10.0
really awful- Crashes / Fires:
- 3 / 6
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 60,477 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Letter from congressman rouzer on behalf of constituent re 2011 Dodge Charger false recall notice on the motor. The consumer stated the vehicle had a recall repair performed on the engine, but the engine failed while driving on a highway. The consumer concluded that the vehicle was not actually repaired for the recall and that the documents were falsified. The consumer stated the recall was supposed to be completed prior to having owned the vehicle. The manufacturer was made aware and was supposed the replace the motor with a new one, instead replaced the motor with a rebuilt one. The vehicle was leaking water from the exhaust pipe, extreme shaking, and smelled of burning oil. The consumer requested to have the motor replaced with a new one.
- Southport, NC, USA
The contact owns a 2011 Dodge Charger. While driving 35 mph, the engine stalled without warning. The contact pulled over to the side of the road. The contact restarted the vehicle and noticed that the battery warning indicator illuminated on the instrument panel. The contact drove home and the engine stalled. The vehicle was towed to the dealer (evans arena Chrysler Dodge Jeep Ram, 924 shiloh springs rd, dayton, oh 45415) where it was confirmed that the parts were not available for the recall remedy until March of 2018. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-992-1997 and confirmed that the parts were to become available only in March of 2018. The approximate failure mileage was 95,500. VIN tool confirms parts not available....updated 10/19/17 consumer stated on 8/27/17 she was driving on the road and car just stopped running. Updated 7/18/18
- Dayton, OH, USA
The contact owns a 2011 Dodge Charger. While driving 45 mph, the ABS, traction control, and service AWD indicators illuminated without warning in the middle of an intersection. Also, the transmission slipped, which caused the vehicle to stall. Also, while the vehicle was stationary, the emergency brake indicator illuminated and the transmission slipped. The contact stated that the ABS indicator disengaged and the vehicle was able to be driven away at lower speeds of 20-25 mph. The dealer and manufacturer were not notified. The failure mileage was 70,000.
- Zebulon, NC, USA
For several months when filling gas tank up I would smell a strong gas odor in the cabin of the car. After the gas level would start to go down the oder would go away. Well, the last few days the odor got really strong and it didn't matter how much gas was in the tank, it made me and my family really nauseous, and after a few days of this the check engine light came on and the car started sputtering like it wanted to staul out. Well finally after about a week of this the odor got so strong that it made me very fatigued and sick, you can smell the gas in my clothes and my eyes started to burn. My cars engine is clumping like the engine is about to go out so I parked it at home and shut it off. I'll have to have it towed to dealership to have it looked at. I'm sure it's gonna be just like everyone else's car with the tube leading from gas tank refule door to tank. How this hasn't been recalled is beyond me because it's affecting thousands of vehicles.
- Boston, KY, USA
The manufacturer has a recall (P60) on the car but I'm not covered since I have a 180 amp alternator. I almost had a major accident in the middle of a very busy atlanta express way because my car shut off and blowing a smelly air out of the vents. The power was lost and it had a message saying battery saver mode. This is not right that they will not cover my call and it is having the same issues. The service department at the dealership said this is the same issue that others Chargers are having and they are covered. If some would have lost their life then then would be out of more than fixing a car.
- Lithonia, GA, USA
Takata recall. The contact owns a 2011 Dodge Charger. While driving at any speed, the check engine warning indicator flashed randomly, and the air conditioning and heating functions failed to work. The vehicle was taken to the dealer. The actuator, compressor, and thermostat were replaced, but the failure continued. The service engine indicator continued to illuminate and the vehicle drove roughly. The contact also received notification of NHTSA campaign number: 16V352000 (air bags). The dealer was unable to confirm when the parts would become available because they were on a national backorder. The manufacturer was not notified. The failure mileage was not available. VIN tool confirms parts not available.
