10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 56,633 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Rack & pinion steering assembly failure. Seals in the assembly have failed and power steering fluid has leaked out. Was told by repair shop that it all the fluid drains out the steering system could freeze up causing an accident. The problem was only discovered during a state inspection, so was lucky that it was caught, before it was completely empty. I was told the whole assembly would need to be replaced. I have read that this is a major problem with this vehicle and has happened to thousands of these vehicles.
- Harrisburg, PA, USA
2005 Chrysler Town and country with multiple problems. Consumer states seat belt light does not illuminate when there are no seat belts on. Passenger air bag light says off when the wheel chair is in the front passenger position. The consumer stated the vehicle was modified to accommodate a wheelchair. The steering gear and egr valve were replaced. The consumer was concerned with Chrysler moving the fiberglass fuel tank behind the axle, instead of moving it to the front where it is less vulnerable. Updated 10/05/15.
- Galesburg, IL, USA
The contact owns a 2005 Chrysler Town and country. The contact stated that the steering wheel locked and an unfamiliar noise was heard while attempting to turn the steering wheel. There were no warning indicator lights. The vehicle was driven to a Chrysler dealer and liquid began pouring from the front end of the vehicle. The contact believes that the steering hose was replaced. Recently, the vehicle began to bounce and make a rattling noise. The vehicle was driven to a Chrysler dealer and the mechanic replaced the engine mount. The purchase date was unknown. The current mileage is 32,000 and failure mileage was 24,000.
- Portchester, NY, USA
We own a 2005 Chrysler Town & Country touring van. At approximately 16000 we had a problem with the rack & pinion and ball joints. It was taken to a dealer that was suppose to have fixed the problem -- we have had problems with items in that area since then. We have enjoyed our vehicle except for this problem -- the latest incident is the tie rod end needs to be replaced and we were told that it would not be covered under the warranty. The vehicle has approximately 51,000 miles on it at this time.
- Great Valley, NY, USA
: the contact stated while driving various speeds, the steering wheel was hard to turn. This had happened on several occasions and twice the dealer had replaced the rack and pinion however, the problem persisted.
- Muskegon, MI, USA
Complete failure of vehicle safety systems while vehicle in motion time: About 3:45 pm place: Long meadow elementary school in rochester hills, mi 48309 vehicle: 2005 Town & Country - [xxx] mileage 11,700 1. after arriving in the school parking lot, my wife slowed down to take a turn to park in a spot. 2. the vehicle completely stalled and stopped. 3. she turned off the ignition and then restarted the engine. The engine started. 4. she tried to turn and park at the same spot on left side. The steering did not respond and vehicle kept moving in straight direction. 5. she tried to stop the vehicle by applying the brakes repeatedly with no response. 6. she also tried to steer vehicle towards empty space with no result. 7. she put the transmission in parking; it made some loud noise but did not stop the vehicle. 8. there was a steel gate right in front about 40-50 yards from where she started. The vehicle crashed in the gate and stopped. No one was injured. There was damage to the steel gate and the vehicle. 9. I arrived at the place about 15-20 minutes later. I was able to start the engine but did not try to move/reverse it. 10. school authorities informed the police about the incident. 11. around 5 P.M. the vehicle was towed to body shop of golling Chrysler Jeep in bloomfield hills, Michigan 12. Next morning (March 10th), ms sheila from golling Chrysler body shop called me. As per her, the fuel pump of the vehicle has problems and that explains the problem with braking and steering system. She was not able to explain how the engine restarted after stalling and vehicle moved if the fuel pump was broken. She also indicated the vehicle did not start at dealership. There was roughly about $2,000 dollar of body damage. 13. Chrysler has initiated an internal special investigation. I have received no results of investigation or any help for the hardship being faced. Updated 07/16/2012
- Rochester Hills, MI, USA
- South Berwick, ME, USA