10.0
really awful- Crashes / Fires:
- 5 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 63,058 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Dodge Charger. While driving 40 mph, the vehicle stalled and the power steering warning indicator illuminated. The vehicle did not restart during the first attempt. The contact allowed the vehicle to sit for awhile and then it restarted. The vehicle was included in NHTSA campaign number: 17V435000 (electrical system). The dealer (North point Chrysler Jeep Dodge Ram Fiat, 7726 North point blvd, winston-salem, nc 27106) was made aware of the failure and informed the contact to schedule an appointment. The contact did not schedule an appointment due to the diagnostic fee. In addition, the contact stated that the vehicle would not shut off. The contact had to remove the battery in order to shut off the vehicle. Also, the gear shifter failed. The manufacturer was not contacted. The failure mileage was approximately 120,000.
- Westin Salem, NC, USA
Vehicle electronics started to shut off while driving and would not accelerate car then turned off and shifted to park on its own in the middle of the street. Car would not turn on with out a jump start when disconnected would not shift and would not idle right before shutting off
- Rowlett, TX, USA
The contact owns a 2012 Dodge Charger. While driving approximately 30 mph, all the lights on the instrument panel illuminated and dimmed. In addition, the ABS warning indicator illuminated, the steering wheel seized, the gear shifter failed to shift gears, and the vehicle stalled and lost power. The vehicle was towed to ed voyles Chrysler dealer (located on 789 cobb parkway SE, marietta ga, 30060, (770)429-1100), but the parts for the repair were not available. The vehicle was not repaired. The contact received a recall notification for NHTSA campaign numbers: 14V634000 (electrical system), 15V467000 (air bags, seat belts), 16V043000 (structure), and 16V352000 (air bags). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000. Parts distribution disconnect.
- Acworth, GA, USA
I was driving on the highway when the car sound like I had a flat tire. Got out there was no flat tires. Kept driving and the car shut off at the light. Started again and died on the street with no warning. Got the car towed to Dodge of pembroke pines Florida. They don't know what's wrong. First they said the PCM got messed I by the altanator then got a call saying that's not the problem. Never heard back from Dodge since Friday, it's Monday now. I could have died if the car cut off on me on the highway. I keep up with the service and the car died. They say the battery is good. While driving the wipers came on and threw me 10 different codes then turned off.
- Hollywood, FL, USA
The contact owns a 2012 Dodge Charger. While attempting to park the vehicle, it failed to shift into park. The vehicle was taken to a dealer where it was diagnosed that the transmission electronic shift lever failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the issue and stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The manufacturer instructed the contact to take the vehicle back to the dealer. The vehicle was towed back to the dealer where a diagnostic test was performed. The dealer diagnosed that an exposed live wire underneath the front passenger air bag was causing the failure and needed to be repaired. The vehicle was taken to the dealer a third time to conduct the repair, but the dealer diagnosed that the ABS failed and needed to be repaired. The contact was later informed that the wire was not the cause of the failure. The vehicle was not repaired. The contact spoke to the manufacturer five more times, but the manufacturer stated that the dealer should repair the vehicle, the dealer was giving the contact "the run-around", and that a "star process request" should be filed. The approximate failure mileage was 81,000.
- Riverdale, GA, USA
Note: I have a recording of the incident to provide if needed. I were driving turning a corner and the vehicle just stalled. A Ford Explorer hopped the curb in order to avoid hitting me at approx. 35-40 mph. I recently had the alternator replaced and within the past 10 days I had a diagnostic done alongside an oilchange. I looked up my vehicle saw that others had a similar incident and saw that Dodge has a recall for my year model for my exact current issue and I were informed that my car was not listed in the recall. I said for sure this incidence is not a coincidence and possibly my car or others could have been overlooked but who should I reach out to to clarify. The response, noone. You are stuck with a transmission issue even though we have a recall out. Then I were asked if for only $130 bucks an hour would I like to go ahead and check it in. This incident happened for the first time on a road 5 days ago. I have not driven my car since I parked it that day and are quite frankly afraid as I travel with my 2 small children. What is someone like me supposed to do?
- Marietta, GA, USA
Takata recall. The contact owns a 2012 Dodge Charger. The contact stated that the battery and low battery voltage warning indicators illuminated once the vehicle had been started and put in motion. While driving, various warning indicators flashed, the radio shorted, and there was a loss of power and steering. The contact was able to coast the vehicle to a repair shop. A mechanic noticed that the vehicle independently shifted from park into another gear and crashed into another vehicle being serviced at the repair shop. There were no injuries. The manufacturer was notified of the failure. The vehicle was taken to a dealer, but the contact had not yet received a response from the dealer and manufacturer. The VIN was included in NHTSA campaign numbers: 16V240000 (power train) and 16V352000 (air bags). The approximate failure mileage was 79,000. Parts distribution disconnect. VIN tool confirms parts not available.
- Bayville, NJ, USA
Driving vehicle on 55mph road. All engine power suddenly lost. Barely managed to find safe spot to pull over and engine died and would not restart. Towed to dealer where tech reported he found chafed bare wires in harness near fuse box that were shorting out and triggering 37 different obd fault codes, which caused car to shut down. Fixing bare wire situation corrected problem. Car is Charger SXT model, 3.6L engine.
