10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
25,730 miles

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« Read the previous 20 complaints

problem #36

May 242017

Challenger

  • miles
Have had the recall for almost 1 year and still no parts available at dealer. Made 1 250 mile round trip to fix but no parts there so require another trip.

- Guymon, OK, USA

problem #35

Jan 072018

Challenger

  • miles
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called five star Chrysler Dodge Jeep Ram warner robins at (478) 412-4003 (located at 2817 watson blvd, warner robins, ga 31093) where it was confirmed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Perry, GA, USA

problem #34

Jul 032017

Challenger

  • miles
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gresham Chrysler Dodge Jeep Ram (855 ne burnside rd in gresham, or) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms recall incomplete, remedy not yet available.

- Portland, OR, USA

problem #33

Nov 142017

Challenger

  • miles
The contact owns a 2014 Dodge Challenger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bob moore Dodge Chevrolet at (888) 379-3252 (located at 7420 nw expressway, Oklahoma city, ok 73132) and was informed that the part was not available. The manufacturer stated that the part was not available. The manufacturer did not offer further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oklahoma City, OK, USA

problem #32

Jan 112018

Challenger

  • 56,000 miles
Engine will stall out and then rapidly accelerate. Recall for faulty alternator released in June. There has yet to be a remedy offered to fix it.

- Robeline, LA, USA

problem #31

Jan 052018

Challenger 8-cyl

  • 57,000 miles
My vehicle is apart of the T36 recall for faulty alternators; my alternator died last Friday while I was driving it on the road, I was able to get to a safe place before it actually died, but due to there being no "genuine parts" available I am stuck paying for a rental. I am active duty air force stationed in england, and the garage on base can order a new alternator and install it, but I have been told by the mopar certified garage off base that since the part is not a genuine part then I am unable to receive a reimbursement. I verified this with the military auto sales main office in germany and was told that I could still submit the receipts with hopes of being reimbursed. Before I tell the garage on raf lakenheath to go ahead with ordering the part I wanted to hear from this office if I will be reimbursed or not. Keep in mind my only mode of transportation is dead and I am paying for a rental out of pocket, if the genuine parts were to become available within the next week I could hold out and wait but the longer I wait the more it seems like just taking the part that is available is the cheaper option as there is no date on when genuine parts will become available. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Apo, AE, USA

problem #30

Sep 012017

Challenger

  • miles
Recall T36. Dodge dealership tells me they still do not have the parts to fix the recall. It has been five months since I received my recall letter. What is being done to correct this problem?

- Perry, GA, USA

problem #29

Jun 152017

Challenger

  • 20,000 miles
Recall from June 2017 for the alternator diode has not been done due to lack of parts as of 12-24-2017.

- Huntley, IL, USA

problem #28

Nov 222017

Challenger

  • 70,119 miles
The contact owns a 2014 Dodge Challenger. While driving 35-40 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. Crown Chrysler Dodge Jeep Ram (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850) stated that the part was not yet available. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was not notified. The approximate failure mileage was 70,119.

- Greensboro, NC, USA

problem #27

Nov 072017

Challenger

  • 50,000 miles
Takata recall - NHTSA recall number - 17V-435 manufacturer recall number - T36 the alternator may experience diode thermal fatigue failure due to cyclical loads induced by electro-hydraulic power steering.

- El Paso, TX, USA

problem #26

Sep 202017

Challenger

  • 4,000 miles
Got notice on recall of alternator with possible steering malfunction, was told that remedy won't be for 5 months. Seems like this should be addressed asap.

- Levittown, NY, USA

problem #25

Feb 152015

Challenger

  • 0 miles
Alternator diodes need replacement or whole alternator. Nothing has happened yet.

