10.0
really awful- Crashes / Fires:
- 3 / 6
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 24,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I press the start power button, the car will start and then cut off immediately. This happens repeatedly and then sometimes not at all. Sometimes, I turn off all of the electronics in my vehicle and then try to start it to see if this helps. Seems to have no rhyme or reason why it just won't start. I have searched the internet and found many other people reporting this same problem with their vehicles from Chrysler all the way back to 2011.
- Orlando, FL, USA
Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks.
- Edinburg, TX, USA
The tipm is junk. I have taken 3 places to be checked and the fix is $1000 for a vehicle that has 37,400 miles on it. It started after the original 36,000 miles of course. It will randomly not start in the mornings or after it sits for 8 hours. It's awful. It's become a vehicle that you can't trust.
- Lebanon, IN, USA
Tipm shorting out. Would not start after long trip.
- Elkton, MD, USA
Not sure the problem, but when the push button start is used it sometimes wont start even though it is trying to turn over. Checking the internet I see lots of people are saying its the new computer board. This could be a problem if I have my wife out on a trip and the board or whatever it is fails. Also could be a fire hazard if its fuel related.
- Aubrey, TX, USA
Vehicle is 3 years old however we purchased it 1 year ago. We have had electrical issues multiple times since purchase. Dash lights will illuminate which include, electrical light, batter light, gas light, check engine light, tc light, and ABS light as well as wipers will run even though wipers are off. Dealer wants to hook us for $1000 repair.
- Cudahy, WI, USA
Tipm fuel relay went bad not allowing fuel pump to get power and start vehicle. Dealership denied me buying repair kit cbwpr091aa because my vehicle has not been recalled. This is a 16 dollar fix. Instead they tried selling a whole tipm @ $869. Chrysler needs to recall these vehicles and fix this. I'm fortunate enough to have the know how to do it myself and bought the part online and did this myself.
- Missouri City, TX, USA
My console stopped working and my front blower stopped working. The console finally started working but the blower is still going in and out. I have 52300 miles. This happened while driving on the city streets. I was driving with my children next day it was raining and window fogging and the blower cut out I could not see clearly and almost crashed.
- Noblesville, IN, USA
The contact owns a 2013 Chrysler Town and country. While driving 71 mph, the vehicle stalled without warning. In addition, the electrical system malfunctioned and caused the power locks to lock and unlock automatically. The vehicle alarm engaged on its own on numerous occasions. The vehicle was taken to be repaired, but the dealer could not duplicate the failure. The manufacturer was not made aware of the issue. The failure mileage was 51,000.
- Hannibal, MO, USA
It's been in excess of 2 years trying to get Chrysler recall P25 fixed...no contact to date.
- Boca Raton, FL, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bensalem, PA, USA
While driving at about 15 to 20 mph the engine shut off with no steering assist or braking aid or anything powered. After coasting to a stop and shifting into park the engine started normally. There were no warning lights or other indicators of a problem. It was like the switch had simply been turned off except that it was physically still in the run position and had to be turned to off to attempt to restart the engine.
- San Diego, CA, USA
While in motion on a highway everything shut down. No spedometer, no tv, no windows, no blinkers, no ac, no brake lights, no headlights. Everything that was electrical was off. The engine was still running. All warning lights were on the dash and it also said no bus,
- Kissimmee, FL, USA
The contact owns a 2013 Chrysler Town and country. The contact stated that the remedy for NHTSA campaign number: 14V234000 (electrical system) was completed in 2015. The contact indicated that while operating the vehicle, the odor of burning smoke was present before smoke was seen inside the vehicle coming from under the rear driver side. The vehicle was towed to the dealer who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 28,000.
- Chapel Hill, NC, USA
The contact owns a 2013 Chrysler Town and country. While driving 55 mph, the vehicle stalled without warning. The vehicle was restarted, but the failure recurred numerous times. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unavailable.
- Hope Mills, NC, USA
Safety feature blind spot monitoring system won't shut off, started to keep warning lights on when driving vehicle and they won't shut off.
- N Billerica, MA, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Iuka, MS, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- London, OH, USA
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Lake Worth, FL, USA
- Franklin, TN, USA