While driving on a freeway at about 70mph, the "Stop Safely Vehicle Will Shut Off Soon" warning message displayed. Additionally on the dashboard, the BRAKE (red warning light), the yellow engine light, the red turtle light displayed. The car quickly lost power and speed was quickly reduced to about 30 mph. The car continued to slow down and I was able to coast to the shoulder. I could have easily been injured or killed trying to get to the shoulder without any power from the engine. The transmission recall had been fixed the day prior. Car was towed to the dealership and needed a new transmission. Have been waiting for a new transmission for over 2 months.

- Colorado Springs, CO, USA

Everyday over the last two weeks, the minivan will just completely shut off while driving down the highway. I have to try to pull over and restart the minivan. This is particularly dangerous here in the southern California area.

- Lake Elsinore, CA, USA

While driving on highway on4/22/23 the vehicle displayed a message stating -??stop safely, vehicle will shut off soon-??. I lost the ability to accelerate and had to coast to the nearest shoulder. This happened during a high traffic period and I had children in the car. At the time there was no shoulder near by so I had to drive on the busy highway at very slow speeds until I could pull over. This was a very dangerous incident and I-??m lucky I was not in an accident.

- Galt, CA, USA

The contact's mother had rented a 2022 Chrysler Pacifica Hybrid. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. As the vehicle came to a sudden halt, the air bags deployed without incident. Due to the failure, his mother was taken to the hospital where she was treated for a concussion as well as multiple injuries to her neck, hips, nose, and right thumb; she also sustained severe burns and bruising to both hands and arms. A police report was filed. The vehicle was towed to an independent mechanic; however, the whereabouts of the vehicle are unknown. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.

- Schenectady, NY, USA

I was driving around 15 mph and the van suddenly lost all electrical and engine power. I could not drive and none of the instruments were working. I could not turn on the emergency blinkers / hazard lights. I could not restart the van. No buttons were working. The van came to a stop with some bad sounds from the engine. I was on a hill and I had to keep my foot on the brake otherwise the van would start rolling backwards. I could not place the vehicle into park and the parking break did not work either. This means I was effectively trapped in the vehicle, in the middle of the road, unable to engage any hazard lights. I called my spouse and he drove to meet me. He opened the hood and after a minute the power returned and the vehicle displayed a "service electrical system" message. I was then able to drive the vehicle home about half a mile. Later that evening the vehicle again "died" and was unresponsive. Hours later it is still not turning on and will have it towed to the dealership. This complete loss of power has happened a few times before, but always when the vehicle was parked overnight and I discovered it was not working in the morning. But it would always turn itself back on after a few minutes.

- White Plains, NY, USA

The vehicle will randomly stall out. We took it to the dealer to get it fixed, they kept it for a month and did a software update. It's been 2 weeks and it stalls out about 6 times a week still. It's very dangerous and we can't even use it on the highway. Only backroads. Chrysler and the dealership have said it can't be fixed and they are not taking responsibility.

- Sevierville, TN, USA

On 3/6/2023 while driving on a freeway, my vehicle experienced a complete loss of motive power and the accelerator was unresponsive. The dash gave me a warning that the vehicle was off. On 3/7/2023, the same incident occurred twice while on the same freeway. on 3/7/23, I dropped it off at Moss Bros Chrysler Dealer in Riverside, CA for the loss of motive power recall I was just notified of. The software update from the recall was performed, and the service adviser informed me that it was successful and the issue had been resolved. On 3/9/2023, I drove it on the freeway, and again, the same loss of motive power occurred. This time, the dash warned me that vehicle shutdown was imminent, and a turtle icon displayed on the dash. However, the moment the dash displayed this information, all motive power was lost and the experience was identical to before the software update. This is a significant safety issue as the freeways in my area usually do not have any shoulders or areas that are safe to pull over on. This is a serious defect that poses a safety risk to anyone in the vehicle. It has not been fixed by the recall.

- Riverside, CA, USA

While traveling at full highway speed, the Pacifica turned off entirely without warning. We had to navigate in traffic through 4 lanes to pull over with children in the vehicle. The vehicle would not turn back on after pulled over until hours afterwards. However we towed the vehicle to a dealership due to the safety concern

- Hillsboro, MO, USA

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Amelia, OH, USA

Van shutoff on the highway going 60- 65 mph with my wife and two kids under six. Winter time snow plowed road so no available shoulder due to snow mounds. Van quit running during rush hour. Car coasted to a stop and would not restart. Had to be towed. Dealer said it was a known issue. Googled it and there were news articles about the issue. Van gave no warning it was shutting down. Dealer has had the 2022 Chrysler Pacifica plug in hybrid for 30 days in the service shop and still don-??t have a fix for it. Opened a case with Chrysler, Case Number 85533496

- Altoona, IA, USA

I was driving our chrysler pacifica (under 35 mph, thankfully not on highway) when it shut off and restarted very quickly. Happened in a second.

