10.0

really awful
Crashes / Fires:
5 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
14,885 miles

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« Read the previous 20 complaints

problem #154

Aug 292022

Pacifica 6-cyl

  • miles
I have noticed for a while off and on that the transmission will jolt when driving. Feels like a hard shifting. It is getting worst to the point that I'm afraid to drive it as feel it may stall. Going up gradual incline have to press hard to get speed up. This can happen at any speed. In town normally driving 35-45 mph. My VIN shows there has been no recalls but this appears to be a known issue via complaints I have sent. Is there a recall" Would dealership know about this issue [XXX]? Is it safe to drive" I have not contacted the dealership yet. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Olathe, KS, USA

problem #153

Sep 102022

Pacifica 6-cyl

  • miles
We stopped at a rest stop on the NJ Turnpike (Mile Post, 92.9 NJ Tpke, Woodbridge, NJ 07095). After about 10 minutes we returned to the car and noticed a little bit of white smoke coming from the hood (approximate location 12-volt battery). Due to the color of the smoke thought was the radiator. I popped the hood from the car to inspect and at moment about to lift the hood, small flames came from between the hood and windshield. We then backed away from the car and called 911. Within minutes the car was consumed by large flames and the fire department had to extinguish the flame. NJ State Police said the cause would not be investigated due to arson not being suspected. Luckily no cars were parked close to us so no cars were damaged. There were no warning lights or messages in the car prior. The car is a regular engine, but there is a warning for this issue on the hybrid version, so not sure if maybe also affect non-hybrid engines as well. https://www.nhtsa.gov/press-releases/recall-chrysler-pacifica-fire-risk

- Seaford, NY, USA

problem #152

Jul 122022

Pacifica

  • miles
The following issues have occurred about six times in the last two months. While driving down the road, the car will suddenly and without warning die, and all power is lost. The car automatically shifts to park, and because there is no power, I cannot restart the car. The fact that I cannot turn on my hazard lights is also a safety issue. When this happens, I am usually going a slow speed or idling. Once while going 35 mph, the car-??s system blinked but stayed running. About a quarter of a mile down the road, I was pulling into a parking lot when it died. I barely had enough momentum to steer it out of the roadway. Other issues are windows rolling down and doors opening at random times. No service center has looked at my car or reproduced the defect. I have not spoken to the manufacturer at this point.

- Coleman, OK, USA

problem #151

Aug 072022

Pacifica

  • miles
Vehicle was misfiring, took it to the mechanic said it was the 3rd cylinder. Had that replaced, but the vehicle continued to have problems. It lost power while driving but I was able to maneuver it off the road. Took it back to the mechanic where he stated the head gasket had busted. There was no sign or indication of the vehicle overheating or anything prior to all of this.

- Broken Arrow, OK, USA

problem #150

Aug 032022

Pacifica

  • miles
We bought this car used and were unaware of any issues and it didn't show up until we'd had it for almost 3 months. When driving between 15 and 18 mph the car suddenly jerks/jumps while driving sometimes it happens more sometimes less It's random but it seems to happen when coming from a stop and trying to shift to a higher gear. No lights go on doesn't say anything's wrong with the engine It's just random uncontrolled jolts while driving

- Chico, CA, USA

problem #149

Aug 032022

Pacifica

  • miles
While trying to accelerate after stopping at a red light, engine turned off and a warning message appeared on dashboard saying go to park. Car only re-started after several attempts.

- Atlanta, GA, USA

problem #148

Jun 272022

Pacifica

  • miles
Took vehicle in for safety recall for stop/start function. Engine light came on stop/start function is no longer working. Dealer says code P0303

- Hayes, VA, USA

problem #147

Jul 092022

Pacifica

  • miles
The driver-??s side passenger door was opened but then failed to close. That is when the sliding door completely broke away from its track & shattered the back window. The door almost injured me & could have seriously injured my younger daughter who was in the vehicle when this failure occurred. Upon looking at the damage afterwards there is significant rust to the components. No warning indicators where on & it will be brought to Monday 7/11/22 to a Chrysler dealership.

