10.0
really awful- Crashes / Fires:
- 2 / 6
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,313 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle would suddenly shut off without warning. On several occasions, the vehicle would not immediately restart. Additionally, on occasions, the vehicle could not be started after being parked for several hours. The cause of the failure was not yet determined. The local dealer was notified of the failure however, the manufacturer was not yet contacted. The failure mileage was 70,000.
- Bloomington, IL, USA
I don't know much about vehicles. So when I get the obd scanned to make sure things are good to sell my van and it throws back many error codes, I was surprised. I thought the vibration/shaking was minor or just because I only had 4 out 6 engine mounts replaced. I was told the tipm was bad, the transmission, the tire pressure sensors don't work. The eco drive doesn't work. I was told that there was a problem with mine that was recalled but only on half of the vehicles and my vin wasn't one of them recalled even though it's the same problem. I was told the main fuse panel under the hood needs replaced. From what I was told, all the needed repairs will cost about as much as I paid for the vehicle itself. There have been lights on the dash since a few days after I bought it but the obd didn't want to put out any reading. I named her Christine because she seems to have a mind of her own. The rpm's go sky high whenever they feel like it so I often have to pull over, turn it off and wait about 5 minutes. I didn't know where to turn to get help with this before it nickel and dimes me into the even more poor house.
- New Port Richey, FL, USA
My tipm is failing slowly. My starter is pulling way to many amps when starting. I've changed it twice. My fuel relay has failed. A lot of the times when I start my car I have an icon for my ABS sensor come on and the only way to get it off is to pull over and restart my car. When the light is on on my dash. My car won't drive over 60mph and my rpms will run high and when you let off the gas while it's doing this it will take you almost to a stop within seconds. My check engine light never goes off. And no matter how many times it gets tested and reset it comes back within hours. So my auto start never works. Sometimes when I start my car I can't get my seatbelt alarm to stop singing so I have to pull over and restart. It all leads back to this tipm (electronics board below the fuse box). I've had it priced at 1300$ to fix it. But turns out it's the most common issue with this year of this van. Please help!
- Vidor, TX, USA
I just bought this vehicle secondhand the indicators for vehicle to close are on the airbag light is on the seats don't go up and down as supposed to they just make a noise and both passenger and driver side rear doors don't open and the windows don't go up or down my VIN number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- West Valley, NY, USA
2011 Chrysler Town and country with 114,212 miles. While parked, the car acts and sounds like it wants to, but will not start. Took it to the dealership and was diagnosed with a bad tipm (totally integrated power module) and fuel pump relay. This is a known issue and the same issue in recall P54/NHTSA 14V-530 for the durango and Grand Cherokee lawsuit settlement but for some reason the Town and country and other Chrysler petitions were denied. After talking to Chrysler, they only suggested that I keep my receipts in case it was accepted as a recall but would not give any financial help on a $1400 repair bill.
- Greenville, SC, USA
The contact owns a 2011 Chrysler Town and country. The contact stated while driving at various speeds, the vehicle shut-off without warning. The contact was able to restart the vehicle soon after failure. The contact had taken the vehicle to davis Chrysler Dodge Jeep Ram (464037 E state rd 200, yulee, fl 32097) where he was informed that the vehicle was not under recall. The contact also spoke to jacksonville Chrysler Jeep Dodge Ram (11101 nurseryfields dr, jacksonville, fl 32256) and was provided the same information as the other dealer. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 152,000.
- Fernandina Beach, FL, USA
When driving on highway vehicle would turn off and sometimes turn back on in a short period of time. Vehicle will not start. There have been hundreds of times that it has done this. Happens at various times.
- Yuma, AZ, USA
Lost power while driving on highway. Towed home. Tried to start and wouldn't turn over. Could only start in nutural drove to dealership coukdnt turn off or wouldnt start. Diagnosed as the tip went out.
