10.0
really awful- Crashes / Fires:
- 4 / 4
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 83,626 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 40 mph, the engine stalled as the esp warning light illuminated. The vehicle was taken to the dealer for inspection but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.
- Saginew, MI, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle stalled numerous times while driving at various speeds. The vehicle was taken to the dealer, who advised that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 119,000....updated 03/07/14 the motor mounts, and hub assemblies needed to be replaced. Also, the vehicle had an oil pan leak, and the heater hose failed. Updated 03/13/14
- Conroe , TX, USA
Brakes shutter when applied. On 3 set of brakes. Engine quits at idle. Must put in park or neutral and restart. Engine cuts out while driving at various speeds then resumes. Took van to dealer with od code 1128 they could not find ant problem. Problem continued. I changed : spark plugs and wires O2 sensors map sensor problem getting more frequent.
- Ramona, CA, USA
The van's engine has cut off multiple times over the last six months while driving. The van has to be put in neutral in order to coast it off the road. This has happened on city streets at 35 mph and on the highway at 65 mph. This is a very dangerous situation and we're fortunate no-one was hurt.
- Deltona, FL, USA
The car engine was running but I was stopped and the engine just shut off, I thought I hit the ignition key with my knee. I turned it back on and it shut off again, turned it back on and all ok. Early February the engine just stopped while wife was driving about 40 mph., it happened twice more to her and two time to me, each time shortly after leaving home and going about 40 mph. Dealer charged $536 to fix receiver, trasmtr, & trim ring. Car engine has stopped twice since, been back to dealer twice and they found nothing wrong. There was a recall on the win module deten ring issued 6-16-11 and my car's was replaced on 7-29-11. The systems of engine shutting off were same with recall as happening now with our car and involved the fob area which we paid to have fixed and it isn't. we were told the VIN will show car not fixed so I can't even trade it in and it is still a danger to drive. Found people with similar complaint on edmonds.com.
- Sneads Ferry, NC, USA
The vehicle had a complete loss of power. This has had on multiple occasions. I cannot steer or brake or do anything. I cannot start it from neutral. I have to put it in park turn it off and restart it. It has happened while going down the highway and pulling out into intersections. I'm really afraid it's going to cause an accident. This starting happening after my the key fob recall work was completed. This is a major safety hazard.
- New Bern, NC, USA
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 30 mph, the traction control warning indicator illuminated and the engine stalled. Upon restarting, the vehicle resumed normally. The failure occurred thirty times on separate occasions. The manufacturer was notified of the defect. The failure mileage was approximately 62,000.
- Basking Ridge, NJ, USA
For the third time in the past month, the vehicle shutdown while traveling. In the most recent incident we were driving down an interstate when it shut off. The vehicle started back up after shifting to neutral and turning the ignition. There are numerous reports on the internet of this happening, but Chrysler says this particular VIN was not included in its 2011 recall for a faulty ignition (or any recall). We're concerned about the safety of a vehicle that shuts down for no reason while in motion.
- Grosse Pointe Woods, MI, USA
The vehicle appears to be stalling while in motion. The steering wheel, brakes, and gas pedal all lock up leaving the driver unable to control the vehicle in any way. This has happened on at least 10 occasions. The local Chrysler dealership attempted to fix the vehicle, but was unable. Corporate was notified and sent out a corporate mechanic who was also unable to fix the vehicle. The vehicle has locked three additional times (since the last attempted repair) and both the dealership (who is now refusing to service the vehicle) and corporate (who have not returned calls or emails) have been notified. After conducting an internet search I see that this is not an isolated issue--it has been reported multiple times to the NHTSA as well as on other websites. This is a dangerous and defective vehicle. Chrysler has been notified of this defect on multiple occasions and is not doing enough to protect the safety of its consumers.
- Lusby, MD, USA
The engine dies while the vehicle is in operation. It happened on both December 15 and December 17. The first time was I was driving in town at about 30 mph. The second time was on the highway at 55 mph. I was able to pull off the road both times with some difficulty since the power steering and brakes weren't working. After pulling over, I was able to start the car again. The local dealer in terre haute, in informed us that since their diagnostic software did not indicate a problem there is nothing they can do and any fixes that are not indicated as necessary by the software will not be covered by our warranty.
- Terre Haute, IN, USA
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at various speeds the traction control warning light illuminated and the vehicle stalled. The contact mentioned that the failure occurred several times. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to duplicate the failure. The manufacturer was made aware of the failure but did not offer any assistance and advised the contact to take the vehicle to the dealer. The vehicle was not repaired. The failure mileage was 30,470 and the current mileage was 45,000.
- La Grange, KY, USA
Van will just quit without warning while driving! this has occurred 5X now... last time we came approx. 20 feet from going off of the side of mountain! vehicle is still not repaired and almost 350 miles from home! Chrysler has been contacted and will not do anything about it! we are being forced to seek legal council at this time!
- Lagrange, KY, USA
The contact owns a 2010 Chrysler Town and country. The contact was driving 25 mph when the vehicle stalled without warning. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer for diagnosis however, the dealer was unable to locate the failure. The manufacturer was contacted and stated if the dealer could not diagnose the vehicle, then they would not be able to assist. The failure mileage was 36,000 and the current mileage was 51,400.
- Cadiz , KY, USA
The contact owns a 2010 Chrysler Town & Country touring. The contact stated that while driving 40 mph, the vehicle stalled. The vehicle was taken to the dealer for a diagnosis and the contact was informed that a spacer needed to be replaced. A year after the repair, the failure began to recur. The dealer and manufacturer were both notified, but neither offered any assistance. The vehicle had not been repaired. The failure mileage was 20,000 and the current mileage was 42,000.
- Glasgow, VA, USA
On 3 occasions, when I turn off the ignition and remove the key from my 2010 Chrysler Town and country, the car continues to run as if the key was still in the car. It takes over an hour of fiddling with reinserting the key to get it to actually turn off. This is dangerous because I cannot park and leave my car while it is still running without a key even in the ignition. Someone could get inside and drive away without needing a key....not to mention carbon monoxide poisoning in a garage. I have brought the car to the dealer twice for the problem, but they have been unable to find a cause.
- Fort Wayne, IN, USA
- Saginaw, MI, USA