Multiple issues. First the ESS system has malfunctioned twice since purchase in 2019, required maintenance and aux battery replacement twice within 1 year. The major issue is the breaks/rotors/suspension. For the last year and a half I have been taking the van in for inspections... initially stated I did not need brakes/rotors at the dealership even though I was having slight squeaking and grinding, after bring it back a third time I was told oh yea you need them and its gonna cost $1,800. I then got a second opinion, they said the brakes and pads looked fine but if I wanted they would replace the pads in an attempt to make the squeaking stop. the squeaking stopped for about 10 days but the grinding and "metal rubbing" sound never has, they replaced the pads 3 more times. They stated it is not the brakes/rotors but fail to give a reason. He mentioned it is a body suspension issue, which I have been asking about for over a year. Very frustrating. Also my sliding van doors keep malfunctioning to work sometimes, or require manual opening and closing with no apparent reason. So disappointed with less then 60,000 miles

- Pickerington, OH, USA

The entire dash board lit up with all warning lights turning on. I couldn't go faster than 15. I coasted into a parking spot. I tried to put it in park but it said shifter unavailable. I set the emergency brake and called for a ride. Went back later and it started and the only light that was on was check engine. After that happened we got a service shifter message. When you start it and get a service shifter message, you cannot shift. The shifter doesn't even light up. It started as an occasional problem. My safety is at risk when I try to drive it and it won't shift. I am stuck wherever I am. That is a huge problem during the cold winter months. It is also a safety concern that it went into limp mode. Luckily when it happened, it was early in the morning and not a lot of people were out. If it happens on the highway that is going to be a huge safety problem. It has been to the dealer twice. The first time we replaced the shifter. The mechanic said we must have spilled soda on the shifter because it was sticky. We did not spill soda on the shifter, the shifter is in the dash. We replaced it anyways and picked it up. The very next morning got the same service shifter message. Took it back to the dealer. They had us pick it up because it wasn't a big enough problem. Getting stuck somewhere and not being able to shift seems like a pretty big problem to me. I can't take my children anywhere in this van for fear of going out and being stuck wherever we went because I can't shift.

- Perry, IA, USA

After spending the better part of the week dealing with endlessly rebooting Uconnect infotainment systems, Fiat Chrysler customers across the Northeast are finally seeing their cars mostly return to normal. A majority of the customers who spoke to The Verge earlier this week about their malfunctioning vehicles have reported back that the maddening reboot loop has stopped. According to numerous exchanges with the Uconnect customer support account on Twitter, other customers are seeing the same thing. For some it-??s come too late, as the constant rebooting has drained their vehicles-?? batteries completely. The problem began over the weekend after an over-the-air update apparently went out to certain 2017 and 2018 model year cars. After that, something went wrong with SiriusXM-??s Travel Link feature. Travel Link surfaces local news, weather, and other alerts in real time, and for some reason -?" it-??s still not clear exactly what, since FCA is being vague about the specifics, and SiriusXM has not responded to multiple requests for comment -?" it started causing vehicles with 8.4-inch screen Uconnect 4C NAV systems to start rebooting every 45 to 60 seconds. Based on reports from customers who spoke to The Verge, as well ones posted to Twitter, it appears that either FCA or SiriusXM started sending out a -??signal-?? that disables SiriusXM Travel Link sometime Wednesday afternoon. Those who have received the signal have reported that their vehicles are finally free of the reboot cycle. Those who haven-??t are being advised by the Uconnect support account to turn their vehicle off, turn it back on again in an -??open space where it will receive a solid satellite signal, -?? and leave it running for at least 15 to 20 minutes. There Are lawsuits and FCA has not fixed this problem. GPS and all other systems will not work properly. There needs to be a recall on these cars 2017-2019!

