10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
66,493 miles

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« Read the previous 20 complaints

problem #3

Feb 052015

Challenger 6-cyl

  • 42,242 miles
Alternator failure (documented recall) caused the vehicle to stall and lose all power. Lucky this was at low speed on a surface street vs. Highway speed and interstate. Was able to coast vehicle to a side street however blocking one lane of travel. Vehicle would not start nor shift to neutral and the hazard lights would not function it was completely dead. Had vehicle towed to dealer for repair. Dealer installed a new alternator subject to the same recall and stated that the proper replacement is on back order as well refused to pay towing (cost incurred due to a failed component under recall) stated they were doing us a favor by not having to pay for the repair and providing a rental car. This is a serious issue that will cause a crash and or fatality if this happens at highway speed or on any busy thoroughfare. It is unacceptable to replace a failed part with another part subject to the same recall. Another solution needs to be available other than subjecting owners of these vehicles to continued serious safety risk while awaiting back ordered parts.there are alternate replacements that could be obtained by Dodge vs. Having the oem of the alternator cover the entire recall cost. This is a Dodge issue to its consumers however Dodge pursues recouping its costs is its own issue. They are blatantly putting cost above safety and not accommodating owners to defer cost. Keeping a vehicle in operation with this serious of an issue will be disastrous at some point. Many owners have no alternative but to operate the vehicles with the issue given their financial situation. Impacted owners should have costs of mitigating the risk such as a long term rental car deferred by Dodge while awaiting an appropriate repair/replacement of the recalled part given the seriousness of the safety risks involved. Updated 3/31/16

- Plant City, FL, USA

problem #2

Jan 192015

Challenger

  • 43,000 miles
The contact owns a 2012 Dodge Challenger. The contact stated that while driving approximately 45 mph, smoke fumes started to emit inside the vehicle. The vehicle was merged to the side of the road due determine the cause of the smoke emitting from the engine compartment. The vehicle completely shut off and failed to restart. The contact stated that she lost her voice due to smoke inhalation. The vehicle was towed to the dealer and was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

- Orlando, FL, USA

problem #1

Oct 262014

Challenger

  • 39,875 miles
I got in my vehicle to run an errand. I turned the car on and the ABS, brake, airbag, seat belt and every other light lit up and stayed on. A ringing sounds started and my radio began to flash until it finally went out. The car died and would not come back on. I am unclear as to what the issue may be. I was in the car earlier in the day and everything was fine. Their was no warning that the car would soon shut down completely.

- Oakland, CA, USA