10.0

really awful
Crashes / Fires:
8 / 4
Injuries / Deaths:
6 / 0
Average Mileage:
39,685 miles

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« Read the previous 20 complaints

problem #42

Jul 132017

Charger

  • 100,000 miles
Alternator replaced two years ago under recall. Car died again while stopped in traffic and would not restart. Dealer says failure was the same failure that was under recall. District rep has not approved repairs yet, it's been a week. This will be the 3rd alternator in two years.

- Madera, CA, USA

problem #41

Oct 132014

Charger

  • miles
Takata recall. The contact owns a 2014 Dodge Charger. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system), 16V043000 (structure), 16V240000 (power train), and 15V467000 (air bags, seat belts). The parts were not available within a reasonable time frame to schedule the recall repair. The contact called the dealer several times, but the line was not connected to the service center and the call was disconnected several times. The dealer (earnhardt Jeep, 1521 E drivers way, gilbert, AZ 85297, (888) 294-0643) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Mesa, AZ, USA

problem #40

May 252017

Charger

  • miles
It is real hard to turn my car wheel; I was told it was some electrical problems. But I'm really not sure; it came out the blue.

- Beaumont, TX, USA

problem #39

Mar 172017

Charger

  • 45,000 miles
While driving my evic notified me that it was in "battery save mode".my research revealed that this is en electrical problem involving the alternator. There have been 2 recalls for this defect, however, my VIN is not included. I feel that it should be. I have an appointment with Dodge on 3-21. I think they should replace the alternator at no cost. Kindly respond.

- Lakewood, OH, USA

problem #38

Jan 302017

Charger

  • miles
I always bring my car to rancho Chrysler Jeep Dodge on 8010 balboa avenue san diego, ca 92111 regarding the "batter saver mode". I've had this car for almost 2 years and have gone in several times about this issue. They replaced the battery/alternator at least that's what I was told and the "battery saver mode" still comes on. The issue is if you turn off the car it goes away. I was informed to bring it back in if the "battery saver mode" comes back on but if the place isn't opened that's impossible to do so. I would like this to be fixed, my car cuts off at times when I start it and drive off in the morning when it's colder and this has been happening for years which this was reported to the car company as well.

- San Diego, CA, USA

problem #37

Dec 112016

Charger 8-cyl

  • 17,093 miles
The contact owns a 2014 Dodge Charger. The contact stated that while driving at approximately 15 mph and approaching an intersection, the instrument panel lights illuminated and flickered off and on. In addition, when the brake pedal was applied the brake and steering failed, the brake pedal went down to the floorboard and the vehicle crashed into the rear of a tractor trailer. The contact stated that there was a sulfur odor and the air bags had not deployed. The vehicle was towed to a mechanic. The front grill, fender, bumper cover, head lamp and radiator assembly, horn, one fog lamp, air cleaner assembly, air conditioner condenser and the hood were replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 16V739000 (electrical system). A police report was filed. Injuries were sustained and medical attention was required. The approximate failure mileage was 17,093. Updated 03/15/17

- Pemberton, NJ, USA

problem #36

Jan 092017

Charger

  • 50,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that the vehicle stalled while driving at 45 mph. In addition, all the warning light illuminated. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. Part distribution disconnect.

- Clinton Township, MI, USA

problem #35

Jan 012017

Charger

  • 46,129 miles
The car had an exhaust smell Wednesday coming through the vents. That went away. No issues with performance. Notice days after car was loud. Figured it was just warming up with cold temperature. Last night car starts no problem. Drive to a friends house was maybe in her house 7 minutes. We go to leave used the key fob to unlock the car notice inside of the car is completely black, won't start. There was a ticking noise under the hood. Windshield wipers start moving. I test the key fob not responding. Dashboard lights up, message screen is white, car puts it's self in run but engine not starting. You can move the gear to put the car in neutral. The whole time dashboard and all lights are know blinking. Turn signals are on outside but dashboard doesn't reflect. Battery tested fine. I have video of what the car is doing. They completed a recall on the alternator due to not giving enough power to the car in 2015. Hopefully that's not the problem. Will be towed tomorrow to the dealership. Unable to load the video due to recorded on my phone.

