The External Fuel Pump Relay has failed causing stalling conditions while driving and starting problems. Along with that, it has drained the battery due to not turning the fuel pump off after the car is turn off. The part was recalled on the Jeep and Durango models with the same 3.6L engine. There have been many reports of this online with Town and Country and Dodge Caravan models with the 3.6L and 5.7L engines.

- Beaver Falls, PA, USA

FUEL PUMP RELAY STICKS AND CAUSES BATTERY TO GO DEAD. FILED COMPLAINT WITH CHRYSLER IN 2021. THEY EXPLAINED THERE IS AN ISSUE WITH THE TIPM IN MULTIPLE VEHICLES WITH THE SAME FUSE RELAY BOX WHICH COULD CATCH FIRE. MY 2012 WAS NOT INCLUDED BECAUSE NOT ENOUGH COMPLAINTS. DOES NOT MAKE SENSE. ORDERED CHRYSLERS RELAY BYPASS KIT FROM MULTIPLE OUTLETS INCLUDING OEM CHRYLER PARTS DEPARTMENTS ONLY TO GET CANCELLED DUE TO AVAILIBILITY FOR ONLY RECALLED VEHICLES. MY VEHICLE SHUTS OUT RANDOMLY AND WILL NOT START. THE FUSE BOX FINALLY DID START SMOKINING AT THE FUEL PUMP FUSE #25. i HAD TO ORDER A COMPLETE TIPM NOW BECAUSE IT DAMAGED THE CIRCUIT BOARD.ALSO, WHY IS THERE NO RECALL ON THE FLEXPLATES (FLYWHEEL) IT SHATTERED AT THE CRANKSHAFT BOLTS

- Old Lyme, CT, USA

Bad relay module: 1. Battery drained while parked in garage overnight, multiple occasions. 2. Fuel pump continued to run and make noise when the vehicle is shut off. 3. Chrysler dealer performed diagnosis and confirmed that the TIPM require replacement, replacement part will take additional two months to arrive. 4. Engine stalled while making low speed right turn at high traffic intersection and nearly caused accident with children onboard. Likely caused by shut off fuel pump. 5. The vehicle is absolutely unsafe to drive and require immediate repair.

- Ellicott City, MD, USA

I was driving my 2012 town & country van on the expressway and the van started slowing down and were jerking backwards and forward it was trying to shut off. I became very afraid for my children safety as well as mine. Ignition switch was stalling while I was driving. The car behind me was driving so fast, that I had to pull off the expressway before me and my family would die. This should be a recall so other family member would not die. Bad ignition switch can cost a family their life's. Please look into this I thank God that me and my kids are still alive. I would like to have a recall on this item( ignition switch) before it cause someone life. Please fix my van. Thank you

- Monclova, OH, USA

It's the timp the big black box with all the fuses in it I have had so much problems with it it messed up the alternator and the battery and the doors and the fule pump now I have to get a new box and a fused pump because it won't start at all now it have quite on me while I was driving before it broke all the way down I don't know why they ain't a recall on it yet

- South Charleston, WV, USA

Vehicle shuts off with no warning. Doors have opened on their own. Just got out of shop as could not start the vehicle or lock the doors. This has been a dangerous experience. There was a recall for this Wireless Ignition Node Module on 2008-2010. I believe this recall should be extended to the 2012 also.

- Olmsted Twp., OH, USA

THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC, WHO ORIGINALLY DIAGNOSED THE FAILURE AS A FUEL PUMP RELAY FAILURE. THE FUEL PUMP WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MAP SENSOR WAS REPLACED AND THE FAILURE RECURRED. THE VEHICLE WAS THEN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY AND NEEDED TO BE REPLACED HOWEVER, THE PART FOR REPAIR WAS NOT AVAILABLE. Garden City Jeep Chrysler Dodge Ram (283 N Franklin St, Hempstead, NY 11550) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE VEHICLE FOR AT LEAST ANOTHER MONTH. East Hills Chrysler Jeep Dodge Ram SRT AND Westbury Jeep Chrysler Dodge RAM Service & Parts (111 Bond St, Westbury, NY 11590) WAS CONTACTED AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED AND REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RELATED THE FAILURE TO NHTSA Campaign Number: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 225,000.