- Henderson, NV, USA

problem #24

Oct 052017

Challenger

  • 63,000 miles
The contact owns a 2014 Dodge Challenger. While driving 55 mph, the headlights dimmed and the vehicle stalled. There were no warning indicators illuminated; however, the check engine warning indicator illuminated three weeks prior. The vehicle was taken to breeden Dodge Chrysler Jeep Ram (5900 us-71 bus, fort smith, ar 72908 (479) 646-4731) for the check engine indicator warning and diagnosed that the otc sensor failed. The vehicle was not repaired and was informed that the vehicle would be fine for a few weeks. The vehicle was towed to breeden Dodge Chrysler Jeep Ram (5900 us-71 bus, fort smith, ar 72908 (479) 646-4731) where it was diagnosed with a faulty battery. The contact was later informed that a proper diagnosis could not be performed until the battery was replaced. The contact stated that the technician informed her that she would need to bring them a battery. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17V435000 (electrical system), but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 63,000.

- Ozark, AR, USA

problem #23

Sep 072017

Challenger

  • 32,000 miles
Purchased vehicle used 8/16/2017. On 9/7/2017 vehicle was in my driveway and would not start. Codes appeared on dashboard and service engine symbol flashing which means do not use the vehicle !!! vehicle had to be flatbedded to carsense in hatfield pa. Carsense determined failed tpim. Tpim was replaced by sands Dodge quakertown pa.

- Warrington, PA, USA

problem #22

Jul 022017

Challenger

  • 43,100 miles
This morning while I was driving down a curvy dark country road at about 60 miles per hour, the car just shut off, all power was lost. Lights and everything. Lost power steering, power brakes, all lighting. We were very lucky we did not crash, but this issue is very dangerous. I believe that this vehicle should be included in the following recall as it describes specifically what happened to my vehicle. P60/NHTSA 14V-634

- Belleview, FL, USA

problem #21

Jul 012017

Challenger

  • 58,000 miles
My son lost power while driving, lights and stereo went crazy. Car shut down and lights and stereo still going when tow truck arrived to tow to house 40 minutes later. Had to disconnect battery terminal to shut everything down. Fortunately my son was not hurt or any one else.

- Sour Lake, TX, USA

problem #20

Feb 012015

Challenger

  • 4,000 miles
High speed/acceleration/and casual speed stalling. Freeway speed causes stalling/buckling hesitation, the engine light will go on, and the car will continue to reduce speed until it is stopped/off. After a short time (up to two days), the engine light will go off before I get to the service center, which leads to the dealership telling me "if we cannot re- create the problem, then we cannot fix it." The problem has happened over 10 times, and has now progressed to happened with a casual/ or isle speed as well. The level of severity has also increased as well as the time frame of the stalling

- Huntington Beach, CA, USA

problem #19

Jul 012016

Challenger 6-cyl

  • Automatic transmission
  • 36,650 miles
The contact owns a 2014 Dodge Challenger. The contact stated that the vehicle stalled more than twice. The vehicle was taken to the dealer who reprogrammed the key fob and indicated that there had been an electrical connection failure between the key and the ignition. After the repair, the vehicle continued to stall. The vehicle was taken back to the dealer, but the failure could not be duplicated. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified. The failure mileage was not available....updated 10/19/16

- Excelsior Springs, MO, USA

problem #18

Jul 132016

Challenger

  • 3,657 miles
Vehicle stalled exiting interstate in traffic without warning and would not re-start/ turnover. Vehicle is push button start. Vehicle was traveling at approximately 60 mph. Vehicle mileage at failure was 3, 657 miles. Dealer replaced PCM & wireless ignition

- Coweta, OK, USA

problem #17

Mar 222016

Challenger

  • miles
I have been trying to get a safety recall repaired on my Dodge Challenger's alternator for the last four months from South pointe Chrysler/Jeep/Dodge located on 9240 S memorial dr, tulsa, ok 74133. I've called the dealership on five different occasions each time no information can be given to me on why my recall isn't being repaired or how long it will take. The last time I called on 6/22/16 I had to leave a message with the service manager, that has still not returned my call. I'm getting the run around at this dealership and feel as if my safety and the safety of others is not important to them. I would think something as serious as my alternator failing causing my vehicle to shutdown while I'm driving or an under hood electrical fire would be of concern but apparently it isn't to South pointe. Please help me get this recall repaired before someone is seriously injured due to the rapid alternator failure that I may experience with my vehicle.

- Morris, OK, USA

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