Technical Service Bulletins (TSBs) for the 2020 Pacifica Hybrid are official communications between Chrysler & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #3100121

      Date Announced:
      APR 10, 2021
      NHTSA ID:
      #10221192

      Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »

    SUSPENSION

    • TSB #9100229

      Date Announced:
      SEP 20, 2023
      NHTSA ID:
      #10244356

      LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #0700723

      Date Announced:
      MAY 18, 2023
      NHTSA ID:
      #10239957

      Water Quality When Mixed With Engine Coolant Read More »

    • TSB #1804823

      Date Announced:
      APR 15, 2023
      NHTSA ID:
      #10236933

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #S2209000004

      Date Announced:
      APR 02, 2022
      NHTSA ID:
      #10227983

      If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    • TSB #82518

      Date Announced:
      MAR 28, 2022
      NHTSA ID:
      #10229102

      CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification Read More »

    • TSB #S2109000004

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10221594

      Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »

    • TSB #S2109000004

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10230180

      Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »

    • TSB #S1809000007 Rev.

      Date Announced:
      MAR 31, 2021
      NHTSA ID:
      #10190667

      Customer complaint may include engine oil leak/consumption. Read More »

    • TSB #1808919

      Date Announced:
      NOV 01, 2019
      NHTSA ID:
      #10220071

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #9004509

      Date Announced:
      MAR 30, 2022
      NHTSA ID:
      #10220645

      Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    • TSB #9004509

      Date Announced:
      MAR 30, 2022
      NHTSA ID:
      #10228989

      Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    POWER TRAIN

    • TSB #18-106-22

      Date Announced:
      MAY 28, 2022
      NHTSA ID:
      #10214644

      Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #S1821000001

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221150

      Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders Read More »

    • TSB #9004009

      Date Announced:
      APR 07, 2021
      NHTSA ID:
      #10221097

      Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »

    • TSB #0808920

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10223949

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10177496

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10223551

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    HYBRID PROPULSION SYSTEM

    • TSB #08-115-22

      Date Announced:
      MAY 28, 2022
      NHTSA ID:
      #10214641

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    ELECTRICAL SYSTEM

    • TSB #9100226

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10248509

      Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »

    • TSB #S1408000384

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10234420

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    • TSB #S2208000073RevA

      Date Announced:
      OCT 11, 2022
      NHTSA ID:
      #10227709

      No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement Read More »

    • TSB #S1708000246RevB

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10221422

      Security Gateway (SGW) Module Theory and Operation Read More »

    • TSB #08-132-21

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10218553

      Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    • TSB #S2108000163

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10221597

      No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »

    • TSB #S2108000163

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10230183

      No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration Read More »

    • TSB #S1608000226

      Date Announced:
      APR 17, 2021
      NHTSA ID:
      #10221153

      Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »

    • TSB #S16080002261

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221152

      Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »

    • TSB #S1608000226

      Date Announced:
      NOV 05, 2020
      NHTSA ID:
      #10224023

      (Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »

    • TSB #0808920

      Date Announced:
      OCT 01, 2020
      NHTSA ID:
      #10223949

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    • TSB #S2018000008

      Date Announced:
      JUN 19, 2020
      NHTSA ID:
      #10223551

      Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines) Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #S1408000384

      Date Announced:
      JAN 10, 2024
      NHTSA ID:
      #10251783

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #9100226

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10244348

      Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »

    • TSB #9004386

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10221228

      WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

    • TSB #08-115-22

      Date Announced:
      MAY 28, 2022
      NHTSA ID:
      #10214641

      Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Read More »

    EXTERIOR LIGHTING

    • TSB #08-132-21

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10218553

      Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #S2124000004

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10220891

      A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »

    STRUCTURE

    • TSB #S2208000073RevA

      Date Announced:
      OCT 11, 2022
      NHTSA ID:
      #10227709

      No Start After a Flash or Powertrain Control Module (PCM), Body Control Module (BCM) Replacement Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225424

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10229572

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

    • TSB #23-012-16

      Date Announced:
      MAR 05, 2016
      NHTSA ID:
      #10209577

      Magnesium Inner Liftgate Repair And Appearance Characteristics Read More »

    STRUCTURE:INTERIOR PANELS:DOOR

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »

    SEATS

    • TSB #9004509

      Date Announced:
      APR 20, 2022
      NHTSA ID:
      #10227969

      Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

    • TSB #0806220

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10223581

      Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. Read More »

    LANE DEPARTURE

    • TSB #S1408000384

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10247948

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    BACK OVER PREVENTION

    • TSB #S1408000384

      Date Announced:
      FEB 14, 2023
      NHTSA ID:
      #10247948

      Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »

    EQUIPMENT

    • TSB #1804823

      Date Announced:
      APR 15, 2023
      NHTSA ID:
      #10236933

      wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK Read More »

    • TSB #S2209000004

      Date Announced:
      APR 02, 2022
      NHTSA ID:
      #10227983

      If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »

    • TSB #S1608000226

      Date Announced:
      APR 17, 2021
      NHTSA ID:
      #10221153

      Battery Tester Warranty Code Procedures, Midtronics Charger Update Process Read More »

    • TSB #S16080002261

      Date Announced:
      APR 16, 2021
      NHTSA ID:
      #10221152

      Battery Tester Warranty Code Procedures, Medtronic Update Process Read More »

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10178642

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #S2108000198

      Date Announced:
      AUG 18, 2021
      NHTSA ID:
      #10218507

      Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit Read More »

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10221787

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10221715

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #S2108000204

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10218521

      Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on published document) Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #9003637

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10180177

      USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »

    • TSB #S2008000010

      Date Announced:
      JUL 03, 2020
      NHTSA ID:
      #10229285

      Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #93023

      Date Announced:
      AUG 30, 2023
      NHTSA ID:
      #10243208

      Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) Read More »

    • TSB #93120

      Date Announced:
      AUG 30, 2023
      NHTSA ID:
      #10243209

      FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC Read More »

    • TSB #9100196

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10242717

      Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »

    EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

    • TSB #3100121

      Date Announced:
      APR 10, 2021
      NHTSA ID:
      #10221192

      Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #S2124000004

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10220891

      A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system Read More »

    UNKNOWN OR OTHER

    • TSB #3100122

      Date Announced:
      AUG 19, 2022
      NHTSA ID:
      #10225287

      Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »