10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,369 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Jan 142004

(reported on)

Caravan

  • miles
Air bag warning lights came on, and within seconds, cruise control and horn became inoperative. Recall 02V293000 was issued on this problem, but this vehicle was not included in the recall due to VIN.

- Valrico, FL, USA

problem #12

Nov 192003

(reported on)

Caravan

  • miles
Air bag light came on and stayed on while vehicle was being driven. However, speed control/horn assembly, and heat system failed to operate. Vehicle was serviced, and clockspring was replaced.

- Malakoff, TX, USA

problem #11

Sep 102003

Caravan

  • 83,642 miles
Air bag light would come on when starting up the vehicle. Also, horn was inoperative. Consumer said vehicle was having the same problem as mentioned in recall 02V293000 concerning clockspring failure. However, this vehicle was not included in the recall due to VIN.

- Hanover, MA, USA

problem #10

Jun 142003

Caravan 6-cyl

  • Automatic transmission
  • 91,400 miles
Illumination of air bag warning light (at first, intermittently, then continuous) followed by lose of cruise control and horn functions.vehicle type: 1999 Dodge Grand Caravan SE. Approx. Mileage: 91400.

- Knoxville, TN, USA

problem #9

May 272003

(reported on)

Caravan

  • miles
Air bag light illuminated/ problems with clockspring. Consumer had no horn and need her brakes repaired as well.

- Baltimore, MD, USA

problem #8

Apr 012000

Caravan

  • 64,000 miles
Horn does not work, has been repaired twice. Dealer notified. Please provide additional information.

- Mansfield, MA, USA

problem #7

Jun 192002

Caravan

  • 65,000 miles
Consumer states the vehicles horn will not blow and the airbag light stays on. The cause is unknown.

- Simi Valley, CA, USA

problem #6

Jan 062003

(reported on)

Caravan 6-cyl

  • Manual transmission
  • miles
While driving at highway speeds, the horn had completely gone out. Ph scc

- Gloucester, VA, USA

problem #5

Nov 012002

Caravan

  • miles
A couple days before the horn completely quit working. The air bag light would come on then I honked the horn and it honked different than normal, not a full honk. The next day the air bag light stayed on and when I went to honk the horn it didn't work anymore, the air bag light stays on all the time now.

- Roswell, NM, USA

problem #4

May 242002

(reported on)

Caravan

  • miles
In our 1999 Caravan, several months ago, the cruise control and horn began to intermittently not work. Then the airbag light intermittently would come on while driving and while parked. At this time neither the horn, the cruise control and sometimes the windshield wipers will not work at all. The airbag light will still come on and off intermittently. We called the dealer's repair service and they told us that they thought it sounded like the clock spring mechanism. Upon taking the vehicle in for physical inspection/ diagnostics, an open circuit was detected and we were informed that the clockspring indeed needs to be replaced. However, at this time the necessary part is backordered (on a national basis) and is not immediately available. The technician told us that if we were in an accident the airbags would not deploy. Since we drive our minivan primarily with our entire family on board (ie, myself, my spouse, and 4 young children) I am greatly concerned that we are not able to have this problem immediatly fixed. Upon viewing your website I have discovered that an investigation into this has been started but did not find out the status of this investigation. If these parts are "nationally" backordered, that should tell you that there is a big problem out there. If even one of those vehicles is in an accident and the airbags will not deploy, there is severe risk of phyical injury to the driver/passenger and possibly additional passengers in this vehicle. Please continue your investigation and request a recall. Isn't saving a life that important? we also are being asked to pay close to $300 for the diagnostics and installation of this clockspring (if we can get one), for something that appears even to an amateur detective to be a design flaw and a very serious one! please help!

- Hillsboro, WI, USA

problem #3

Jan 102001

Caravan

  • Automatic transmission
  • miles
Horn intermittently works when needed. It won't duplicate so dealer cannot find its cause. Components that run horn are located near front tire. Consumer states that horn has failed a few times when weather was particularly cold or we.

- South Burlington, VT, USA

problem #2

Nov 152000

Caravan

  • miles
Horn does not work. Fuse and relay working.

- Fulton, NY, USA

problem #1

Dec 071999

(reported on)

Caravan

  • miles
Horn is not working.

- Falls Church, VA, USA