10.0
really awful- Crashes / Fires:
- 9 / 7
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 49,582 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When traveling down the road and coming to a stop the vehicle completely turns off with out warning or indication. We are unable to warn vehicles behind us bc the use of the 4 way hazard lights will not work. The van must be put into park to be restarted. We have had it looked at be mechanics who do not know what the cause is.
- Muncie, IN, USA
At intermittent times the horn goes off and the windshield wipers turn on and it squirts washer fluid. Sometimes while stationary and sometimes while driving. The vehicle will shut down on its own whether driving slow on a side street or at highway speeds. This started last spring (2016). I've read numerous reports of this happening and that it is the tipm module. I spoke to the dealer last year about it and they said there was no recall issued. I've also seen that this has not been considered a safety issue. How so? this is very much a safety issue and it needs to be a recall. Electrical systems are not a mechanical 'wear and tear' item. I don't have any documentation of an incident yet and I hope my wife and kids don't have have one!
- St Charles, MO, USA
The contact owns a 2008 Chrysler Town and country. The contact stated that a circuit in the front driver's door failed and caused melting and a burning odor to emit from the door. There were no warning indicators illuminated. Arrigo Dodge Chrysler Jeep Ram at ft. Pierce (5851 S us highway 1, fort pierce, fl 34982) was contacted, but an appointment was not scheduled. The vehicle was repaired independently. The manufacturer was contacted and stated that they could not assist. The failure mileage was 104,000. K14 recall- driver side rear powersliding door wiring harness. Updated 9/18/18
- Port St Lucie, FL, USA
The contact owns a 2008 Chrysler Town and country. While parking the vehicle, the engine failed to shut off. The contact also mentioned that various controls began to malfunction as the horn and windshield wipers independently activated. The vehicle was taken to an independent mechanic where it was diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were not notified. The failure mileage was approximately 109,000.
- Gulfport, FL, USA
Vehicle sporadically shut off while driving with no warning causing it to loose braking and steering... gotta be very fast to get it restarted...done had a lot of near misses....vehicle can sit over night and loose all power and want start or may drive it some miles shut it off and it want start...done bought new battery but think my battery was ok they just wanted the sell because it's doing basically the same thing...it start with a one minute or less boost...I have to check it with my auto start to see if I am going anywhere or to use my wife car...at times I get a grinding sound from front breaks..I check the pads and they ok grinding come and goes...rear disc brakes wears unevenly dealer hush hush... no recall defective calipers...told me it's over now you gotta pay to have it fix now...map lights come on with a disturbing noise fault showing passenger door agar but it closed tight...eventually it stops...L love my van if engineers could fix some of the problems because it's dangerous and expensive up against what next problems and ill feel guilty selling it to someone and something happens to them...it's at the point where I am really afraid to drive it with it shutting off with no controls braking nor steering(help) but I still love my van...can Y'all please fix it...
- Detroit, MI, USA
Horn suddenly starts blaring, wipers start wiping, door locks lock, if engine is running it might stop, when this first happened the car was shut off and sitting in drive.
- Shelbyville, IL, USA
Vehicle shuts off while driving. How can this problem, addressed literally hundreds and thousands of times on multiple sites, be judged by your department as not a "safety issue"" I, along with my wife, have been driving down the road with my family at highway speeds and the van completely shuts down. I have been driving down my driveway at low speeds and the van completely shuts down. The van behaves as if possessed. The horn blares, front and rear wipers come on by themselves, flashers come on by themselves, doors lock by themselves, washer fluid sprays on its own at a high volume. I have decided, since NHTSA, Chrysler, and my local dealership can't/won't help, that I will call an exorcist. I believe the exorcist will be about as much help as the three of you combined. I assume if my beautiful wife and daughter are killed as a result of the engine shutting off at random speeds one of you three will pay the funeral expense? or at least send some flowers to the visitation? how nice of you. Or should I just contact the exorcist again and see if she has a friend that could hold a seance so I can tell them how much I loved them and that their safety was just not a priority for you" seriously. It is time to do something. I do not have the kind of money the dealership is asking me to pay for a widely known and accepted defect in the manufacturing process of their vehicle. The total integrated power module (tipm) is faulty. Everyone knows it. The company acknowledges it. Thousands have been replaced at the owner's expense. When is someone going to step up" how many people have to die before it becomes a "safety issue" to you" so for now I have a very expensive lawn ornament and my family has to bum rides. Unbelievable.
- Pocahontas, AR, USA
For the last five years we have been dealing with a mysterious electrical issue. There are hundreds of complaints online of the same issue. The van will be fine and you get in to start it and when turning the key it will not start. Full charge, full battery. Starter is fine - everything checks out fine. With a jump it will usually start. Sometimes it will start on it's own if you wait a little while. People on boards have stated replacing dozens of things - to then have the same issue a couple days later. We are use to having to jump our vehicle about 1 out of 20 times. We have taken it to multiple mechanics and had multiple things checked and replaced. An example of a board with many others experiencing the same thing can be found here: Https://forums.edmunds.com/discussion/12634/Chrysler/town-and-country/2008-T-C-ignition-switch-problem/P1 in addition - sometimes you will be driving and everything starts going off (wipers, lights, flashers, horn, entire dash lights up, etc - no resolve). This can happen while stationary or driving.
