2.2
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 72,693 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Our 2010 Town and country minivan has been stalling since Q1 of 2014. We have taken it to normanden in san jose, ca numerous times to have them diagnose the problem. We have left it with them on each occasion to drive it with their diagnostic computer and they have never been able to find a code telling them what to fix. On Dec. 27 we took it back in to normanden after it stalled 19 times in the previous 7 days. We left the car with them while we were on vacation for 12 days, and asked them to have their lead mechanic drive it home every day with the computer on it to see if they could get it to fail. It did fail, but we were told that he did not have the computer on it at the time. We also were told that it did not fail for him since then with the computer on it. I just talked to our service writer [xxx], and he said again, without a code they are not able to fix the problem. They cannot try swapping parts like the main computer, because they will not get reimbursed by Chrysler, if does not fail when they send it back. My wife drives this car every day, as I do not drive. She takes me to work and baby sits our 2 beautiful grand children who live 75 miles North of us. Every time it stalls, the power steering no longer works and the power assisted breaks do not stop the car very well without a lot of pressure on the brake pedal. She has to drive in the right lane in case it stalls so she can try to coast to a safe spot to restart the car. She has almost been hit from behind which is a very scary and dangerous situation. She and I are always scared that we will be hit by someone, putting us and our grandkids in danger. I hope you can help us get these problems fixed, or a new car, before one of us is injured or killed. We will be more than happy to give you more details if you will call either my wife or me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- San Jose, CA, USA
Appears related to NHTSA action number: DP14004 problem: Sudden unintended and uncontrollable acceleration sudden unintended acceleration of our 2010 Chrysler Town and country touring was experienced on 2 occasions (8/2/14 and 12/5/14) nearly resulting in a serious accident on each occurrence. Both incidents occurred under similar circumstances. While traveling on a freeway @ approximately 65 mph bearing left (either to change lanes or on a curve ) and accelerating, the accelerator pedal drops to the floor with uncontrolled full throttle acceleration. Braking did not stop the acceleration and emergency evasive maneuvers were required to avoid serious accidents on both occasions. Shifting in and out of neutral several times was performed and eventually the accelerator returned to normal operation. I am unsure what caused the unintended acceleration to stop. Key information identical during both incidents: 1. engine oil was changed within days of each incident. Oil change reminder counter was reset using manufacturer reset procedure. 2. left turn signal was engaged. 3. traveling at approximately 65 mph when beginning acceleration (transmission downshifted). 4. throttle position was approximately 30-40% throttle to accelerate to pass or get up to speed after a curved freeway entrance ramp. 5. vehicle had been driven for approximately 25 minutes prior to sudden acceleration on each occurrence (however in two completely separate locations). 6. this occurred on 2 occasions with 2 different drivers. 7. both incidents occurred while on a freeway. 8. duration of incidents: Approximately 10-20 seconds. This appears to be a software bug (I am an it professional and electrical engineer by degree). This needs to be fixed immediately for the safety of my family and the general public.
- Leslie, MI, USA
Brakes shutter when applied. On 3 set of brakes. Engine quits at idle. Must put in park or neutral and restart. Engine cuts out while driving at various speeds then resumes. Took van to dealer with od code 1128 they could not find ant problem. Problem continued. I changed : spark plugs and wires O2 sensors map sensor problem getting more frequent.
- Ramona, CA, USA
- Maple Grove, MN, USA