- Waco, TX, USA

problem #34

Nov 232016

Charger

  • 33,000 miles
11-23-16, driving on interstate at 65 mph in a 70mph, suddenly steering wheel began to pull by itself left to right repeatedly for about 3-4 seconds, I nearly lost control, braked gently and steering returned to normal, ,battery saver mode came on a short before this happened, 2 hours later on a 40 mph city street I was making a normal low speed left turn on a green light, car seemed to not go where I steered it and we hit a traffic control pole, deploying all airbags, there was a light drizzle in both instances, but this was not a hydroplane, battery saver mode was on for over 4 hours during our entire trip until our accident.

- Kincaid, IL, USA

problem #33

Nov 152016

Charger

  • miles
The vehicle has been having a pop up message which was stated battery save mode. I then replaced the battery for the key thinking it would help. I then started the vehicle battery and was no problems.today when I stared my car a white screen popped up where I see the messages in the dash board of speedometer. There after when I started my car it sound like was having a hard time turning.later that day while driving 25 mph my cst dcteem completely shut off. I tried jumping it, testing battery and it sounds as if alternator has went out. This is very unfortunate when this is a newer car and warranty just expired. I was driving

- Hawthorne, CA, USA

problem #32

Nov 022016

Charger 6-cyl

  • 34,680 miles
While driving my 2014 Dodge Charger SXT on the freeway today (11/02/16) the engine stalled & I barely made it to the relative safety of the median to attempt to restart my car. After multiple attempts, it eventually restarted, however it stalled again shortly thereafter on the freeway & 3 more times once I got off the freeway. I just got it back from the dealership last week for the same problem (they claimed that they "updated" some software but couldn't replicate the problem). It is currently at the dealership, but I am concerned that I may not be able to safely avoid injury/damage if this problem isn't fixed & continues to happen. I have multiple photos & videos on my phone of this occurring & would be happy to email them.

- Mentor, OH, USA

problem #31

Oct 232016

Charger

  • 23,000 miles
The contact owns a 2014 Dodge Charger. The contact stated that the vehicle failed to start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 23,000.

- Monticello, AR, USA

problem #30

Aug 292016

Charger

  • 81,332 miles
I have been working with fca since 8/31/16, so for 28 days now, that I have been without power steering. I filed my first complaint on, or around 9/12/16. I experienced the exact same symptoms as stated in NHTSA PE14022 while driving down the highway at apporximately 65mph. Every warning light went off flashing, service transmission message, service power steering, and tach, and speedo would drop to zero, and I would lose engine power, and power steering. I captured the incident on video, and provided the video to NHTSA, I will again provide a link for the video here : https://youtu.be/E96hvqpep10. In dealing with fca llc, they refuse to replace the electric hydraulic power steering pump that was fried from this incident occuring. Fca is saying that it was the "2 year old mopar battery" that caused the incident, and refuse to replace the ehps pump that worked perfectly fine before this occured. I replaced the alternator per NHTSA recall no. 14V-634 a great deal of time prior to this incident occuring. Fca is trying to circumvent having to replace the pump by changing the origin of the means to the battery, instead of the alternator. I have been extremely frustrated with how fca refuses to acknowledge all of the proof given to them. I am not alone in this, there had been many complaints filed with similar results as mine in dealing with fca. It's time for NHTSA to do something to remedy this issue with fca. Fca offered to replace the $1400 ehps pump if I pay a $500 co-pay, I refuse to accept this offer based on the principle of the matter. The true origin of all of the issue's I'm currently having, is from the original alternator that was in the car for a year and a half initially, and during that time it was improperly charging the battery that possibly caused the battery to ultimately fail on 8/31/16. Please see attached files. Failure mileage 81332

- Howe, IN, USA

problem #29

Aug 292016

Charger

  • 81,332 miles
On August 29th 2016 I was returning(driving on US20) home from some official business, when my dash started flashing, all the warning lights would flash, the speed displayed would go up, and down, and the car started changing gears. There was a ticking sound coming from my gear shift, like it was trying to select gear. The power steering light, and service transmission message keep coming up as well. I would intermittenly lose power steering during this, and power from the engine would lag also. I have a three minute, and thirty-five second video of what was occuring. I contacted some mechanic friends that work on Indiana state police Chargers, and they thought it could be the battery shorting out. The next morning I replaced the battery, and installed properly with positive post first. This seem to resolve the dash flashing symptoms, but I then had no power steering at all. I took to our local Dodge dealer in lagrange, in they ran a diagnostic analysis, and determined the electronic power steering pump was no good. The power steering pump worked perfectly fine with no issues at all, ever, before these electrical issues occured. This vehicle is used to Transport the us congressman, when he is in the district on official business, and we need it repaired asap. It is my opinion, the power steering pump was destroyed by the electrical issues concerning the recall on this vehicle. It is also my opinion that fac llc should replace the power steering pump at no cost per the consent order pertaining to this recall. I am trying to get the video to email, at this point, the video is to long to email.

