10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 50,087 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving down the interstate at speed the warning indicator sounded and all the gauges zeroed out and the van temporarily lost power this has happened on three occasions it only last a second and the van seems normal afterwards. Not sure if its a computer glitch or something else.
- Stockbridge, GA, USA
Stuck calipers and smoking rear wheels at approximately 2500 miles. Complained to dealership which has taken several times to fix the problem. After new brakes and calipers again and bearings replaced, again this was done in November 2010 customer complained of rear noises as brakes sticking or some problem with bearings that were replaced. Dealer found "no problem". 3/11/2011 however the car is still making noises and concern for safety is the issue for the customer. Also, the defroster do not always work and customer has to scrape the inside of the window to see out. Dealer could not re-create. Also when it rains or slush the underneath of the car bangs as if something is loose. Customer asked dealership to check also on 3/11/2011 and still the same answer "could not re-create" and found nothing. Customer asked to check brakes, bearings, converter and differential on 3/11/2011 for the 4th time and again nothing was found. Car has had numerous problems from day one including the gear shift coming off in hand. Hot wheel syndrome in 2009 fixed but is back. Customer going on trip and wants this documented.
- Bolingbrook, IL, USA
Recalls K14, K04, K15 received three recalls on this vehicle indicating approx. 3.5 hours to repair. Chrysler dealership told me I may loose my car for two days. I can't afford to be without a car for two days so I asked about a replacement vehicle. I was informed I would only get a replacement vehicle if I had a service contract. First there is total disconnect between what Chrysler is saying on the time to repair these defects 3 1/2 hours to 2 days quoted by the dealer. Second I should not be treated differently on being provided a replacement vehicle under a safety recall.
- Waterford, MI, USA
Owner of a 2008 Chrysler Town & Country touring mini van. Presently vehicle has just under 25,000 miles and brakes are completely shot and squealing. Not sure that I should continue to drive in this condition. Expected repair costs are around $300-400. Service center is telling me that many Chrysler T&C vans are experiencing same problem. Rotors are undersized for vehicle and experience premature wear and failure.
- Holland, OH, USA
I was driving on the H-1 freeway in honolulu, Friday afternoon about 1:20 and my 2008 Chrysler Town and country lost power actually the engine turned off. I was in a middle lane and traffic was not good. I almost caused a crash because I wasn't prepared for my power steering to go out just before a curve. Thankfully, I was able to stop safely. I called a local dealer, and they could get to it eventually.
- Wahiawa, HI, USA
1. safety defect in the wireless ignition module (ignition) in 2008 Town & Country (touring model). Vehicle will run but most electrical components will not work, including turn signals, windows, remote mirrors, lights, horn seat, door locks, window locks, clock, ac radio and wipers. The result of the defect includes inability to safely operate the vehicle once in motion. Driver is not necessarily aware of the problem until they go to use the horn, lights, or turn signal. Chrysler denied the existence of the problem until I made them come to my home during an episode. 2. defective fuel pump. Vehicle idles extremely high and the entire vehicle vibrates violently. Chrysler replaced the fuel pump yet the safety defect continues. Chrysler denied rearing or feeling the vibration until a Chrysler factory rep was called to thomasville in response to a state of Georgia office of Consumer Affairs lemon law claim. Chrysler replace the pump yet the safety defect continues. 3. severe grinding/scraping noise coming from the rear tenter of the vehicle. To-date, Chrysler denies the noise and has not repaired the problem. I fee the issue os one of a possible fire hazard due to its proximity to the fuel system and unknown defect in the fuel pump.
- Thomasville, GA, USA
The automatic sliding door of my 2008 Town and country Chrysler mini van closed on the fingers of my 4 year old child while he was sitting, strapped into his booster seat. I did not realize until I opened the drivers side door and was then able to open the sliding door to release his fingers.
- Monsey, NY, USA
I wrote a few weeks ago about the doors on my 2008 Town & Country that the opened on there own and then would not always respond to the remote. Chrysler has updated the computer in my van. Recently I had more problems of the doors not responding so the van went back to the dealership for that and a new radio with wiring from the radio to the antenna, had to have the seats on the middle row reupholstered and because of heat coming out from under the dashboard. Which is the other reason I am writing. They can not find the problem and it is not all the time but there is a tremendous amount of heat that comes out. Because of this problem with the heat coming out and still a problem with the doors I feel that my Chrysler Town & Country is really unsafe.
- Clawson, MI, USA
- Lowry City, MO, USA