- Gainesville, GA, USA

The vehicle is a 2019 Chrysler/Braun mobility van, my wife is a paraplegic that has no feeling from the chest down. The Uconnect system is the issue. The Blind Spot Alert does not work, the Power Sliding Doors do not work, the Windows will not operate, the Heat go to 76 degrees and will not turn off, the Info Center goes black, the Back Up Camera will not work, the Navigation system stops working, the Audio stops working, the Audio/Bluetooth will not work, the Panel Lights come on but do not work. We were on a trip when the Uconnect system malfunctioned and all the above happened. The temp outside was about 75 degrees and the heat came on and the windows would not work. My wife's foot got so severely burned it needed medical attention and is still dealing with this 3 months later. The vehicle became an oven. With the power sliding doors being inop my wife is either a prisoner in her own vehicle or she cannot enter the vehicle at all. With her limited mobility and the backup camera inop it makes it unsafe for to back the vehicle up safely. If we are not familiar with an area we are going to it makes it that much more difficult to find our destination without the Navigation system working.

- Easley, SC, USA

Car has shut off, on the road, while driving twice now. Car revs up while driving but loses power and slows down. Dashboard blinks "stop safely, car will shut off soon, service electronic stability control, service trans, shut off engine to engage in park, park assist unavailable" engine is already off because it shut down automatically but car itself would not shut off. Had to disconnect the battery to reset it, got it started and only drove 3 miles to a parking lot and it continously lost driving power those 3 miles. Car revs up really high, but will not drive. Huge safety concern and Chrysler is aware but doesnt care. Car has been "fixed" twice now and still has continued to shut down while driving. It's been at the dealership since October 10th.

- Mayville, MI, USA

Car shut off while driving

- Green Cove Springs, FL, USA

On Dec 5th, as I was driving downhill on Hwy 54 in Peachtree City, GA, the van jerked, made a beeping noise, and the dash lit up. The van had completely shut off. It said "service charging system" and "shift to park". I was able to get the van off the roadway and into a parking lot by coasting. Despite turning it off, it kept turning back on with the ac on full blast. It finally stopped turning back on after I opened the driver door and left it open. It restarted and my husband drove it home. I called Chrysler when I got home. They said to call the local dealership to get recall fixed and have them look at the engine. I called the dealership first thing the next morning. He said the first available appointment would be Dec 28th. They no longer have a loaner program so I had to contact Chrysler cares back regarding rental. I sent them a message asking about a rental. They recommended I try to find an appt at another dealership. They also stated they couldn't speak to if it was safe to drive the van until seen at the dealership. On Friday Dec 9, I had to use the van. It stalled 5 times. I was able to get it off the roadway and restarted immediately. I contacted Chrysler again to request they contact the dealer to try to get me in sooner and they need to provide me a rental. This is a huge safety concern, and this is an issue that has been impacting their vans for a long time now. We love the van, but so disappointed that it is failing us and doesn't even have 50k miles on it! Their customer service is terrible. They are aware of these issues!!!

- Sharpsburg , GA, USA

Which component or system failed or malfunctioned and can it be inspected upon request" How has your safety or that of others been threatened? I think there is a problem with the circuit part or the engine control device. The vehicle automatically shuts off at low speed or in a parked state, and cannot be restarted for a long time. The engine suddenly turned off and could not be started while driving, posing a threat to the safety of my life and that of others. The transmission controller is completely inoperative, with no display or function. Has the problem been reproduced or confirmed by a dealer or independent service center? unknown Has the vehicle or parts been inspected by the manufacturer, police, insurance representatives, or others? unknown Were there any warning lights, messages or other symptoms of the problem before the failure and when did they first appear" No warning lights, messages or other symptoms, first appeared in October 2022, because I bought a used car, so I don't know if this happened before, but it has happened about 8 times since I bought the car in October of 2022.

- Las Vegas, NV, USA

Driving on the Highway with my entire family of 6 people (with 2 young kids) and my Chrysler Pacifica Hybrid 2019 suddenly stops. When I press the accelerator the vehicle doesn't respond. When I shut it off, wait for a couple of minutes and turn it on again, it gives an error saying service charging system. I had to shut it down on the highway and get it towed to the nearest dealer. I see several customer complaints with the same issue. I also see a NTHSA investigation of the same :- https://www.autoevolution.com/news/nhtsa-investigates-transmission-issue-affecting-chrysler-pacifica-phev-194678.html This is a fairly new vehicle (~40000 miles) with full service and maintenance done. Last month I took it for service at Chrysler dealership and they did service with 20 point inspection and no one identified or mentioned anything wrong with the vehicle.

