10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,562 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Devices on steering wheel do not work. Windshield wipers/ cruise control, and horn do not work.
- Terre Haute, IN, USA
Clockspring failure, air bag light is on and horn does not work.
- Plantation, FL, USA
Air bag light is on, and horn/ cruise control do not work. Contacted dealer, and dealer is not willing to do anything.
- Elkton, MD, USA
Defective clock spring caused cruise control/ air bag, and horn to malfunction at the same time. Please provide any further information, and vehicle identification number.
- Martinez, CA, USA
Airbag light came on and stayed on, no horn or cruise control. A few days later I read about Chrysler minivans being investigated because of faulty clockspring assemblies. After reading that, I called our dealer and asked if there was a recall on it. None! this is definitely a safety issue. No airbag, no horn means dangerous driving conditions. We had to pay to have the part replaced. After reading through 96 complaints about this part on your website, I thought I would add my complaint. Chrysler paid for our new transmission, but we had to pay labor. Also paid for the new elect. For ac knob.
- Vicksburg, MI, USA
The horn, speed control and airbag are all connected to the steering wheel through the clockspring. At this point, both the horn and airbag are completely disabled and the speed control rarely functions. I've called my local dealer about recalls or courtesy repairs and they state that none are allowed for this problem. Repairs have not yet been made.
- Beltsville, MD, USA
Airbag light is on constantly, horn won't blow and cruise control does not work. Dealer has been contacted.
- Los Vegas, NV, USA
Airbag light stays on, horn doesn't work, cruise control doesn't work. I was told by dealer the clock spring needs replacing and that this default could cause the airbags to not deploy in a crash. This is a safety hazard that needs to be recalled by Chrysler.
- Knoxville, TN, USA
The norn does not work/ cruise control does not work, and air bag light stays on, parking brake light turns on every time you turn the wheel to the left! windshield wipers come on and off when they please, we have had the transmission replaced at 68,000 miles, we were told that we cannot pass inspection at our military base overseas until this safety feature is fixed!
- Apo, NY, USA
Horn stopped working also when air bag warning light came on.
- Arnold, MD, USA
Air bag light stays illuminated while driving. Also, the horn assembly and cruise control are inoperable. Please add further details.
- Apo, AE, USA
Ea-01-007; air bag light illuminates on the dashboard. Also, cruise control and horn are inoperable. Consumer has yet to contact dealer.
- Lexington, KY, USA
At time of using horn to communicate or alert other drivers, horn will not operate, and could not be fixed by dealer.
- Phoenix, AZ, USA
While driving at any speed the air bag light stays on. Horn and cruise control are inoperative. Contacted dealer.
- Davie, FL, USA
Airbag light remains illuminated on dash. Horn and cruise control are inoperable. Dealer has been contacted.
- Orange, NJ, USA
Horn does not function, and has replaced clock spring.
- Tauton, MA, USA
Ea-01-007/clockspring caused air bag light to stay illuminated while driving, and horn/ crusie control to be inoperable. Dealer was notified and will replaced clockspring.
- Marietta, GA, USA
Air bag indicator light comes on and off while driving. Also, horn button doesn't work.
- Fpo, NY, USA
While driving airbag light illuminated, causing cruise control and horn to malfunction. Possibly a clockspring failure.
- Grand Salem, TX, USA
- Bayport, NY, USA