching accelerator vehicle reported me driving 67 mph. I was driving according to speedometer 47 mph, I was pulled over by an officer who stated I was clocked at 67 mph.
- Defray Beach, FL, USA
I have a 2017 Chrysler Pacifica equipped with a fcw (frontal collision warning system). I have owned and driven other cars with this system that have operated without issue. The fcw in the Pacifica has three settings that can be selected by the driver for sensitivity. Near, medium and far. I have tried all settings without any difference. The system does not audibly warn the driver of a possible impending collision at any speed or distance under almost all daily driving scenarios. This includes heavy traffic, city and highway, and situations with frequent abrupt stops. I have driven 4,135 miles in two weeks in very heavy traffic with lots of emergency breaking with no warning from the fcw on the Pacifica. The system has activated once with an approximate distance of 5-7 feet, upon approaching a Chrysler 200 at at approximately 25 mph. The dealer technician states no codes are in the system, and therefor it is functioning. I discussed this matter with the customer service manager at the local dealership who is escalating the matter to Chrysler dealer support for further evaluation and follow-up after he experienced my issue on a test drive. In addition, this vehicle does not operate per the videos Chrysler publishes on its website as an example of fcw on its cars. Based on my experience with other vehicles equipped with fcw, I believe the fcw on the Pacifica is not properly calibrated to warn drivers of impending collisions via an audible alert as described in marketing materials and in comparison to other vehicles I have driven with this feature.
- Hilton Head, SC, USA
- Newcastle, OK, USA