10.0
really awful- Crashes / Fires:
- 13 / 0
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 35,631 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Dodge Charger. The contact heard a warning chime and the air bag light illuminated. The dealer stated that the parts to receive the repair for NHTSA campaign number: 16V352000 (air bags) were not available. The dealer was unable to provide a time frame to receive the repair. The contact also received notification of NHTSA campaign number: 16V240000 (power train). The dealer was to schedule an appointment. The manufacturer was not notified. The failure mileage was not available. Parts distribution disconnect.
- Lawrenceville, GA, USA
Takata recall. The contact owns a 2012 Dodge Charger. While driving various speeds, the air bag warning light illuminated. The contact received notification of NHTSA campaign number: 16V352000 (air bags), but was informed that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000. VIN tool confirms parts not available.
- Springfield, OH, USA
The contact owns a 2012 Dodge Charger. While driving various speeds, the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where it was diagnosed that the wiring under the seat needed to be repaired. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer for the same diagnostic. The vehicle was repaired; however, the failure recurred. The VIN was included in NHTSA campaign number: 16V352000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
- Angleton, TX, USA
Takata recall. The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- El Chjon, CA, USA
Every single time I had any work or maintenance performed on my vehicle it's always with a Dodge authorized dealership/service station. I purchased my vehicle. Since 2013, I've had over 7 recalls on this car. Seven. One of which I had to contact Dodge to get reimbursed for the purchase of a new battery after their alternator killed it. The car literally shut off on me and malfunctioned while I was driving. 4th of July weekend my airbag light started turning off and on. I never even knew there was a light there. It's been illuminated non stop and haven't went off since. Drove my car to the dealership today that I always go to for service, and low and behold, they don't know what recall I am referring to, and the recall on my car for the airbag was "already performed". I called and spoke with felicia at Dodge 800853-1403. She tells me that Dodge records show that on 5/22/2016, I went to Town & Country dealership and had the recall repair performed on my vehicle. 1. I went to that location and only had an oil change and 23-point inspection performed. Even my online records and receipt reflect as such. 2. there is no signature on record of me asking for this recall to be performed, I never signed off on it, never discussed it, didn't know about it, they didn't give me a receipt saying that it was done, and they never actually did it but sent a bill to Dodge for reimbursement for the recall. 3. I received the postcard about the recall less than a month ago. On the postcard it says that records indicate there is two (2) open recalls that needs to be performed on my vehicle. Felicia @ Dodge states that I can take my car to a dealership, pay to either get the airbag light fixed (whatever is causing the issue) or pay for a diagnostic to be performed on my vehicle to determine if it is the recall problem that they show was "already fixed".
- Rensselaer, NY, USA
Air bag light and ding activates randomly when driving vehicle.
- Searcy, AR, USA
Takata recall. The contact owns a 2012 Dodge Charger. While driving at various speeds, the air bag warning light illuminated intermittently. The vehicle was not diagnosed nor repaired. The vehicle was previously serviced under NHTSA campaign number: 15V467000 (air bags, seat belts). The manufacturer was not made aware of the failure. The failure mileage was 99,700.
- Winston-Salem, NC, USA
Takata recall on Saturday February 27 my car radio began to turn off and on the display screen it said battery saver mode. I assumed my battery needed to charge but later that night it started and within minutes it did it again but the auto shops were closed. I was unable to take it the next day and today Monday February 29 as I drove to work my radio turned off again. After work I decided to drive to the auto zone to get the battery checked. As I drove my screen began turning off and on, my A/C kept turning up and down but blowing hot air, as if the heater was on, and the display screen where it shows speed turned white and started blinking on and off, all the indexes on the dash went crazy and maybe two minutes later my car shut off while driving and I struggled to turn as the steering locked. I was lucky to be near the auto zone already and away from traffic. My son was with me it was a horrible experience. They were able to check it and it was the alternator. My headlight on the passenger side is out as well. I have heard of recalls with all these parts but apparently mine is not on the list. Same problems. This really needs to be addressed.
