10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
2 / 0
Average Mileage:
58,380 miles

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« Read the previous 20 complaints

problem #30

Dec 092017

Town & Country

  • 52,200 miles
Oil filter housing is leaking oil beneath the intake manifold (engine valley). This oil pools into this area and may hold a quart of oil. Vehicles fires are possible due to oil leakage from the filter housing and pooling in this area. First noticed oil leaks on the driveway. The oil appeared to be coming from the engine valley and leaking onto the transmission area and then the driveway. Dealer stated the oil filter housing leaking is a common problem with the 2014 Town and country/Caravan. The oil filter housing developed a crack and oil now leaks onto the engine valley.

- San Antonio, TX, USA

problem #29

Nov 242017

Town & Country

  • 66,000 miles
*note reporting three different discrepancies dates included* after driving vehicle approximately 1 mile, vehicle which was in motion began to stutter and eventually stalled out. The stall caused the vehicle to lose brake function and power steering. Vehicle was put in park and restarted, vehicle resumed with normal function and operation. Incident occurred 12/1/17 while driving on a highway, the vehicles transmission became stuck in 3rd gear and would not shift. I was forced to drive vehicle at an extremely high RPM to maintain highway speed in order to exit highway at a safe location. Again I put vehicle in park and restarted it. The vehicle resumed normal operation. Incident occurred 11/24/17 while stationary the vehicles left passenger sliding door will not go in to lock position while attempting to close causing door to cycle repeatedly. It is a necessity to manually push the door closed or it will continue this cycle indefinitely. Incident occurs daily

- Picayune, MS, USA

problem #28

Nov 222017

Town & Country

  • 69,300 miles
On two separate occasions our van lost power while we were driving. The fist incident happened while going 25-30 mph on a city road. We lost all power, had no power steering and just had to hit the brakes, put the car in park and restart it and continue driving. The second time happened while making a right hand turn onto a busy highway. After making the turn the van lost power and again we had to put it into park, restart it and accelerate as traffic was coming quickly behind us. We are incredibly thankful that our family, our children were in the car both times, was not in an accident caused by our van losing power.

- Fullerton, CA, USA

problem #27

Jul 152017

Town & Country

  • 32,200 miles
While we were driving the car stopped in the middle of the road. While on drive! we were on canal and 19 mile road with my husband and 4 kids and the car. The car was driving and it just stopped literally.

- Sterling Heights, MI, USA

problem #26

Mar 252017

Town & Country

  • 15,000 miles
Driving the van down a street and most of the electrical systems failed. Wipers went to full speed, every check light came on. No steering, radio died, brakes did work because they are not electrical. Shut it down and restarted. Took it to falls motor city who did not find any faults. Said they never heard of such a thing. Basic conclusion I was nuts. Took the car back...then it happened again total of 4 times in 3 months

- Northfield, OH, USA

problem #25

Mar 172017

Town & Country

  • miles
The contact owns a 2014 Chrysler Town and country. While the vehicle was parked in front of the contact's home, it caught on fire. The fire was extinguished by the fire department. The police and fire departments were notified, but the contact was unaware if reports were filed. The fire department determined that the fire was electrical and possibly related to the battery since the front end of the vehicle was damaged. The vehicle was not towed or deemed destroyed. The manufacturer was notified of the issue. The failure mileage was unknown.

- Bacliff, TX, USA

problem #24

Jan 012017

Town & Country

  • 50,000 miles
Engine stalls randomly, while in motion, highway, city, country. Vehicle just stops running making it difficult to control steering, stopping. Nearly caused an accident several times, due to the vehicle behind nearly crashing into ours, and the vehicle must be pulled off the road while abruptly decelerating which is dangerous when you must cross several lanes of traffic, as the vehicle cannot be restarted while moving. Vehicle has 56K miles. This problem has been happening for several months. Vehicle must be put into park to restart requiring the vehicle to be pulled off the roadway. The vehicle often does not restart immediately. After taking it to the dealer, they duplicated and verified the stalling issue and suggested to replace the win module, which we agreed to have them do, because we believe it is a extremely important safety concern. Price $700. It looks like there was an earlier recall for the exact same problem on the 2008 to 2010 model. We feel this is a major safety issue. Many times we have children in the car. These incidents cause all passengers to be distressed. Problems started in Dec 2016 and was infrequent at first but became very frequent in February and March. Checked by a local shop in February. They suggested taking it to the dealer.

- Marinette, WI, USA

problem #23

Feb 082017

Town & Country

  • 55,000 miles
Engine shuts off while driving. Feb-8, 2017 was fourth time this occurred in last 4 months. Has happened while stopped at a light, turning left into an intersection, and driving 35mph straight on a city street. Weather has been both warm and cold, van has been well warmed up or recently-started; there doesn't seem to be a noticeable pattern. The behavior is similar to what it would be if the key fob was turned from on to acc -- e.g. the radio is still playing but the engine shuts off. All power to brakes and steering is lost; I don't know if the airbags are still functioning at this point. In all four cases, the car was easily re-started by first turning the key fob to off, then started again. This is obviously a major safety issue as it can occur seemingly at any time, without notice.

- East Longmeadow, MA, USA

problem #22

Jan 252017

Town & Country

  • 53,000 miles
The contact owns a 2014 Chrysler Town and country. The contact noticed an oil leak coming from the vehicle while it was parked in the garage. The vehicle was taken to the dealer where it was diagnosed that there was a crack in the housing that needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 53,000.