- Fulton, NY, USA

problem #146

May 022022

Pacifica

  • miles
RearView Display not working

- La Jolla, CA, USA

problem #145

Mar 212022

Pacifica

  • miles
The vehicle will randomly lose power when going from a stop or low speed and attempting to accelerate. For example, if I am stopped at a red light and start to accelerate once the light turns green, the vehicle will not gain speed. I have to let up off the gas pedal and then I will feel a "jolt" and then the vehicle will pick up speed. The safety of myself, my kids and others were put at risk because I cannot maintain a safe speed while driving. If I am stopped to make a turn, my vehicle has lost power or wouldn't gain speed as I was turning into or merging into oncoming traffic. Also, and the most dangerous, was when I had the vehicle in reverse to pull out of a parking spot at a store. When I attempted to turn the dial knob to "Drive", the vehicle turned itself off and the dashboard flashed with a message stating I need to put it in park and restart the engine. It was very scary to have the vehicle cut off on me like that. I have taken the vehicle to the local Chrysler dealership and an independent service center. The Chrysler dealership claim they were not able to reproduce the problem but stated they would have to break the engine down to the point of failure to diagnose the problem, a minimum charge of $750. The independent service center stated they could reproduce the problem and that it was the camshaft sensor which I had replaced for $400 but the problem continued not even an hour after I picked up the vehicle. They kept the vehicle an extra day but stated they were unsure of the problem and suggested it could be transmission related and that I take it to a certified transmission repair shop. The engine light came on when the problem first began but since having the vehicle serviced at the Chrysler dealership and the independent service center, the problem continues without the engine light appearing.

- Macon, GA, USA

problem #144

Jun 032019

Pacifica

  • miles
Our van shifts really hard at low speeds (around 12-15mph). This happens randomly. We-??ve taken to our dealership and they-??ve replaced the electronic shift module (I think that-??s what they called it) but it-??s doing it again. This has been going on for over 3 years!

- Springdale, AR, USA

problem #143

Apr 132022

Pacifica

  • miles
I have a 2017 Chrysler Pacifica. There have been multiple instances recently where my car has stalled and lost power while on the road. There was a recall on it (U01) in 2018, for the powertrain control module because it was stalling and losing power. I completed the recall and did not experience issues again until the last month or so. I had taken my car in for service because it kept lurching forward when trying to accelerate from a stop. They did an update, and since then I have had multiple occasions when I lost power. I took it to the dealership after each instance and it has not been replicated, however they did see the error codes and tried to reset the vehicle. Last week they took the computer back to factory settings to try to fix it. This is a very dangerous situation since my car slows down and completely turns off in the middle of traffic. We are lucky we have not been hit by another car yet. There were no warning lamps, messages, or other symptoms prior to the power failure.

- Prospect, KY, USA

problem #142

Oct 152021

Pacifica

  • miles
As I am driving the vehicle will jerk forward. It feels as if it has been rear ended but no such collision has accrued. It also does this when I am sitting at a red light, then when I begin to accelerate it acts as though it is going to stall.

- Tucson, AZ, USA

problem #141

May 312019

Pacifica

  • miles
Paint bubbling on the hood, possible corrosion. Could lead to further damage and lead to latch failure if it continues to spread.

- Orlando, FL, USA

problem #140

Nov 222019

Pacifica

  • miles
Delayed engagement and hard shifting when driving in lore stopped. Especially noticeable when driving in there city, stop and go traffic.

- Orlando, FL, USA

problem #139

Aug 162021

Pacifica

  • miles
This is the 2nd time I have reported a complaint about this noise issue. First issue 10/2020. There is a loud buzz when unlocking the van doors. Van can be on or off. Also makes the noise when exiting the van. It's an intermittent thing that goes away, like after reporting it around Nov 2020. Noise began again Aug 2021. Annoying and embarassing as it can be heard from outside too.

- Hibbing, MN, USA

problem #138

Aug 232021

Pacifica

  • miles
I have twin boys, I let them out of their car seats after returning from daycare. I took bags in my house and returned to find my door off the upper track and hanging from the lower attachment causing much stress to the bracket and and scratching my exterior paint. From the door opening and closing so many time off the track. This occurred after my son said he hit that button on the door a few times. This door could of easily fallen off or hurt one of my sons. Very scary! Also I found numerous other Pacifica forums that say the side windows have broken on there vehicles after this same type of event has happened. I am very concerned, this is my daily driver for all 3 of my sons who are all under 4yrs old. This heavy door could of caused serious damage to one of my sons. Please help me resolve this problem. Also now I have scratches on my paint from the door going back a forth which is visible from the outside.

- Strongsville, OH, USA

problem #137

Jul 052021

Pacifica

  • miles
My wife said that she was pulling into a parking spot and did not have her foot on the accelerator as she coasted into the spot. The car accelerated by itself she had to step hard on the brake to get it to stop before she hit another car. It was not a problem with a floor mat since they are snapped into place and do not come close to the pedals. I do see that similar problems have been reported on this type of vehicle with no satisfaction received. This incident is the 2nd time it has happened according to my wife. She does most of the driving around town.

- Billings, MT, USA

problem #136

Jun 112021

Pacifica

  • miles
The rear lift gate locking mechanism failed while driving causing the lift gate to open in traffic. There is no manual lock or release for the lift gate.

- Spanish Fork , UT, USA

problem #135

Mar 222021

Pacifica

  • 43,186 miles
The minivan suddenly shut-off while cruising at 45 miles/hour. Almost rear ended by another vehicle along Warren road and wayne rd in westand, mi. Pushed the ignition button again after car in stop motion. No malfunction indicator light after incident.

- Westland, MI, USA

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