- Waterloo, IA, USA
When locking and unlocking door loud buzzing sound
- Camden, IN, USA
This must be a recall concern. Chrysler really needs to step up and take care of this tipm issue. The most common problem was a defective tipm that prevented the engine from starting. This van fails while the car was being driven. Today 1-4-21, the van is again at the dealership for repairs for the same issue again and again I can't believe it. The Town & Country would be running smoothly one day and fail to start the next day. Why recall concerning them was never issued"??"
- Davie, FL, USA
There is a buzzing noise in the rear passenger side door that happens sometimes when I open the front passenger side door or unlock the doors. This happens when the vehicle is stationary.
- Storm Lake, IA, USA
Vehicle intermittently won't start and is stalling out / dying when going down the highway
- Sheldon, IL, USA
The contact owns a 2011 Chrysler Town and country. The contact stated while driving 30 mph, the vehicle loss power steering assist and became difficult to steer. There was no warning light illuminated. The vehicle was taken to newberry motors, Inc. (1227 newberry ave, newberry, mi 49868, (906) 293-5104) to be diagnosed. The contact was informed that the totally integrated power module (tipm) failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA for assistance with filing a complaint. The failure mileage was approximately 140,000.
- Curtis, MI, USA
The "wireless ignition node receiver" on our 2011 chysler Town & Country broke in October 2019 (with under 100,000 miles). This is where our key is inserted to start our minivan. The minivan stills starts and shuts off, but the key won't stay in the ignition. Unfortunately, we don't have the $400-500 needed to replace the ignition receiver. The dangerous part of this is that the key pops out at random times, while we are driving. The key pops out and lands on the floor underneath our feet while we are driving. Sometimes this happens when we are driving on the freeway at freeway speeds. This action is enormously distracting and could potentially cause an accident. Sometimes, we are forced to start the van with the key and drop the key into the console, but then we have to go hunting for the key in order to shut the van off. Apparently, these ignition nodes are known to be problematic in minivans just 2 or 3 years older than ours, and recalls have already been filed for those years. We are wondering if and when the recall for our 2011 van will catch up to the problems these minivans are having.
- Columbus, OH, USA
My wife was driving our vehicle down a county road at about 40 miles per hour when suddenly what seemed like all of the indicator and warning lights lit up on the dashboard. She pulled off into a neighborhood to try and turn around to drive the vehicle back home. As she came around the circle drive of the neighborhood and approached the stop sign before the county road, the vehicle completed died. The key would not come out of the ignition it was so dead. We had the vehicle towed to a dealership's service department. The problem was diagnosed as a bad totally integrated power module (tipm). The unsafe condition was that the vehicle could have completely died and lost all power, including power steering, power brakes, etc., while driving on a county road at 40 miles per hour in traffic, if my wife would not have immediately pulled off the main road into the neighborhood. While waiting for the vehicle to be towed, I had to wave on traffic exiting the neighborhood and it created an unsafe situation for traffic coming in to the neighborhood at the same time.
- New Palestine, IN, USA
Tipm is causing my van not to start, stalks going down the road
- San Pierre, IN, USA
Entire van shuts off! this is exactly like the recall from one year earlier, it's the same problem. Why won't they increase the years on this and save some problems.
- Simpsonville, SC, USA
Vehicle will shut off with no warning. Engine is off. All power is lost. This is very difficult when driving due to loss of power steering, power brakes, engine power etc. The car will restart with no issues shown on the fault codes. Obd has no record of a problem. Very intermittent, very dangerous. Seems the same as the recall that covered up to the previous year. Many people claim the same issue.
- Simpsonville, SC, USA
Car shut down while driving. There was no lights or power. It started on a jump, but began smoking. We replaced the battery, but it starts smoking every time you run it and the battery light stays on. I had it towed, as it isn't safe to drive. The mechanic checked the alternator, but it is good the mechanic says it must be the computer and said it would have to be towed to the dealership/
- Erie, PA, USA
- Indianapolis, IN, USA