10.0
really awful- Crashes / Fires:
- 6 / 18
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 47,841 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I started receiving recall notices in may of 2015 for my vehicle. The recall notice is R03/NHTSA 14V-373 involving the ignition key. Every time I call the dealer, ziegler Chrysler Dodge in downers grove Illinois, they tell me that they are waiting on the parts, that I am on the list and that they will call me as soon as they receive the parts. After a year of waiting I am frustrated. I think that if there is a safety recall, then there should be pressure on the manufacture and dealers to rectify the problem. Thank you
- Clarendon Hills, IL, USA
The engine stops as if you turned the engine off when in motion. It can be restated once you put it into the park or nuteral. This can cause a major issue on the highways.
- Louisville, KY, USA
The contact owns a 2010 Chrysler Town and country. While operating the vehicle at various speeds, the vehicle suddenly shut off when driving over a bump in the road or uneven pavement. When attempting to start the vehicle, the ignition would malfunction and, after turning the key, the vehicle would not start. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.
- Thatcher, ID, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Harrisville, UT, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) was not able to receive the repair due to the part not being available. The manufacturer was unable to provide a reasonable time frame for when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/16 updated 08/22/16.
- Killen, AL, USA
The contact owns a 2010 Chrysler Town & Country. The contact received notification NHTSA campaign number: 14V154000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure.
- Valparaiso, IN, USA
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system). The part was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Roundrock, TX, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Osceola Mills, PA, USA
The contact owns a 2010 Chrysler Town and country. While driving at any speed, the vehicle lost power, the headlights turned off, the fuel gauge indicator displayed an incorrect reading, the window and door locks were not able to unlock with the button, the speedometer failed, and the windshield wipers turned on and could not turn off. The failures occurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 94,000.
- Poughquag, NY, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Kansas City, MO, USA
Vehicle stalls without warning, typically when attempting to propel forward from a stop, but has also occurred more rarely at highway speeds. The electronic stability control and electronic throttle lights come on, power steering and brakes are affected as well. Vehicle must be turned off and restarted. Happened frequently prior to the recall fix, stopped for a period of time, and has now resumed worse than ever. So, so dangerous as I desperately fear being rear ended or T-boned if this occurs when pulling out in traffic, particularly when young children are in the vehicle. This seems to be an extremely common concern based on the complaints and needs to be resolved before someone is seriously injured or worse. Brought vehicle to dealer two weeks ago to repair, they could not replicate and no repair was completed. If you're reading this because you have a similar issue, please document it so that we can bring as much attention to this as possible in order to incite action.
- Cloquet, MN, USA
The contact owns a 2010 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact stated that the vehicle would not start occasionally or would stall while driving. The failure mileage was unknown. Parts distribution disconnect.
- Brooklyn, NY, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle continuously stalled and several attempts had to be made to restart the vehicle. The contact received a recall notice for NHTSA campaign number: 14V373000 (air bags, electrical system). The dealer was unable to provide a reasonable time frame for when the part would be supplied from the manufacturer. The contact was informed that the parts may become available in mid September of 2016. The dealer indicated that there had been 269 consumers on the waiting list. The contact was placed on the waiting list and was unable to determine when the vehicle would be repaired. The contact called more than three dealers. The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
- New Concord, OH, USA
After driving for about 30 minutes, TPMS system started to malfunction. The tires showed proper inflation (later verified manually) when the warning light appeared and the each tire one by one changed from the 38 to -- separated by about 3 or 4 seconds. After stopping to manually check tire pressure which was appropriate, I then restarted the vehicle and TPMS once again showed tire pressures.
- Cumming, GA, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the ignition key failed to release until after numerous attempts. The failure recurred continuously. A replacement ignition key was purchased by an independent mechanic; however, three months later, the key inadvertently moved into the accessory position and failed to release. The contact mentioned that the key still remained in the ignition key cylinder because it could not be removed. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The VIN was unavailable. VIN tool confirms parts not available.
- Corbin, KY, USA
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lake Forest, CA, USA
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Mt. Vernon, OR, USA
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not expierenced a failure. The VIN was unavailable. Updated 07/14/16 the consumer stated the key case would not work. The battery was replaced twice. Updated 11/1/2017
- Asheville, NC, USA
My van will sometimes not start the first time I turn the key, I may have to move the gear shift, or just turn it off and back on. It has stalled on me 4 times over the last 3 months, once going 65 mph, I suddenly lost power. I took it to our mechanic, they said the starter connections were a little corroded so they cleaned them and he changed the spark plugs. The first time I tried starting it after getting it home it wouldn't start without turning the key off and on and it stalled in my driveway. I contacted the service center again, they replaced the relay, but wasn't sure that would fix the not starting problem. It didn't fix it. I have not had it stall again, but the stalling did not re- occur as often. I feel like the stalling is a real safety issue, I have very little confidence in the safety of my vehicle.
- Meadville, MO, USA
- Shoeva - Israel, AE, USA