- Munroe Falls, OH, USA

Second complaint for same issue. Our vehicle stalled 6 times over the course of 17 miles driving around town, maximum of 50 MPH at times. We have multiple videos of this. Have contacted Chrysler and was told they do not have a fix for this issue even though they are aware it is a safety issue. Awaiting call back on how they will help resolve this issue ASAP as the car is basically undrivable with stalling that many times in such a short trip!

- Milton, VT, USA

While driving on the highway, the vehicle coaster to a stop. It gave a warning to plug in the battery for conditioning and the D was blinking. It said to put to P to stop. Was able to coast to the side of the highway safely and vehicle had to be stopped and turned off to be able to run. This happened 4 times in under 30 miles on the highway.

- Milton, VT, USA

Unknown, recall to be issued but nothing yet and we are driving in potentially unsafe cars with our family!!!

- Munroe Falls, OH, USA

Car losing its Motive Power @ highway speed. Have multiple videos. It Start happening on Saturday 1/21/23. ON Monday drove car to local dealership they told did software update. That did not fixed. New recall they don't have any parts or information on it. Bringing car back to local dealership on 1/25/2023. Car is unsafe to drive on Highway speed. Dealership service department told me they don't really know what todo. Chrysler Custumer service advice if the not able to fix the car bring it to independent repair shop for brand new car less then a year old.

- Saint Augustine, FL, USA

Vehicle lost ability to accelerate on highway engine sh*t off, lost power steering, dashboard read -??press break and push button to start-?? as though vehicle were turned off. Dashboard displayed default message -??service hybrid electric vehicle system-??. Happened 3 times in span of 3 days. 2 of which were on the highway, the 3rd was on exit ramp of highway. The inability to accelerate/loss of power steering while driving is a huge safety concern. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at our home. Vehicle is currently being evaluated at dealership.

- Sewickely , PA, USA

On 11/19/22, while driving to a family member's for Thanksgiving week, we stopped to get gas and turned the vehicle off. When attempting to start, we received a "Service Charging System" error on the dash and the vehicle would not start. Fortunately after waiting several minutes we were able to get it started and made it to our destination. The next morning it did not start and we had it towed to the nearest dealer. The issue was reproduced at the dealer and they did some things to clear error codes, recalls, etc. and the vehicle started one day but then the issue reoccurred the next day. After three weeks they were able to upgrade the hybrid system software which seemed to do the trick. We picked up the vehicle and drove it home. Two weeks later on Christmas day when we were leaving a family party the issue came back and we were not able to get it started. The next day 12/26/22, we had it towed to the nearest dealer where it is currently at as of this writing. When it was delivered to the dealer the issue was still present however they did not bring it in to service for a week and when they did the issue was not there. They are working to recreate the issue to try and diagnose. There were no warnings or error messages in advance of this issue occurring. Luckily this issue did not happen while driving as that would have put myself and family in a dangerous system. The fact that this issue has not been resolved and seems to occur randomly is a major concern. I do not feel safe driving this vehicle knowing that this can happen and leave us stranded or in an unsafe situation. We are currently working with the dealer with hopes of a solution but this is a serious issue.

- Orland Park, IL, USA

When it is unusually cold, the heater fails to heat the hybrid battery sufficiently to register the correct voltage. This causes the car to enter -??turtle-?? mode- a special mode that limits the car to 30 mph. It-??s designed to allow the driver to get to a dealership. When we were driving at highway speeds about 70mph, during a particularly cold day, the turtle mode dropped us suddenly to 30 mph. This nearly caused an accident as we almost lost control of the vehicle on ice and snow. It was so sudden we had to swerve into the side of shoulder.

- Rochester Hills, MI, USA

We were driving our Chrysler Pacifica hybrid on the highway and it stalled and said put into park and completely turned off. When we pulled over to the side of the road, the car would not start and had to be towed to the dealership. It was very unsafe and not the first time that our car has turned off.

- Aurora, OH, USA

Have a 2022 Chrysler Pacifica Pinnacle which we picked up 10/8. This incident occured 11/3, Issue occurred with car under 1000 miles driven. So less than 1 month of ownership. Driving on 4 lane highway during stop and go traffic. Driving approximately 15-20 MPH. Car suddenly loses all forward motive power with engine light and battery light flashing on dashboard. in center dash it was saying "Service Charging System". Luckily, was able to coast to shoulder of highway. Was unable to restart car for 15 minutes, Car kept saying to put into P and until after completely turning the car off by opening the driver side door to simulate leaving the vehicle, and then closing the door. Drove to dealer and car stored DTC P0A45 error code, which they cleared and test drove for 50 miles. They could not reproduce the issue. Losing driving power is very dangerous while driving at any speed! this is a HUGE safety concern for my family with two small children. This needs to be investigated and a cause determined! This is a major accident or even death waiting to happen!

- Beaverton, OR, USA