- Abingdon, MD, USA
My son [xxx] got gas drove up about 100 feet up a small hill leaving parking lot in fairfax county. When I gave car gas it would not go. Could not put into gear. Had to press the brakes so car would not roll down the hill. It took 20 min to make it work. Took it to lustine Dodge in woodbridge va they said they did software update. It has happened 2 more times in last 3 months. Took it back to lustine they asked to keep car. They had car from mon to Friday they drove it for 90 miles told me there was a sensor for transmission they could change but I would have to pay for it. They could not pay for sensor unless they can duplicate problem. I got very upset and asked them for part number and I would have another dealer install it.. was told part is proprietary and they could not tell me which sensor it was. It took them almost 30 minutes to get my car after asking 3 times why it was taking so long. When we received the car it had a dent in back bumper. The service manager said he would look at his security cameras and get back to me. After a few days he called me to notify me he had not seen an accident on his tapes. Notified him they had driven it for 90 miles did he have tape on that. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fairfax Station, VA, USA
The contact owns a 2012 Dodge Charger. After the vehicle was repaired per NHTSA campaign number: 16V240000 (power train), the contact began to experience a failure. The contact stated that the shifter failed to lock into the desired position. The contact heard a loud clonking noise coming from the transmission. The dealer diagnosed that the repair caused the transmission to fail. The contact was unsure of the details of the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The consumer stated the part necessary to complete the repair. Updated 10/05/2017
- New Bern, NC, USA
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Newport News, VA, USA
The contact owns a 2012 Dodge Charger. While driving approximately 60 mph, there was a rattling noise coming from underneath the vehicle, the contact coasted over to the side of the road and was able to resume driving. The engine stalled without warning, but the vehicle was able to restart. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the PCM module failed. The contact was advised to take the vehicle to a dealer where it was diagnosed that the throttle body needed to be cleaned. The dealer installed a PCM software, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 126,000.
- Pinson, AL, USA
The contact owns a 2012 Dodge Charger. While driving 55 mph, the vehicle started to make a loud noise and jerked violently. The contact coasted the vehicle into a driveway and shifted the gear into park, but the gear shifter failed to shift out of park. The vehicle was taken to the dealer where it was diagnosed, but not repaired. The contact received notification of NHTSA campaign numbers: 15V467000 (air bags, seat belts), 16V043000 (structure), and 16V240000 (power train). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 24,166. Parts distribution disconnect.
- Cave City, AR, USA
The contact owns a 2012 Dodge Charger. The contact stated that the vehicle was taken to the dealer where it was remedied per NHTSA campaign number: 16V240000 (power train). Ater leaving the dealer, the check engine and transmission warning indicators illuminated. The vehicle could not be driven over 20 mph. The vehicle was taken back to the dealer, but the diagnosis was unknown. The manufacturer was notified of the issue. The failure mileage was approximately 30,000.
- Stantonsburg, NC, USA
The contact owns a 2012 Dodge Charger. While the vehicle was parked, it began to roll backwards without warning. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train) and stated that he had not spoken with the dealer or manufacturer since first receiving the notification. The manufacturer was notified of the failure. The failure mileage was approximately 12,900. Updated 09/30/16 the consumer stated after having the recall repair completed, the automatic parking system malfunctioned.
- Roebuck, SC, USA
Takata recall. The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign numbers: 16V240000 (power train) and 16V352000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Elgin, TX, USA
Alternator began running hot and started burning through the casing. Car smelled like burnt plastic. Also, the heat slightly melted the nearby radiator, which caused a leak and it needing to be replaced as well. This sounds exactly the same as the alternator recall on other Dodge Charger models in the 2012 year...but mine is the V8 engine and I was told the recall did not apply.
- Houston, TX, USA
Vehicle rollaway, engine on. Re: ODI PE15-30 and ea 16-002. I exited my vehicle with the engine running and the transmission was not in park. The vehicle hill start assist gave me enough time to exit the vehicle and then it began to roll backward. The open driver's side door knocked me down and dragged me 50 feet. My right leg and foot went under the left front wheel which pulled me out from under the open door. The vehicle continued rolling backward over an embankment and crashed on the road below. The vehicle was a total loss and I sustained a severe sprain to my right foot. I have pictures and an insurance claim report to provide proof of this incident.
- Aliquippa, PA, USA
On 1-14-16, while driving, heard a "thump" type noise in my right rear. This also activated my check engine light. Also I noted significant reduction in ability to accelerate, as in the car was stuck in a higher gear. Drove straight to my local mechanic. The car would not turn off or go into park. However, my mechanic located certain codes in his check, being, P1dc7-00, P215C-00, P1db6-00, U1412-00, and P1915-00. He then located a recall for the 2013 Dodge Charger for a related transmission issue. The same "symptoms" are listed in that recall, as to what happened with my car. The same type of engine (3.6 liter, with 8 speed automatic transmission). I contacted Dodge, and they seemed less than concerned to check into this, due to the VIN number to my car, was not in the recall. They just wanted me to get it to a dealership to have it properly diagnosed. Vehicle is well maintained, and has about 44,500 miles on it.
- Monroe, LA, USA
- Richmond, VA, USA