10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
35,321 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Jul 082020

Town & Country

  • 127,150 miles
The sliding door on the driver's side will sometimes start opening and closing, as if it is attempting to re-latch. This has happened when the car was in motion and had traveled over a bump. This has also happened when the door is closing but does not seem to be able to latch properly.

- Brownsburg, IN, USA

problem #10

Jan 312020

Town & Country

  • 98,000 miles
The passenger side sliding door lock stopped functioning trapping my child inside. We had to move the vehicle due to where it was parked as we could not exit on the driver side door. The door actuator jammed and pulling the door handle would not release the lock. After forcing the lock actuator to release the actuator still acts up and makes a buzzing sound. This appears to be a common issue on the 2014 through 2016 Town and country as I've encountered hundreds of other posts about this same issue. Had there been an emergency it would have been impossible to exit the vehicle on the passenger side for the rear passengers.

- Henderson, NV, USA

problem #9

Dec 142019

Town & Country

  • miles
Passenger sliding door is buzzing any time the car is unlocked remotely, using a switch, or a button. Now continuously buzzes any time a door or door lock is activated.

- Cypress, TX, USA

problem #8

Aug 192019

Town & Country

  • 67,000 miles
The passenger side sliding door tries to open and close repeatedly without success. This causes the external lights and and turn all lights to constantly go off and the van to ding like a door is opening. Once this starts, it does not matter if the car is parked, driving, on, or off.

- Metamora, IL, USA

problem #7

Dec 132018

Town & Country

  • 90,000 miles
The contact owns a 2014 Chrysler Town and country. The contact stated that the sliding doors and trunk randomly opened when the vehicle was parked. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.

- Boca Raton, FL, USA

problem #6

Sep 212018

Town & Country

  • miles
The drivers side sliding door does not open its shut close and it won't open and the driver seat does not go back or forth this just started happening the seat stop working in augast and the door locked shut 2 weeks ago it's a concern for me why does it do that

- Lakewales, FL, USA

problem #5

Jun 172018

Town & Country

  • 86,000 miles
My van was parked in my driveway. I got in it and turned it on. I went to unroll the driver side window and I heard glass breaking. The entire driver side window slid down into the door frame and would not roll back up and I heard the glass breaking on the way down.

- Liberty Township, OH, USA

problem #4

May 242018

Town & Country

  • 82,388 miles
Air bag warning light stays on. Hood paint bubbling. Stow and go seats shake and vibrate on interstate. Brake rotors still rattle vibrate even after new mopar calipers and rotors replaced.

- West Jefferson, NC, USA

problem #3

Jul 012015

Town & Country

  • 54,400 miles
The contact owns a 2014 Chrysler Town and country. The contact stated that the air bag warning indicator illuminated. In addition, a black panel detached from the vehicle independently while being operated at highway speeds. The vehicle was taken to new holland auto group (508 w main St, new holland, pa) where it was diagnosed that the air bag assembly was defective and needed to be replaced. The vehicle was taken back to the dealer regarding the other failure where it was confirmed that a panel did detach and needed to be replaced. The vehicle was repaired regarding the panel failure. The manufacturer was not notified of the failure. The failure mileage was approximately 54,400.

- Denver, PA, USA

problem #2

Nov 272015

Town & Country

  • miles
Drivers side sliding door opens unexpectedly when car is parked. Took to dealer and they said it was in the computer system. A bad latch that needed replacement. Since this happens is it not considered a safety hazard. Only had the vehicle 4 months and has been doing this for three weeks. While shopping, parked in the garage, just whenever the car is in park.

- Dexter, MO, USA

problem #1

Mar 272014

Town & Country 6-cyl

  • 10 miles
From an half hour of picking up my car and getting it home I have had a severe safety problem to where the sliding door either doesn't close all the way or if it does it makes a clicking noise as if try to latch close. Called dealer right of way brought it back next day said the computer for door needed to be updated(really brand new car) worked while I was there got home later that day happened again dealer looked have to change module waited for part to come got it back still happening now dealer said latch needed to be adjusted so they did got it back still happening. Got a Chrysler case manager they are doing nothing all I asked was to switch car out so none of my kids fall out and get hurt or possibly die no one wants to help stuck with a defective vehicle for the next 3 years. Never again will I get Chrysler or recommend one. Hopefully no one falls out or they will be in a lot of trouble.

- Oceanside, NY, USA