10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle randomly shut off at 60mph on route 70 with loss of steering while diving through a tunnel in the rocky mountains. Van had 7,500 miles on it.....updated 11/03/17 updated 11/09/2017
- San Diego, CA, USA
I was turning into a parking lot and my 2017 Chrysler Pacifica suddenly turned off. The display said something along the line of "car must be in park." I had to put my car back in park and restart the engine. I was almost rear ended by another car who was not expecting me to stop. Now that I am researching this issue, I'm finding that several other people have had this issue and Chrysler has no idea why it's happening. I am terrified to drive my car now. What if this happens on the express way traveling at high speeds or while driving through the mountains?..updated 07/20/17
- Yuma, AZ, USA
New 2017 Chrysler Pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says "press brake to prevent rollong". turning off and turning the it back on does not make the issue go away.
- Arlington, TX, USA
My local dealer (confirmed by fca llc) has told me that we cannot get the autonomous braking and lane assist on the Pacifica touring trim level; only on the more expensive touring L-plus! these should be options on all trim levels so a family who wants safety more than fancy can spend their hard earned money on safety options and not be forced to pay $7000 more for fancy to be able to get more safety!!!! can you put pressure on them to offer the alp advanced safety option on lower trim levels?
- Bettendorf, IA, USA
- Washington Crossing, PA, USA