The contact owns a 2011 Chrysler Town and country. The contact stated that the vehicle was parked when he heard a hissing sound followed by a loud bang. The contact observed a shock from the rear lift gate be spewed from the vehicle. The failure dented the rear fender and fractured the rear passenger side tail light. The rear lift gate stopped working prior to the failure. The dealer stated that they never heard of one of the shocks exploding before. The failure and current mileages were 14,000.

- Aramada, MI, USA

I started our 2011 Chrysler Town & Country, stepped on the parking brake pedal to release the brake. When I got to 65 M.P.H. the hood started shaking. I realized that when I released the parking brake that my toe must have tripped the hood release lever. This is a safety design flaw in that the hood release lever should not be located directly above the parking brake pedal. I called the Chrysler customer assistance center at 800-247-9753 to report this problem 7-6-2012. The reference number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Windsor, CO, USA

Engine noise. Compared to our old van, the sounds from the new van engine are louder. I noticed when we bought the 2011 van in January, that it does not have a sound insulated hood. Today when driving a 2010 loaner T&C - from the local dealer when our transmission was being serviced - the 2010 has a piece of insulation on the underside of the hood. The 2011 model does not have this insulation and is noisier. Is this a cost cutting effort? nothing like trying to please customers to help future sales.

- Faribault, MN, USA