Air bag light remains on while driving. Horn and cruise control were inoperative. Dealer notified, and they replaced the clock spring. Feel free to provide any further information.

- Asheville, NC, USA

The airbag warning light came on in June. I contacted the dealer and was told that it was the clockspring without them even looking at it. They also told me that my cruise control and horn would fail next. Sure enough, about a week later the cruise control and horn ceased to function. I have a friend with a 1997 Caravan with the same problem. If the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. I see that there is an open investigation (NHTSA action#EA01007) into this very problem, and I hope that it results in a recall soon. The dealer wants almost $300 to fix it.

- Lakeland, FL, USA

Air bag sensor light comes on and stays on. May result in none or permature deployment of air bags. Dealer contacted.

- St Marys, GA, USA

Air bag light remains on while driving and cruise control is inoperative. Dealer contacted. Feel free to provide any further information.

- Brandon, MS, USA

Air bag light is on continuous, horn does not work, and cruise control does not work.

- Chula Vista, CA, USA

1. steering system locked up while making turns making control of vehicle difficult. Van also made screeching noises while turning. Was told rack and pinion needed replacing per "service bulletin". it was, but did not solve problem. Dealer recommended drive belt and tensioner be replaced. This finally helped. 2. air bag light and ABS lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly. Dealer says that both air bag clock spring and ABS controler must be replaced. Dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the ABS braking system would work. Please reopen NHTSA action investigation #EA01007 for the air bag clock spring in this vehicle. It is important for people to know that if their air bag light won't go off it means that the system is not operational!

- Katy, TX, USA

Airbag sensor light illuminated. Also, horn stopped blowing.

- Atlanta, GA, USA

Airbag and horn are not operable due to malfunction of clockspring. Dealer contacted.

- Westwood, NJ, USA

Airbag light on and cruise control turned on and off. Replaced clock spring. When looking for information on clock spring saw how many others had failed and decided to add my voice. A non-woring airbag is a safety issue, especially in vehicles marketed to young families.

- Portage, MI, USA

The clock spring controls the air bag system, horn and cruise control system. I was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that Chrysler has recalls on some of these vehicals for the same part.

- Delaware, OH, USA

The air bag warning light remains illuminated indicating a malfunction. Consumer also states since this problem has occurred the horn has become inoperable and a clicking noise is coming from the horn area. Nlm consumer states cold air came out of the passenger side vents when the heat is turned on due to a faulty heater control. Dealer replaced faulty clockspring.

- Birlington, IN, USA

Brought vehicle to Chrysler dealer in bloomington, mn. They said that this was a common failure in Chrysler mini vans. However, it is not a Chrysler problem, but up to the owner to repair. Estimated at $300 cost. Also called chysler corporate customer service, same ansewer: Too bad, they errored at my expense. This is a family vehicle and I don't consider the horn and airbags frills. Additionally, I understand that Chrysler has already replaced over 124,000 of these parts at owner expense.

- Minneapolis, MN, USA

Horn is not working. Took vehicle to dealer to check on horn, and found that clock spring was broken. Also, air bags were nor working. This is a safety hazard, and consumer should be notified of this.

- Canton, GA, USA

Clock spring broke and disengaged horn, and airbag. Air bag light illiminated on dashboard.

- Minneapolis, IN, USA

The clock spring seems to be a very common safety failure in the 1997 Chrysler Town and country minivan. This clock spring provides power for major safety components including the airbag and horn..

- Lynbrook, NY, USA

Cruise control failed first due to clock spring. I did not have this fixed but now teh air bag is failing as well.

- Farmington Hills, MI, USA

The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control. I have talked with several other people who indicate this is a problem on similar Chrysler products. There is some concern that the air bag(s) could deploy without having an event that would signal deployment. There is also concern that the air bag(s) would fail deploy in the event of a front force collision.

- Rock Hill, SC, USA

Clock spring problems, consumer states the horn will work sometimes, but cruise control is not working, also there was a noise from the steering wheel column, contact dealer and vehicle is being repaired.. consumer also stated there was a coolant leak, the dealer replaced the radiator cap.

- Sherman Oaks, CA, USA

The airbag clock spring failure rate in Chrysler mini-vans is unacceptable.. this is a serious safety issue and should be subject to recall.

- Bay Point, CA, USA

Airbag light is on.

- Yorbalinda, CA, USA