- San Diego, CA, USA

On two occasions, my Pacifica Hybrid van lost electrical power and stalled while driving at high speed on the highway. In each case I was able to safely coast the vehicle over to a breakdown lane but the experiences were terrifying for my family and I. After stalling the vehicle remained frozen in a strange electrical system status and would not restart. Eventually I was able to get the system to restart by pulling and replacing fuses. To do this in a narrow breakdown lane while semi trucks are flying by at high speed was, again, terrifying.

- New Haven, CT, USA

Total loss of propulsion at 35 mph and vehicle could not move in the middle of an intersection. Warnings included -??Service Charging System-??, -??Service Hybrid System-??, -??Shift into Park-??. Dealer replaced the inverter, check engine light and codes came back, and then dealership replaced transmission. Errors come back intermittently after transmission replaced. Has us seriously questioning the the safety of our van with 2 young kids.

- Springfield, VA, USA

When I come to a stop(or sometimes not even fully) then accelerate to pull off, the rear end or something hesitates & then rams/jerks to the point I thought I was rear ended. This happens several times per week. Also, sometimes there-??s no power when I do try proceed through light/stops. It-??s like there-??s little to no power for about 10 seconds. The breaks are quite loud but dealer says they are good.

- Kannapolis , NC, USA

On rare occasion, but enough to be concerning, the rear backup camera image will not remove from the screen after putting the van in Drive from Reverse. The last image will freeze on the screen and nothing can be done to clear the screen but stop the vehicle, turn it off fully, and then restart. Not only is it confusing to the driver to still see a non-realtime image of the back of the vehicle, any and all controls are locked out from the main infotainment screen. This has not be replicated at the dealer as it's unpredictable and somewhat infrequent. But given that there are times a full reboot of the van aren't possible (highway driving), this could be a major safety issue. No warnings are given or report from the vehicle.

- Madison, WI, USA

Electronic Start Stop (ESS) fails to function. ESS dash warning light is on. Aux battery for ESS, when it fails, slowly drains the main battery. This is similar to the Y65 recall/vehicle campaign for this model car for years 2017-2018. Well, my 2019 and scores more are also affected by this issue, both in and out of warranty.

- New Orleans, LA, USA

Driving along on Aug 2nd and at about 30 mph all electrical systems turned off, acc, blind spot, automatic braking etc, it went into limp mode and I had to pull over. The dealer installed a few updates and reset the codes. I drove it three more days and then it happened all over again this past Sunday the 7th

- Warner Robins, GA, USA

My wife was taking my daughter to work while waiting for the gate to open the van shut off as usual and after the gate was opened the van would not let my wife turned it off or even start it. This took place 3 days after the van was service by the dealership. This situation put my family in great danger if this took place in a major road it could have been catastrophic. Since the purchase of the van while driving between 0-25 mph the transmission jumped intermitently and not allowing us to move fast enough to avoid someone from running into the van. Luckily nothing sewrious has happened yet. Researching from the manufacture and there is no support available for customers. I have driven a tremendous amount of vehicles and for such a young vehicle this is not normal, and I as a customer should have to pay out of pocket to get this issue looked into and understand how to resolve it.

- Hubert, NC, USA

The rear dvd system routinely locks out and you are unable to control the entertainment system at all. Chrysler has no fix for this and it is very annoying. It has been in the shop numerous times with no solution. Also, the transmission will rev high sometimes and then slam into gear and make everyone-??s head slam back in the seat. I know there is a class action law suit on both issues. There are multiple YouTube videos of both issues with no fix.

- Kingwood, TX, USA

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving the vehicle at an undisclosed speed, the electrical system warning light illuminated. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the auxiliary battery and main battery had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,540.

- Baton Rouge, LA, USA

Vehicle lost all traction power and vehicle display on the dash indicated "Service Charging System"

- Maple Valley, WA, USA

The uconnect navigation system that controls the back up camera to car, the controls for the air conditioning/heat, and all the settings of the car is faulty and causes a short circuit. I have researched that a lot of consumers have problems with the chrysler pacifica uconnect system and they report similar issues. when you go to the car dealer they want to charge you 650 for a new one.

- Phoenix, AZ, USA