I reported a strange sound to my trusted mechanic, and his tech quickly affirmed that the fuel pump was still operating even with the vehicle turned off and keys removed from the ignition. They told me without skipping a beat that this was a tipm malfunction. They were confident that this was a common problem and that certainly there would be a recall through the dealer. However, there has not been a recall issued for this problem on this make, model, or year of this vehicle. I have read around the web, and it does indeed sound like a common problem Chrysler Town and country minivans made between 2011 and 2013 (mine's a '12). It seems to be happening to a lot of people who, in good faith, trusted the Chrysler brand. It also seems like this problem carries with it very significant risk of dangerous malfunctions: Vehicle stalling at high speeds, vehicle fire, other damage to vehicle that could be avoided if the tipm were replaced. Chrysler, do the right thing: In good faith, protect your customers. It will be far cheaper for you to issue a recall on the front end than to risk dealing with a class action suit that arises as a result of customers suffering injury or, god forbid, death because you didn't take care of business. In the long run, your bottom line will be healthier if you stay out of the tragedy segment of the national news (think takata airbags and Toyota brakes).

- Nashville, TN, USA

Replaced alternator two times within a year and now need a third. Started June 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time July 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we are December 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.

- Gwynn Oak, MD, USA

Van has had very few problems, I have reached approximately 190000 miles and started having the stalling while driving issues that others have also reported. There are no indicators or pre warnings on dashand actually takes a few seconds to realize the car has shut off. After it happened the first time, my mechanic suggested to start with a full tune up as no codes were coming up. It has happened twice since. It is a terrifying problem, to just have car stop at random with no warning at any speed. 3 times...1st in motion city street going straight, 2nd time in motion city street right after making a turn, 3rd time on highway slowing down to turn. Why is this not part of the recall R09 for durangos/Grand Cherokee" I can no longer trust to have my kids in this car that is designed for families...how do I know the replacement parts will be safe"

- Brookfield, OH, USA

Sometimes the van will start sometimes it won't. you get in press brake and push the push start and it won't start.

- Oklahoma City, OK, USA

Multiple times the vehicle has stalled and completely shut down while in use. My father had it stall twice while on the freeway at freeway speeds. I have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward. We also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running. We had to park, turn it off, and restart the vehicle which cleared the issue in that moment. This is extremely dangerous as the vehicle completely turns off while you are in the middle of using it! we have our babies in these vehicles while we are using them! I have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work. This is unsafe and needs to be investigated as a larger issue with this vehicle. I'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.

- Circle Pines, MN, USA

On our 2012 Town and country, we had replaced tipm on 2/18. After replacement, vehicle would still turn off in mid-drive, not turn on at all nor turnover many times. I believe it's a huge safety issue to not have any codes show up, the dealer after replacing tipm ( parts and labor $1400), they can't find issue which causes a large safety concern as my girlfriend and children are left to drive a vehicle that can intermittently turn off mid drive. It seems manufacturers know of this problem but no recalls have been issued nor a fix.

- Diamond Bar, CA, USA

At first it used to kill the battery overnight. Now fails to start. No warning lights. No check engine light on.

- Lakeland, FL, USA

I have been having years of problems with this vehicle. Shortly after purching it in 2015, the climate control unit started (and continues) to turn on randomly whenever it wants to, the A/C stopped working completely, and the blind spot sensors are on 100% of the time. More recently, the vehicle kept having to get jump started every morning for about 2 weeks until finally it wouldn't turn over at all. I have replaced the battery 3 times, the alternator twice (the first time after the vehicle stalling out on a major highway a long way from home), the fuel pump was just replaced, and then I find out from the garage that changed the fuel pump that the tipm needs to be replaced. I am now currently waiting for a new tipm from the dealership. I have been without a vehicle for 3 weeks now as this part is on back order. This vehicle has cost me thousands of dollars in the short time I have owned it and has been very unreliable for me and my family, including 3 children.

- Amsterdam, NY, USA

1) -stereo and navigation system on end off 2) - warning light's turn on on the board and run out of power 0 power 3) - injeccion problem

- Pomona, CA, USA

I was driving on the freeway with 2 small kids in the car and a semi right behind me when my van completely shut off nothing was working. After what seemed like an eternity all the power was restored and I was able to drive to off ramp and stop. There was no warning and no lights showing a problem. Van is currently inthe shop diagnostic test showed no error code. Me and my kids could have been killed along with others as I had no control. Currently awaiting reports from mechanics.

- Sacramento, CA, USA

All sorts of electrical issues. Passenger side rear door slides open randomly when starting car or unlocking doors. Tailgate opens randomly the same way. Tailgate has opened when car was put in reverse to back up. Passenger rear door no longer locks. If car is locked and alarm enabled, that door will still open and alarm goes off. Fuel pump comes on when car is turned off, draining battery and damaging fuel pump. Fuel pump shut off while driving down road, and also while sitting at red light, causing car to turn off. Replaced oil sensors, fuel pump, crankshaft sensor; had house of voltage and circuit tests done on vehicle trying to determine root of electrical problems. After 9 months of trying to figure out what is wrong with vehicle and pouring money into it, finally discovered that faulty fuel relays in tipm were common in Dodge from 2011-2013. Some models were issued a recall, but not the Chrysler Town and country. Repairing tipms is pricey. Fuel pump issue is now solved but all other electrical issues remain with doors and tailgate. Heater has also randomly turned on. Rear ac/heat has come on while driving down road even though rear system was turned off.