- El Paso, TX, USA
2012 Dodge Charger. Consumer writes in regards to dealership failure to render service for occupant restraint control module, side airbag inflatable curtain recall. The consumer stated the dealer was giving her the run-A-around, by giving excuses, as to why the recall was not performed.
- Bakersfield, CA, USA
The contact owns a 2012 Dodge Charger. While driving approximately 10 mph and making a left turn, the steering wheel seized. As a result, the contact crashed into a ditch and the air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.
- Richmond , VA, USA
On 3 September I took my Dodge Charger into butler Chrysler Jeep Dodge, of beaufort. SC 29902 (843 524 9696) for the recall notice I received for a recall, pertaining to the side air bags. I received the car back, and was told that the problem is fixed. On 20 September, as I was driving the air bag indicator light came on and is constantly on. I called butler Chrysler, and explained the issue I was having and was told that the light being on is not part of the recall. I told them the light was not on when I came in, and if they had competent mechanic, the light shouldn't be on now. They offered me a courtesy check on the light, however in repair is needed I will have to pay for it. I feel this is a huge scam to pay for a recall. I will refuse to pay for any repair to the air bag indicator, because I did not do anything to make the lights come on. Please help. Thanks,
- Beaufort, SC, USA
The contact owns a 2012 Dodge Charger. While driving at 40 mph, the air bag warning light illuminated with a chime intermittently. The vehicle was taken to a dealer who diagnosed that the wiring harness in the front driver seat needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign number: 13V118000 (air bags), but the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 44,000.
- Huntington Beach , CA, USA
The air bag light keeps coming on, have taken it to two different dealerships. The first dealer was atlantic Chrysler on 12/31/14, they said it was the bag in the seat. They reset the light and is was fine until approx. March, then came on a couple times. In approximately in April I took it to sport hyndani Dodge, they said it was a dirty connection and charged me $90. That lasted approximately 1 month and it came back on intermittently, now continually. Took it to sport today September 16, for a recall for the air bag system. They said it would not fix the light being on, they said it was a sensor and they would have to take the seat apart to figure out what the problem was. Did not have it fixed today, did not have the time. Has been in 3 times for same problem only to get 3 different diagnoses.
- Mayslanding , NJ, USA
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 15V467000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Riverside, CA, USA
Was driving down road when car started making a chiming sound and the air bag indicator light came on. The light has went off a time or two but primarily stays on all the time.
- Thomson , GA, USA
Passenger side air bag warning indicator stays on.
- Washoe Valley, NV, USA
The contact owns a 2012 Dodge Charger. The contact stated that when the ignition was turned to the on position, the front passenger side air bag warning indicator illuminated. The failure recurred continuously. The vehicle was taken to the dealer. The technician performed unknown repairs but the failure recurred. The manufacturer was not made aware of the failure and the VIN was not included in NHTSA campaign number: 13V118000 (air bags). The approximate failure mileage was 56,000.
- Statesville, NC, USA
The contact owns a 2012 Dodge Charger. The contact stated that the vehicle constantly had an intermittent drastic reduction in speed in which the contact had to press the accelerator pedal and then pulled the vehicle over to shut off the vehicle to reset the computer each time the failure recurred. The contact also indicated that the air bag warning lamp was flashing. The contact stated that the failure was progressing to the point that the vehicle may stall. The contact received notification of NHTSA campaign id number: (electrical system) and the remedy was still under development. The dealer did not give a specific date for when the part and the permanent remedy would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was continuing to experience the intermittent failure. The approximate failure mileage was not available.
- Lewisville, TX, USA
The contact owns a 2012 Dodge Charger. While traveling approximately 70 mph, the vehicle had a sudden loss of power and the engine stalled. The contact slid off the road and crashed into a tree. The driver's side air bag did deploy. The contact sustained a broken collar bone, whiplash, and a concussion that required medical attention. It was unknown if a police report was filed. The contact later received notification of NHTSA campaign number: 14V634000 (electrical system) after the failure occurred. The vehicle was not inspected or diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000. Updated 4/20/15 the consumer stated the vehicle was unable to stop, steer, and to control. Updated 10/9/15
- Fort Stewart , GA, USA
- Cardington, OH, USA