10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 275 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving on the freeway, check engine light came on, all acceleration power was lost, car directed me to -??put car in park, press brake, and push start button.-?? This led to extremely dangerous situation of having to navigate traffic and reach the shoulder with no ability to accelerate. Vehicle was powered down and restarted and was able to return to the road. This has happened 10 times total. This is the first reoccurrence since getting the power inverter module replaced at the dealership four days ago.
- Georgetown, TX, USA
Was driving home and accelerating when there was a mechanical "thump" noise and the vehicle MIL indicator came on with a "red turtle" indicator on. Vehicle speed/performance was immediately reduced and I was not able to maintain a safe speed or have enough power to travel at appropriate speeds when hills were involved. This is the second time this has happened in this vehicle. The dealer has already looked at the vehicle prior and claimed they found the issue and resolved it. Since it occurred again the issue has clearly not been resolved or properly identified.
- Gaithersburg, MD, USA
On 2/24/2022, we were merging onto the highway when the van powered itself off. The engine light came on. We pulled over, got the van back on, and pulled back onto highway. Almost immediately, the van shut itself off again. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. After arrival to the dealership, the technician said he found a loose cable connecting to the transmission and apparently fixed it. On 3/2/2022, the van shut itself off yet again in the middle of an intersection. In each of these cases, we have been risking get hit by other vehicles. Had we not been able -??to pull off the highway in time, we could have been hit full speed while our van was completely shut off in the middle of the highway. When the van shuts itself off, it takes a while to be able to power it back on. There is no warning to when it will shut off.
- Gardner, KS, USA
- Media, PA, USA