10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
81,186 miles

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« Read the previous 20 complaints

problem #8

Feb 232014

Town & Country 6-cyl

  • 72,000 miles
Twice my vehicle shut off while driving on a city road at approximately 35 mph. There were no dash warnings other than the electronic stability control icon was lit the first episode. The radio was working, all other dash lighting appeared normal for a car in operation. I had been driving about 20 minutes, so the car was not "cold". the first time, I did not even realize the car had stalled until I noticed it was losing speed and then found the car was not responding to the gas pedal. I coasted into the right lane and turned onto a side street (that's when I realized I had no power steering, no brakes, and the car was truly stalled). I continued coasting to a stop. I then put the car in park and attempted to restart it. It restarted immediately, running smoothly, so I continued on my way home wondering what could have caused it to die like that? less than a mile later, it stalled again! this time I put the car in neutral and while cruising/coasting turned the ignition key to start to try and re-start the car. I then put the transmission back into drive to see if it had restarted, and sure enough I was on my way again. No other indicators of an issue on the dash. It has not happened since. I went out on an errand later that evening and the episode did not repeat. I am quite nervous to take it on the interstate. My gosh! what if I had been on the interstate (75 mph speed limit) turning a curve, no power steering, slowing to a coast and panicked as to what was wrong? I have an appointment with a mechanic day after tomorrow, but unless a code was thrown indicating an error, it seems to be a somewhat isolated event, or at least intermittent event. Definitely seems to be a safety issue.

- Kearney, NE, USA

problem #7

Sep 262012

Town & Country 6-cyl

  • 55,000 miles
The vehicle had a complete loss of power. This has had on multiple occasions. I cannot steer or brake or do anything. I cannot start it from neutral. I have to put it in park turn it off and restart it. It has happened while going down the highway and pulling out into intersections. I'm really afraid it's going to cause an accident. This starting happening after my the key fob recall work was completed. This is a major safety hazard.

- New Bern, NC, USA

problem #6

Dec 112012

Town & Country 6-cyl

  • 62,000 miles
The vehicle appears to be stalling while in motion. The steering wheel, brakes, and gas pedal all lock up leaving the driver unable to control the vehicle in any way. This has happened on at least 10 occasions. The local Chrysler dealership attempted to fix the vehicle, but was unable. Corporate was notified and sent out a corporate mechanic who was also unable to fix the vehicle. The vehicle has locked three additional times (since the last attempted repair) and both the dealership (who is now refusing to service the vehicle) and corporate (who have not returned calls or emails) have been notified. After conducting an internet search I see that this is not an isolated issue--it has been reported multiple times to the NHTSA as well as on other websites. This is a dangerous and defective vehicle. Chrysler has been notified of this defect on multiple occasions and is not doing enough to protect the safety of its consumers.

- Lusby, MD, USA

problem #5

Oct 282011

Town & Country 6-cyl

  • 30,000 miles
Van will just quit without warning while driving! this has occurred 5X now... last time we came approx. 20 feet from going off of the side of mountain! vehicle is still not repaired and almost 350 miles from home! Chrysler has been contacted and will not do anything about it! we are being forced to seek legal council at this time!

- Lagrange, KY, USA

problem #4

Feb 012012

Town & Country 6-cyl

  • 43,000 miles
This had happened several times since we bought this from the dealer. I would be driving and have no control over the van, I had to come to a stop and put it in park and then start it up again.very dangerous. My second complaint is a tire went flat less then a year of having the vehicle. I was told by the tire repair mechanic that there was a plug and these are 2008 tires and 2007 rims and that tube where the air goes in was brass and it should not be.he seemed to think they gave us used tire and rims on our vehicle. He said he has seen this where a dealer puts the newer rims and tires on another vechicle to sell it and us unsuspecting customers did not know they had been replaced.

- Puyallup, WA, USA

problem #3

Jan 052012

Town & Country

  • 46,200 miles
This is a rented vehicle from advantage rent a car phx. Model is 2010 Chrysler Town and country van with AZ plate [xxx] (I did not get the VIN). I was driving on a surface street at approximately 30-35 mph when the van suddenly lost all power. The engine shut down, the instrument panel went completely dead (speedometer dropped to zero and all gauges went dark), the radio went dead, and power steering and braking were non-functional. I did not attempt to restart the vehicle while moving because the shifter positions are unmarked and the gear indicator along with the entire dash panel went dark. I was able to pull the vehicle on coasting power into a parking lot with great difficulty due to the lack of power steering and braking. Once I was safely stopped. I put the gear shift back into park, removed the electronic key fob, reinserted it and restarted the vehicle. The vehicle returned back to working order - the engine started and the all dash panel controls returned to normal operation. I consider this a very serious and potentially life threatening safety problem. If this same thing had happened to me the prior evening when I was driving down a steep winding mountain road at 70 mph at night with no road lighting, the consequences could have been deadly since I would have lost all vehicle lighting, instrumentation, and power controls. Because of the suddenness of the failure, I suspect this was an electronic failure and not a mechanical failure - akin to your computer crashing. However, you computer does not crash while you are going down the road at 70 mph. Please investigate this advantage rent a car at phx rental terminal. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bellevue, WA, USA

problem #2

Mar 142011

Town & Country

  • 28,000 miles
The vehicle will randomly stall while driving. The vehicle shuts down and power steering is gone. One one occasion the key in the ignition actually moved to the acc position

- Grosse Pointe Woods, MI, USA

problem #1

Feb 062010

Town & Country

  • 16,052 miles
The contact owns a 2010 Chrysler Town and country. While driving at various speeds the alignment needed to be adjusted. The vehicle pulled to the left each time the vehicle was driven. The vehicle was taken to the dealer at least three times for to be repaired and they could not duplicate the problem. The manufacturer was called and a representative also inspected the vehicle and found no problem with the alignment. He stated that was the way the vehicle should be driven. The failure mileage was 16,052.

- Kearney, NE, USA