10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 78,924 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle was involved in a T-bone collision on the driver side, at an impact of 25-30 mph. The driver side air bag failed to deploy. The driver sustained some injury but was not transported to the local hospital.
- Pickens, SC, USA
2001 Chrysler Town and country minivan. Airbag warning light has come on intermittantly over last few months. Dealership recommends immediate replacement of airbag clockspring, as well as replacement of headlamp switch for an "unrelated" electrical issue with flickering instrument cluster lights. Neither are covered under the 8 year/80,000 mile warranty we purchased for car. We were charged $135 to replace a $3 clockspring. Upon further investigation, I found that in the late 90's many Chrysler were recalled for clockspring and many complaints have been made on later models. I think the problem is still a manufacturer issue and should be recalled.
- Chapel Hill, NC, USA
We purchased our 2001 Chrysler Town and country new in July of 2001. Since that time it has been in and out of the shop for various odd electrically related issues and numerous recalls. We have had problems with the power door locks and even problems opening them with the key several times on the sliding doors(service dept at dealership just dismissed it as "unable to duplicate"). two years ago, the radio got stuck on (could not adjust volume, turn it off or anything). This was the beginning of upwards of 5 times the radio has been taken out and replaced with a new unit after being sent off. This requires two visits each time to drop off the car. The latest time, they had our radio for 5 months! the console lights would not come on, so you could't read anything on the panel at night. They replaced the dimmer switch knob. They had to replace the clockspring in the steering wheel because the airbag light kept coming on when you turned the wheel. We keep telling them that there is something wrong with the electrical system but they say it checks out fine. We have also had the driver's window lock up a few times, and the automatic locks not operational when you reach 20 mph. I believe that there are several other issues that we have had, but I cannot recall them as the list is so long.
- Stafford, VA, USA
Dealership replaced the clock spring at the consumer's expense of $100. The cruise and horn was inoperative, the steering was hard to turn when the vehicle was first started and the passenger side middle seat handle had broken. The dealer replaced the steering hose.
- Murray, KY, USA
Air bag light illuminated. Vehicle was taken to the dealer on 6/12/03. Dealer stated that problem was the clockspring.
- Marietta, GA, USA
- Danville, CA, USA