10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 29,438 miles
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While driving our van it became completely uncontrollable at any speed greater than about 25 mph. Van rocked and pitched violently and I am convinced it would have certainly caused an accident and likely flipped van if it occurred at 40+ mph. Dealer discovered rear suspension had broken completely away from bracket. A complete bracket failure on right rear which allowed the whole right rear of the van to move independently of van. It was also discovered during inspection that the same bracket on the left side was cracked and also failing. The van is a mobility van and has been modified by a company called vmi. The van has been lightly used and has less than 9000 miles on it. I stress again that the van became completely uncontrollable without any known cause. I believe there is great chance of death or serious injury from this apparent defect. Updated 10/1/18
- Troy, MI, USA
Acc & fcw. Mine did not work. The dealer had my car for 2 weeks. They had to contact the Chrysler engineer & was told to replace & re-calibrate. So after being replaced it somewhat works. After the new parts, my car will still brake hard when a car in the adjacent lane is exiting (as if the car was braking in front of me). But, if a car changes lanes directly in front of me or slams on brakes directly in front of me my car doesn't react? Chrysler has definitely fallen short on this function. I've owned vehicles where this function worked nearly flawless. Chrysler says its as good as its going to get. Another misrepresentation on this feature! I'm disappointed. Chrysler claims the Pacifica to be the quietest vehicle in its class. After driving it about 8 months now, I hate it. It's as noisy as a small car. "acoustically sound with its active noise cancellation (anc), subduing engine and street noise through white-noise wavelengths played through all speakers throughout the vehicle". the anc is in all trim levels. Chrysler at this point doesn't even have a way to test the product to see if the anc is working! star tech support of Chrysler is still trying to figure out how to test this feature!!! I had a Chrysler customer service rep tell me that the anc was for my cell phone, lol, I was like are you sure you work for Chrysler?? third, is the suspension and rear sway of the vehicle. When there are only 2 people up front it's not noticeable. But when we have 5-6 people it's noticeable. Chrysler customer service tried to tell me I had the van over capacity. Really! so my 7 passenger van was over capacity with 5 people (4 adults, 1 child, 3 luggage)" again are you sure you work for Chrysler?" fourth, my key fob randomly loses connection. Fifth, I had the A/C failure and my A/C had to be replaced. I have requested a buy back. Too many misrepresentations.
- Newcastle, OK, USA
- Berwyn, IL, USA