- Glen Cove, NY, USA

Car shut off while driving and no indicate any engine light. Very dangerous almost crash w my 4 kids in car. I wanna now if I can sue the Chrysler companies

- Orlando, FL, USA

Vehicle shuts off while driving shutting down all power controls

- Paris, TN, USA

When trying to start start button is pushed, van turns over, starts for ~2 seconds and shuts off. Takes several tries to get it to completely start and continue running. Also when turning van off. Push button, van stops running, however, it switches to accessory and takes several times pushing button to switch to off and stay there. Vehicle is on level ground and stationary parked position. This has been going on for a month off and on. Recently the last week.

- Williamsport, PA, USA

I have problem with my 2012 Chrysler Town & Country fuel pump raly the fuel pump keep running when the car off. Some company recall for the same problem

- Philadelphia, PA, USA

The van would not crank when I got ready to leave work. I waited a bit, put my halo charger on it and it cranked. The next morning it would not crank. It would turn over but not start. We had it towed to a mechanic who kept it for 4 days and told us we needed to take it to the dealer. We were told that it was the tipm, $1600 to replace, but $400 to do a bypass.

- Beaufort, SC, USA

Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks. The vehicle was in a stationary position. The ignition switch is operated by a key fob. The ignition switch is getting worse. It takes more tries to start.

- Tonopah, AZ, USA

When I'm driving the rear hatch opens I have to pull over to close, I have replaced this once it cost me $300 & it is doing it again the machanic said it is the computer I called where I bought Y car they said no recall, the back heater also smells like burning wires has stared to smoke on me as well, , I have to tie the rear door at this time which still opens when I am driving I have my grandbabies in the car makes me very worried on this

- Stafford Springs, CT, USA

The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle failed to crank or start on several occasions. The contact stated that the vehicle to accelerate to highway speeds. Additionally, after switching the ignition to the off position, the vehicle remained running. The contact took the vehicle to a certified mechanic who diagnosed that the fuel system failed and the tipm needed to be replaced. Autoland Chrysler Jeep Dodge Ram (170 route 22 East, springfield township, NJ 07081, (800) 288-6526) was contacted and informed the contact that the vehicle was not included in NHTSA campaign number: 14V530000 (electrical system). The manufacturer was made aware of the failure and informed the contact that neither the VIN nor the year/make/model were included in the NHTSA campaign. The approximate failure mileage was 57,750.

- Staton Island, NY, USA

The van will just shut off while driving. I have been keeping track in the last 4 months it has shut off completely 32 times while in motions sometimes starting right back up other times takes so cranking to get it to turn over. Last Wednesday 10/14 the car shut off while I was driving my kids to school in a 45 mph zone and the van went right off the road luckily no damage and no one being injures. If that was on the highway it would have been a lot more dangerous. I did some research and found that many of this year have the same problem. Also the sliding power doors will not shut and stay shut without holding them with pressure to close they also will close randomly and almost closed on my 4 year old in it luckily I was able to put my body in the door so she did not get squished. I can give me detail on either if you need any.

- Preston, CT, USA

Engine shuts off while driving and all electrical goes out while driving. Typically van restarts fine but does it again while driving.

- Avon Park, FL, USA

It started with my wipers continueing to run and when the engine was turned off. The tipm was diagnosed by two machanics as being the issue. In waiting to have the funds to have the tipm replaced my car is now shifting into drive 2 and drive1 on its own while I was driving. I have seen several other complaints about other owners having the same safety issue.

- Fredericksburg, VA, USA

Upper top engine camshaft rollers are defective also electronica fuel injection problems followed by faulty dash temperature gauge also driver side seat has a defective left side motor with faulty seat belt holder

- Baltimore, MD, USA

Ignition switch failure. Won't start have a hard time getting to key to turn the engine over have to wiggle and press hard to start. Takes a long time to fiddle with in order to start.

- Clinton Twp, MI, USA