10.0
really awful- Crashes / Fires:
- 2 / 6
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,313 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/14 when the consumer arrived at the dealer, to have the part replaced, she was informed the part was not available. Updated 01/25/16
- Nashville , TN, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available to schedule the recall repair appointment within a reasonable time frame. The dealer disconnected the rear quarter vent window switch several months ago. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. MA 10/19/15
- Raeford, NC, USA
Car cranks but will not start. My tipm is faulty in my 2011- Chrysler Town & Country @53896 miles causing our vehicle not to run. We were lucky that this issue did not occur while driving on the highway with my children. Chrysler charged $395 in labor and $22 for the part plus tax. As you are probably already aware, this fix was not permanent; yet the dealership says "all 'work is completed". no you did not fix tipm; just "installed external fuel pump relay". we would like our vehicle restored to its original condition.
- Spring, TX, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. The failure mileage was 85,000. MA 10/16/15
- Kalamazoo, MI, USA
Car will turn over but not start. Had it towed to a dealer while away from home on a family road trip. After several hours of waiting the dealer said the problem was a fault with the tipm and that it would need to be replaced at a cost of over $1100 dollars. I have no other alternative, but what an expensive repair.
- Merritt Island, FL, USA
The contact owns a 2011 Chrysler Town and country. The contact stated that the window failed to open. In addition, the contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 64,320.
- Philadelphia , PA, USA
The contact owns a 2011 Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the vent window switch was repaired; however, the blind spot sensors and the back up camera connected on the same wiring harness failed. The approximate failure mileage was 71,019. The VIN was not available.
- Perth Amboy, MP, USA
We can not get Chrysler to order parts and repair the recall for the rear quarter vent window switch. This is recall P25/NHTSA 14V-234. They never have the parts and are not willing to order the needed parts for the recall. They suggest calling them weekly to see if any part came in that week.
- Roswell, GA, USA
This is a recall that I received a notice about 8 months ago. The vent window switch I go to the dealer & they say they have not received the parts.a year is a little long to wait for parts.
- Bronsonl, FL, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. MA 10/25/15 the consumer stated the parts were replaced. Updated 11/03/15.
- Villa Grove, IL, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Decatur, IL, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Royal Center, IN, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Kernersville, NC, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Grandville, MI, USA
The contact owns a 2011 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable time for repair. The contact received the recall notice in March of 2015. The dealer stated that the manufacturer provided one part per week. The manufacturer was not notified of the issue. The contact did not experience a failure. The VIN was not available.
- Bringhurst , IN, USA
The contact owns a 2011 Chrysler Town and country. The contact stated that while parked, a strong burning odor emitted from the vent window switch in the driver's door arm rest. There were no flames visible. The vehicle was taken to the dealer, where the vent window switch in the door arm rest was disconnected. The VIN was included in NHTSA campaign number: 14V234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unavailable. MA 10/15/2015
- New Bern, NC, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- East Sparta , OH, USA
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- East Templeton, MA, USA
This is in regards to a safety recall. For the rear quarter vent window switch. After talking to johnson and sons 1910 West grand ave., Wisconsin rapids, wi 54495. (888)544-6369 twice for an appointment I was told there is a two year wait!!!! since then the switch stopped working. The vents had to be manually closed. And now do not work at all. This not an acceptable or reasonable time to wait for the part. I could fix it myself if I had the part. Please check into this matter. Thank you.
- Wisconsin Rapids, WI, USA
- Philadelphia, PA, USA