- Manvel, TX, USA
8/12/16 driving with my fiance and baby girl near home I noticed the battery saving mode warning, not long after navigation and radio shut off fearing the worst I began to head back home through small streets where less civilians and moving cars. Engine roaring like if it was trying to fight to get every last drop of the batteries power. As I was entering the gate to my home the car officially gave up and all the power completely died. I couldn't brake nor turn the wheel without giving it my whole body weight and pressure to prevent it from going head on into someones home. My fiance even had trouble unlocking the doors within the car to jump out and help in whatever way he thought he was going to help. And this was going on with the emergency brake on. Thankfully no collision occurred thanks to my quick thinking and luck. Hoping it was only the battery that was the problem I got it completely re-charged. When I reconnected it I noticed all lights turning on thinking problem solved, nevertheless immediately the engine began to shake and smoking up. Quickly turning it off I researched that a recall P60 for my make model and year are available for what happened to my car but sadly not my engine and alternator power wth. 4yrs 37307 miles on my 2011 Dodge Charger R/T mopar edition 5.7L V8 hemi on time with maintenance and payments why is this happening to me!! I cant afford paying anything extra other than what I signed up to pay I thought new car no problems im so wrong I had to take my car in for so many many recalls not including when I tried to solve the problems it was giving me before I even received notice that a recall was available for the problem, and now this! the alternator is fried and the radiator will be next I know because an engine is like our anatomy one affected part soon affects the next part that makes the other function. Hopefully im wrong.
- Lancaster, CA, USA
The contact owns a 2011 Dodge Charger. While the vehicle was stationary, the engine malfunctioned and there was a ticking noise when the vehicle was idle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.
- Nashville, TN, USA
Driving home from work 65mph, all lights on dash went out, radio went dark, A/C blew super hot air and blinded me and engine died and wouldn't restart. I had to carefully get off road on the hottest day of the ear to find smoke coming from 5.7L engine. Small fire from alternator! almost hit 5 cars and almost got hit by 3. this is the same alternator from the previous P60 recall, but isn't covered because recall only affects 3.6L engines. Why would the recall cover one but not the other?
- Jefferson City, MO, USA
V8 model, car went into battery save mode and shortly after the battery light came on while driving. Car almost died and I was fortunate to make it to a local dealer. The diagnosis was a bad alternator that wasn't outputting enough for the car. Car was in motion and it was a combination of street and roadway driving.
- Gulf Breeze, FL, USA
44,000 miles and alternator failed resulting in $1000 expense.
- Grand Prairie, TX, USA
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was towed to the contacts residence and then an independent mechanic where the alternator was replaced but the failure recurred. The contact noticed that the battery save mode and the brake warning indicators flashed when the vehicle stalled. The vehicle was taken back to the dealer where the alternator assembly was replaced a second occasion under a manufacturer recall. The contact stated that a week after the repair, the service engine warning light illuminated. The vehicle was then taken to an independent mechanic where it was informed that the thermostat was not properly closed and that a diagnosis needed to be performed. The vehicle was also included in NHTSA campaign number: 16V046000 (electrical system) but the part was not available. The manufacturer was notified of the failures. The approximate failure mileage was 92,000. Parts distribution disconnect.
- Los Angeles, CA, USA
The contact owns a 2011 Dodge Charger. The contact stated that while driving at approximately 25 mph, all the vehicle warning indicators illuminated and the engine failed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.
- Baton Rouge, LA, USA
The contact owns a 2011 Dodge Charger. While driving at an unknown speed, the check engine warning light illuminated. The vehicle was taken to the dealer. The technician diagnosed that there was an internal evaporation leak, which caused carbon monoxide to emit into the vehicle. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 74,657.