- Howe, IN, USA

problem #28

Jul 042016

Charger

  • 54,000 miles
Vehicle lost all power while in motion at 60mph. Vehicle would not stop, would not turn back on, shift gears, anything. I was forced to drive the vehicle off the road to avoid death by accident. Vehicle was towed to local Dodge dealership where they diagnosed the vehicle with a failed tipm. Not covered under warranty and no assurance that this will not happen again.

- Tallahassee, FL, USA

problem #27

Aug 112016

Charger 6-cyl

  • miles
Sons car was parked in garage after returning from picking up lunch in columbus oh. Minutes later while in house he notice fire, explosion type sound, saw flames coming out of garage, called 911... burned garage- completely destroyed, car totaled, flames spread to side of house. Fire officials report said cause of fire was from engine and an electrical mechanical issue in engine. He has photos and the official report. He contacted the Dodge dealer that very afternoon. His address is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cincinnati, OH, USA

problem #26

Jul 032016

Charger

  • 55,000 miles
My 2014 Dodge Charger has 55,000 miles. The car has a total loss of power. The car was stationary when this happened. This is a safety hazard. If my car was to lose all power while driving I run a risk of crashing into someone or something possibly killing another person or myself. I was told by the Dodge dealership that it is a "faulty" totally integrated power system also known as the tipm. As upon reading consumer complaints on this vehicle there has been recalls for Chrysler "faulty" tipm. Please help me fix my issue as this is a dangerous vehicle to drive being that it could lose power at any given time.

- Tallahassee, FL, USA

problem #25

Jul 132016

Charger

  • 23,000 miles
My 2014 Dodge Charger is brand new off the lot of lhm Dodge in tucson, AZ. By 13,978 my car smelled like sulfur while in motion. Driving sluggishly, and the "battery saver mode" light on. Brought into larry H miller for repair. Was told the alternator needed replaced after 13,975 miles on the vehicle. At 14,100 miles the vehicle was making the same smell, and the battery safer mode light was on again. Returned it to lhm with complaints. They say "it's normal" manager told me "Dodge just didn't make the alternator big enough for that engine, manufacturer flaw"at 14,432 miles, the vehicle not blowing cold air. Battery saver mode light was still on, smelled like sulfur and car was driving sluggish. I opened case with corporate. They "fixed" it, and sent me on my way. On June 17, 2016, my vehicle was driving sluggishly, the engine light on, called Dodge immediately and was assigned a case manager. I called jim click immediately to get my vehicle in. My vehicle was 23,900 miles. Dodge claimed they could not get me in until July 1st and that its "fine to drive my vehicle as long as the light isn't flashing". brought in for "repair" on June 1st. I drove a rental car from Friday June 1st-June 8th, the "cluster" in the dash was not reading and needed to be replaced. I was told it was "all fixed". when the vehicle pulled up I got in and began to pull away as my dashboard went black. I turned around. My advisor brought it back and explained that it needed to be "reset" but that he'll order a new cluster. I get into my vehicle there is an "error" sign where the milage is supposed to be. I that I didn't feel comfortable driving this vehicle. I expressed how upset I was about the situation and he said to me "you'll be fine to drive it, it won't shut off". I get home started it, and the entire dash shuts off. My car is now being towed again to jim click Dodge.

- Oro Valley, AZ, USA

problem #24

May 182016

Charger

  • 39,000 miles
The contact owns a 2014 Dodge Charger. When the contact activated the air conditioner, hot air emitted from the passenger side and rear vents. The contact mentioned that only the driver side vent emitted cool air. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 39,000.

- Waldorf, MD, USA

problem #23

May 052016

Charger

  • miles
The contact owns a 2014 Dodge Charger. The contact received a notification of NHTSA campaign number: 16V046000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Lubbock, TX, USA

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