Radio Over The Air Update to Q339.3 to QR39.62 Software Version
Customers may experience one or more of the following:
? Mobile Wi-Fi inoperative upon start up.
? Hotspot gives "No Internet" connection message on phone when trying to connect to a device.
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the
service technician an overview of the steps a customer will need to take to complete the update. The radio
software will be updated from Q339.3 to QR39.62.
NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.