- Royse City, TX, USA

Electrical has been malfunctioning from rear view window detectors, reset camera, door locks, auto start, and now door latches. I have to manually place key to start van, and now the heater turns on randomly, and the door opens without being anywhere around the van, and it locks and unlocks randomly, sometimes with kids in it with the keys too. I can't go anywhere without coming out to parking lot and doors are open. It will sit in our garage, honking, locking and unlocking, doors opening and closing, with no one touching the key or near it. I had repair twice at a dealership, bob thomas dimension Ford, who charged $1200 with no fix, and could not keep going without a vehicle. Now it feels unsafe to even drive. The consumer stated Chrysler declined to fix the recall.

- Chururbusco, IN, USA

Car will be moving and automatically shift to a different gear and something going on electrically with car. As well it shakes a great deal

- Saint Paul, MN, USA

Car would not start from park. Towed to dealer. Diagnosis, win module bad. Why is there no recall on the 2012? it will cost about $1500 to fix. In addition, this is a safety issue. The right rear sliding door will not lock. This seems to be an issue when I looked online. The doors either do not lock or lock and are unable to open. Again a problem with the computers.

- Mobile, AL, USA

The van has turned off completely on the road and in the middle of the freeway several times. The van will turn on, but as soon as you let the key go, it will turn off.

- San Diego, CA, USA

This situation arises while driving and while stopped. The passenger sliding door kept locking or unlocking; sometimes door refused to close. On Jan 22 2018 I had it repaired at Chrysler dealer at a total cost of $1004.85; mileage was 84,226. Mileage is now about 108,000 and the door is acting up again. Now I have to lock it manually, which means that if I don't then that door is unlocked while driving. If I lock it then when I stop and try to get the grandchildren or aging uncle out I cannot open the door and I have to hope this is never an emergency situation

- Cape Neddick, ME, USA

The blind spot detection system is mal-functioning and was beeping intermittently. I took it to the dealer and they said it would cost around $3K to fix it. At the time it was intermittent and I was not going to fix it now it is non-stop and intolerable and dangerous as it is not performing its intended safety function and causing a distraction. The design allows this piece to get water in it and quit working. I believe this is a design flaw and a safety issue and Chrysler should fix it. Additionally, it appears many people online have had the same problem. Some handy people have fixed it themselves by replacing the sensors at a cost far less than $3K. I think this should be investigated please. Thank you.

- Framingham, MA, USA

Our vehicle will randomly turn off while driving. This has been happening for over a year. We took our vehicle into the dealership. They looked for codes in the computer to help fix the problem but they said no codes were generated so there was nothing they could do. They suggested, when it happens again, come back to the dealership immediately so they can look for codes. We did this and they found nothing. Their next suggestion was to leave the vehicle with them for a couple of weeks so they could drive it and try to see if it would happen while they have it. We did that and they found nothing. Their last suggestion was to wait for it to get worse. There is the problem. They are asking us to drive a vehicle that we know shuts down while driving. It has happened while driving on the highway, it has happened while driving on a busy street during rush hour. Fortunately, we were able to pull over safely to restart the car. The concern is this situation is so random it may happen when we can't pull over safely and us or somebody else gets hurt. We have looked online and have found that others have experienced similar situations. It is awful that nobody has a way to fix this family vehicle until it gets worse. We feel we are forced now to get rid of this vehicle.

- Kalamazoo, MI, USA

The contact owns a 2012 Chrysler Town and country. The contact stated that the air conditioner failed and the front passenger and rear vents would not blow out cold air at all. The driver's side vent blew out semi cold air; however, the vehicle's temperature remained hot due to the failed air conditioner. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 103,000.

- Fort Mill, SC, USA

Trouble starting, battery light and all dashboard lights on car kept reving up and down heater was in full blast and would not turn off windows would not open and I could not put car in neutral to get towed and had to be dragged also the trunk would randomly open when I would walk outside. All O this happened while the vehicle was running and I was driving down the road. Except for the trunk opening and closing, that would happen when I would walk out to the parking lot it would randomly be open. I had to have it towed and since they couldn't put the vehicle in neutral it was dragged out of the driveway. It was so hot I almost passed out since the windows would not go down and it was blowing 82degrees on high in 85 degree temperature outside. The Chrysler dealership said it is the tipm gone bad and it also now needs a new battery and alternator because it was all ruined. $1996 +tax. It is still at the service department. Because I have not been able to pay for it. Now I see that there have been recalls for the tipm on numerous Town and country vans.. why wasn't mine listed and it is doing the same thing?

- Ocala, FL, USA