- Magnolia, AR, USA
I owned and purchased my 2011 Dodge Charger since 5-17-2014. On 7-13-2015, my son was getting ready to leave art institutes of atlanta/Decatur, the 2011 Charger he was operating would not crank. After the wrecker arrived to get ready and tow, the car cranked and he made it home from Decatur, ga to mcdonough, ga. The next day, 7-14-2015, I tried to start the car and it wouldn't crank till I called a wrecker on 7-16-15 to tow the vehicle to landmark Dodge in morrow, ga. They called me on 7-20-2015 and informed me my warranty or Chrysler would not cover the issue bothering the car (lost engine ground and melted ground wire, left side engine at motor mount). They tested the electric system, starter, starter wiring and relay, and tightened all engine grounds, replaced engine ground left side at motor mount. It was repaired on 7-20-2015. The repair came up to $308.29 (parts and labor). Please investigate this matter on the 2011 Charger before it happens to someone else and it really costed me. Updated 9/28/15. Updated 12/13/2017
- Mcdonough, GA, USA
First the ABS and ESC lights came on then the message battery saver mode then the radio turned off and the ac stopped blowing cold air then the battery light came on. I turned off the car and tried to start it but it would not start but the windshield wipers did come on for 1 pass and the speedometer and tac also did 1 pass left to right and back slowly. Checked the internet and seen others with same problem cause by the alternator and their is a current recall on the V6 but I have the hemi V8. Had the car towed to the Dodge dealer.
- Alexandria, AL, USA
On 07/20/2015 at around 1:15 I parked my vehicle in concord mills mall parking lot, went in to return a product. I returned to my car around 1:25, attempted to start my vehicle(push button start) it cycled to the "run" position, but the car didn't start. After about 4 attempts I knew something was wrong because I smelt a "burnt electrical smell". I exited the vehicle and popped my hood, I took a look around at all physical features of the engine to try and locate a visual problem. Nothing was visible to my eye, I then got back into the vehicle and attempted to start the vehicle again, after a few attempts I called to my local dealership to ask a couple questions on what might be going on, after some speculation we came to check my fuses. I then exited the vehicle and took a look at my fuse box located under my hood, I noticed that I had a 30amp 58V "boxed shaped fuse" that had blown. I visited a near by advance auto parts store to purchase a fuse, they did have one so I purchased the fuse and returned to the vehicle to install. Once I returned to the vehicle I disconnected my "+ positive" battery terminal and installed the fuse. Afterwards I reconnected the battery terminal and attempted to start the vehicle again. Once again I got nothing, I also checked the fuse and it had blown again. I then contacted a tow truck and was towed to henedrick Dodge on 7/20 around 5:45. They contacted me on 7/21 and I was told that my engine wire harness had melted!! and that it had shorted out my starter. I'm very upset because I feel that this engine harness could have caught fire. My obd didn't make me aware of any type of issue or no check engine light ever came on. My car has been serviced on time to factory standards at only Dodge dealerships. No major work has ever been done to my vehicle before also. I'm getting the $1600 fix but feel bother that something could catch fire.
- Statesville, NC, USA
6/19/15 the car was taken to the dealer originally for a recall on the alternator. After the job was completed I drove the car home and had trouble shutting it off. After shifting it through the gears several times it shut off. The next day I had the same problem. I took it to the dealer the next weekend and they could not replicate the problem. I took the car home and it shut off fine. The next day the problem started again. I took it back to the dealer and this time they were able to replicate the problem and was told to shift it through the gears and it would be fine. Also told that the only way to shut the car off was to remove a fuse to the fuel injection. Truly not an acceptable answer. 7/13/15 the car wouldn't shut off at all. Drove it to the dealer and it's been there ever since. I have been told several different things by the dealer, lithia Dodge, medford, or. The latest is an actual Dodge corporate engineer is supposed to call them back. Not exactly sure how a car can be designed without an alternate way to shut it off if the push button start and stop does not work. The dates are approximate as my paperwork is in the car.
- White City, OR, USA
Received message on console why driving "battery saver mode" drove 1 mile and pulled into gas station. While parked and car running radio, ABS, stability control systems all went offline. I turned the car off and smelled electrical burning. Opened hood and burning smell was stronger. I returned to the car and all electrical power was completely drained. Towed to Dodge dealership after calling Chrysler recall hotline.
- Everett, MA, USA
- Franktown, VA, USA