I have been having intermittent starting problems for 5 months. I turn the key and the car is dead or it attempts to turn over. Usually after 6 - 8 tries it will start, twice I have been stranded because it would not start at all. I have had witnesses in the car with me when it happens and others who have driven the car have had the same problem. Chrysler dealers refuse to attempt to fix the problem as they have not been able to get it to fail at their site. It has been in and out of service for over 20 days since June. Chrysler group says they will refund part of the repair costs if "I" can identify the problem. They apparently cannot identify it. The car now has 31,750 miles on it. I no longer drive it because it is unreliable. So I have a $17,775 car which I made payments on for 4 years which is useless. I would appreciate any help you can offer. I am desperate. I cannot afford to buy another new car right now.

- Sylvania, OH, USA

The contact owns a 2009 Dodge Caliber. The contact stated that the service engine warning light illuminated intermittently and the vehicle stalled on several occasions. The contact was able to restart the vehicle but the failure persisted and progressively worsened. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Clovis, CA, USA