- Ramsey, MN, USA
The contact owns a 2008 Chrysler Town and country. While driving various speeds, the tipm indicator constantly illuminated. The vehicle was taken to a local dealer (feeny Chrysler Jeep Dodge of gaylord, 1001 mankowski road, gaylord, mi 49735), but the cause of the failure could not be determined. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 14V373000 (electrical system). The contact mentioned that the failures occurred after the recall repair was preformed. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 130,000. 1st taken to mcinerney- modular replaced- problems occurred then to feeny - modular replaced again and still problems. Updated 9/13/18
- Johannesburg, MI, USA
My airbag warning keeps coming on an you can smell anti freeze. And I have had the air shut down and the engine shut down it starts back up but it is scary. Thank god it has not happened on the freeway.
- Groveport, OH, USA
The contact owns a 2008 Chrysler Town and country. While driving various speeds, all the instrument panel indicators illuminated and the vehicle stalled. Also, the steering wheel became difficult to maneuver. The driver coasted the vehicle to the side of the road, turned the vehicle off, waited a few minutes before restarting the engine, and was able to resume driving. The failure recurred twice. The vehicle was taken to autonation Chrysler (21027 I 45, spring, tx 77388, phone number: (281) 715-6927), but the vehicle could not be serviced due to a restriction from Chrysler. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 47,000.
- Houston, TX, USA
The contact owns a 2008 Chrysler Town and country. The contact stated the vehicle was taken to hawk Chrysler Dodge Jeep (7911 w roosevelt rd, forest park, il 60130) to be repaired per NHTSA campaign number: 14V373000 (electrical system, air bags). After the vehicle was repaired, the contact experienced a failure with starting the vehicle. The contact stated that it took several attempts to start the vehicle. The vehicle was not diagnosed again. The manufacturer was made aware of the failure. The failure mileage was 22,374.
- Maywood, IL, USA
While in motion, vehicle has turned on wipers, honked horn, dash light tun off. Instrument panel lights up and dings. While stopped and stoplight van has stalled, with no power for a few minutes. At one point, the van has restarted itself after turning off and exiting. I was told by a mechanic, that the tipm needs to be replaced.
- Marion, NY, USA
My traction sensor is not working which is causing my a safety issue. When I start driving (in motion), the ABS traction starts even when there is no water, ice or poor driving conditions. The dealership replaced the ABS module and its still doing it. They now say they will have to replace the sensor in the steering column (wheel). This is very scary as it stops my acceleration and it affects the anti-lock breaks. I was hoping this was all due to an minor auto collision but the insurance company told me there is absolutely no way this could have been caused because of it. They said its a coincidence and that it just happened on its own at the same time. I would say the fault is unknown.
- Inver Grove Heights, MN, USA
I am having issues with my 2008 Chrysler Town and country van. I recently had the dealership work on some recalls for this model. At that time, it wasn't showing any problems. Only after the recalls were addressed did the trouble begin. Now, it sporadically will not recognize either key fob. Wait a while and try to crank it and it starts back up. Today, 100 miles from home with 4 small children as passengers, it decided to have a fit at the gas pump and not start. Called road side assistance and waited for them to arrive just in time for van to decide it wanted to crank again. Cranked it up and tried to park it at a friends house close by. Detected what seemed like surges with the fuel pump while trying to get there. Finally got to a stopping point and turned the key off and the van kept running. The wipers went crazy and the horn started blowing all by itself. Is this vehicle possessed by the devil or what? it is not safe to drive and I have no other choice but to tow it back to the dealership. I don't know if anyone else has the same problem but I say this vehicle is unsafe! if there isnt a recall already issued, there certainly needs to be one.
- Beech Grove, AR, USA
The vehicle has an ongoing inability to start without any issues being found. The alternator was replaced, the battery was replaced, the radiator was repaired with the thought that was an issue. The doors open on their own, not just unlock but open. The stability control is always going on even after being repaired and repairing any possible causes. The incidents occur in both stationary and in motion the causes are still unknown.
- Chicago, IL, USA
The contact owns a 2008 Chrysler Town and country. While the ignition was in the on position, the electrical system became inoperable. The vehicle was taken to an independent mechanic who diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired, but the parts were ordered. The local dealer and manufacturer were not contacted. The failure mileage was approximately 99,100. Updated 10/17/17 the consumer stated purchased a new tipm at the cost of $900.
- Epharth, PA, USA
Every time the I remove the key in the ignition after driving the vehicle, it does not either turn off and keeps running or the key can not be removed after placing it in park. I have 2 sets of key fobs, and it happens to both of them. It has gotten to the point where I will not drive it with my family of 6. I have been receiving letters from Chrysler stating that they have no time table for a replacement of the ignition switch. It has been over 2 years of letters with no answer in sight. Starting to get to the point of hiring an attorney if nothing is getting resolved soon.
- Milwaukie, OR, USA
Front blower fan cuts on and off. Had blower fan, head control unit, and blower fan resistor changed yet still doesn't work. Front blower fan should be wired like rear blower fan and not go through tipm
- Fayetteville, NC, USA
- Irvington, NJ, USA