- Greenbay, WI, USA

problem #21

Sep 282016

Town & Country

  • 29,000 miles
While driving on the hwy suddenly I felt the steering very hard and I am losing speed. I pulled to the side of the hwy which was very hard, hard to stop (no brakes). I asked my mechanic and he told me to put in park or neutral and start the car, after it happened 2 more time, so two weeks after the last one I took it to the dealer but he could not replicate the problem. No repairs made and I am very scared to drive.

- Miami, FM, USA

problem #20

Apr 292014

Town & Country

  • 6,000 miles
The contact owns a 2014 Chrysler Town and country. While driving 45 mph, the vehicle shifted into third gear as indicated on the instrument panel. In addition, the rpms increased. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 6,000.

- Brasher Falls, NY, USA

problem #19

Mar 132016

Town & Country

  • 55,173 miles
I was at a crawl letting pedestrians cross the road at church and the engine completely shut off. Had to put it in park and restart it. Ran fine. About 5 miles later, came to a stop light and same thing happened again. I have read many issues with this happening higher rates of speed and I'm worried because my wife and 1 year old drive this vehicle 75 miles 5 days a week.

- Evansville, IN, USA

problem #18

Jan 262016

Town & Country

  • 29,000 miles
When driving the van stalls, losing control and wheel locking up. I have to put the van in park to restart. This has been happening since Nov 2015. The current mileage is 29,000 miles. The van has been taken to the dealership for diagnosis and repair twice. The first trip resulted in no codes since they had been overwritten and the problem hadn't occurred in a reasonable time. The dealer placed a device in the car to take a snapshot when it happens. It happened and the codes P0016. The dealer replaced cam phasers-bank 1 (rear head). Then the car was ready for pickup and my wife didn't even make it out of the parking lot before stalling again. According to the repair statement dated on Jan 18,2016, nothing else had been accomplished. The dealer had been working with star technician support center to resolve this issue. My wife then stalled again this morning on Jan 26, 2016. This matter is very serious and should be handled before a life is lost driving. According to other complaints, there are 7 around the same mileage of the same make and model year of this van.

- Loganville, GA, USA

problem #17

Jan 212016

Town & Country

  • 28,000 miles
I had a oil change. 6 days later I found oil on my garage floor. One day before no oil. Took van to dealer and was told oil cooler leaking. Had to add 2 quarts of oil to make it dealer. No warning lights of low oil. Oil came out real fast. Lucky to watch for problems. Only 28,000 miles. 2014 Town & Country van 12/07/13 delivery date.

- New Lenox, IL, USA

problem #16

Dec 202015

Town & Country

  • 28,000 miles
The vehicle stalled unexpectedly while driving. Had to come to a complete stop and put vehicle in park to restart. Very dangerous condition for someone without the strength to operate the steering and brakes with no power assist. Will be taking vehicle to dealership to document problem. Vehicle has only 28000 miles on it. Vehicle did not indicate any service engine codes.

- Hernando, FL, USA

problem #15

Apr 152015

Town & Country

  • 3,000 miles
My 2014 Chrysler Town and country shut off while I was which resulted the steering locking up, and giving me no control.to stop or control the car;. it has happened on 3 different occasions with my wife and child in the car as well as myself driving.this is very dangerous and I am very worried it is going to cause my wife and my children to be in an accident. Something needs to be done about this, it is a very serious problem!

- Chesterfield Twsp, MI, USA

problem #14

Nov 242015

Town & Country

  • 44,000 miles
Vehicle will randomly shut off while driving or idling. Has happend about 8 times in last 4 months. Have to coast to road side, put care in park and restart. Engine shuts down, electrical turns off for a second.

- Port Orchard, WA, USA

problem #13

Aug 212014

Town & Country

  • 4,800 miles
My 2014 Chrysler Town and country shuts off while I am driving and the steering locks up. It has happened on 3 different occasions. After it happened the first time, I took it to the dealer and they couldn't find anything wrong with the vehicle and didn't know why it happened. It has happened 2 more time. It is currently at the dealer being checked again. Every time it happens I am driving and the car is in motion. This is very dangerous and I am very worried it is going to cause me and my children to be in an accident. Something needs to be done about this, it is a very serious problem!

- Coral Springs, FL, USA

problem #12

Jul 172015

Town & Country 6-cyl

  • 14,500 miles
I was driving through a water puddle on a two lane city street when the backwash of water from a truck in front entered my engine through the air intake ducting and caused the engine to lock up (hydrolocked) disabling my car and leaving it inoperable. This immobile situation exposed my wife and I to a possible collision as cars passed us. I had to have the vehicle towed from the site. Later evaluation by a local manufacturer's dealer revealed that the engine would not turn over and needed replaced with an estimate to repair of $9,280. I believe this incident was caused by a faulty design where the engine air intake duct opening is too close to ground level. The consumers comprehensive insurance coverage covered the damaged and advised the dealer, to locate a used engine. After the engine was installed, the vehicle would not start. It was determined the starter also had water damaged and required replacement. Updated 11/17/15.

- Deland, FL, USA

problem #11

Aug 202015

Town & Country

  • miles
Remote start system starts up on it's own. Vehicle will run for hours or days on it's own. Vehicle will start on it's own with the doors unlocked or open. Vehicle will start without the key on my person or near the vehicle. Cannot get an explanation from a dealer, nor an anticipated resolution.

- Quartz Hill, CA, USA

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